European Alternatives to Help Scout
Looking for a European alternative to Help Scout? Help Scout is a popular shared inbox and customer support platform based in the US, storing customer conversations on American servers. For businesses needing GDPR compliance and data sovereignty, European alternatives offer powerful options.
We've curated the best privacy-focused customer support platforms from Europe. These alternatives provide shared inbox functionality, knowledge bases, and automation while keeping your customer data protected under European law.
Why Choose a European Alternative to Help Scout?
Protect Customer Privacy
Customer conversations stay in Europe under GDPR protection.
Multi-Channel Support
Handle email, chat, social, and phone from a unified inbox.
Self-Hosting Options
Keep all data on your own infrastructure for complete control.
Open Source
Transparent code you can audit, customize, and self-host.
Best European Alternatives to Help Scout
We've curated the best privacy-focused customer support platforms. Each alternative has been evaluated for features, privacy, and GDPR compliance.
Frequently Asked Questions
Zammad (Germany) and Crisp (France) are the leading European alternatives to Help Scout. Zammad offers a powerful open-source helpdesk with shared inbox features, while Crisp provides a modern customer messaging platform with EU data hosting and comprehensive features.
Yes, Zammad (Germany), Crisp (France), and Trengo (Netherlands) are all European platforms with strong GDPR compliance. They offer EU data hosting, data processing agreements, and for Zammad and Chatwoot, self-hosting options for complete data control.
Yes, Trengo (Netherlands) offers shared inbox functionality very similar to Help Scout with multi-channel support. Zammad and Crisp also provide powerful shared inbox features with European data hosting and GDPR compliance built in.
Yes, most European platforms offer data import tools or migration services. You can typically export your conversation history from Help Scout and import it into platforms like Zammad, Crisp, or Trengo. Professional migration assistance is often available for complex setups.
Explore More European Alternatives
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