European Customer Support Tools

Looking for a GDPR-compliant alternative to Intercom or Zendesk? European customer support platforms offer live chat, helpdesk, and ticketing with EU data residency.

7 European Customer Support

Crisp

Customer messaging platform

France From free
Live chatChatbotsKnowledge base
Visit website

Tidio

Live chat and chatbots

Poland From free
Live chatAI chatbotsEmail marketing
Visit website

Chatwoot

Open-source customer engagement

Open Source Free (self-host)
Multi-channelSelf-hostingOpen source
Visit website

LiveChat

Customer service platform

Poland From $20/mo
Live chatTicketingAnalytics
Visit website

Userlike

German live chat software

Germany From free
Live chatChatbotsWhatsApp
Visit website

Freshdesk

Helpdesk software

EU datacenter From free
TicketingKnowledge baseAutomation
Visit website

Zammad

Open-source helpdesk

Germany Free (self-host)
TicketingSelf-hostingMulti-channel
Visit website

How We Choose European Customer Support

  • EU data hosting
  • Live chat
  • Ticketing system
  • Self-hosting option
  • GDPR compliance

Frequently Asked Questions

European platforms like Crisp and Userlike store all customer conversations in the EU, ensuring GDPR compliance. This matters when handling personal data in support interactions.

Yes, Chatwoot and Zammad are open-source and can be self-hosted on your own European servers for complete data control.

Yes, Crisp, Tidio, and Userlike all offer AI-powered chatbots comparable to Intercom's, with the data staying in Europe.