Kindly
Norwegian AI chatbot with a 100+ language visual dialogue builder, aimed at high-volume conversational commerce
Quick Overview
| Company | Kindly AS |
|---|---|
| Category | Chatbot & Conversational Marketing |
| Headquarters | Oslo, Norway |
| Founded | 2016 |
| EU Presence | EU/EEA (Norway) |
| Open Source | Not stated; closed-source SaaS |
| Compliance | GDPR; Norway is EEA, not EU, but qualifies under this site's EU/EEA/Switzerland standard |
| Pricing | Quoted per organisation (session-based, annual) |
| Free Option | Free trial; no permanent free tier stated |
| Replaces | Drift, Intercom, Tidio |
Detailed Review
Kindly is operated by Kindly AS, headquartered in Oslo, Norway, and founded in 2016. It is a Norwegian AI chatbot built around a visual, no-code dialogue builder and support for more than 100 languages out of the box, aimed at high-volume conversational commerce rather than a handful of daily conversations. Pricing is session-based on an annual commitment and is not published anywhere on the vendor's site — every plan is quoted per organisation after a sales conversation.
Where Kindly earns its place in a conversational-marketing shortlist rather than a plain support-chat list:
- Visual, no-code dialogue builder for designing conversation flows
- Multilingual AI agent supporting 100+ languages out of the box
- Deployed across chat, voice, in-app and messaging channels including WhatsApp
- Real-time personalisation using connected CRM, helpdesk and order-management data
Kindly's 100+ language support is the widest of any vendor in this category, which matters for a European retailer or marketplace selling across many language markets from one bot.
What Kindly does well
- Widest language coverage of any tool in this category (100+ languages)
- Deep integrations with CRM, helpdesk and order-management systems for real-time personalisation
- Deployed across chat, voice, in-app and WhatsApp from one dialogue builder
- Norwegian entity (Kindly AS, Oslo) with a public trust centre
Where Kindly falls short
- No published pricing anywhere on the vendor's site — every plan requires a sales conversation
- Session-based pricing on an annual commitment is harder to budget than a monthly published tier
- Positioned and marketed mainly at large-volume support operations rather than small businesses
Standout feature. Kindly's 100+ language support is the widest of any vendor in this category, which matters for a European retailer or marketplace selling across many language markets from one bot.
Pros and Cons
Pros
- More than 100 languages out of the box
- Visual no-code dialogue builder
- Chat, voice, in-app and WhatsApp from one builder
- Real-time personalisation from CRM and order data
- Public trust centre
Cons
- No published pricing, every plan quoted per organisation
- Annual session-based commitment is harder to budget
- Pitched at large-volume operations
- Norway is EEA rather than EU
Alternatives to Kindly
Frequently Asked Questions
What is Kindly?
Kindly is a Norwegian AI chatbot with a 100+ language visual dialogue builder, aimed at high-volume conversational commerce.
Where is Kindly based?
Kindly is operated by Kindly AS, based in Oslo, Norway, which places it under EU/EEA law.
What does Kindly cost?
Session-based pricing on an annual commitment; not published — quoted per organisation
Who is Kindly best for?
Kindly's 100+ language support is the widest of any vendor in this category, which matters for a European retailer or marketplace selling across many language markets from one bot.
Is Kindly a good alternative to Drift or Intercom?
Kindly is built as a European alternative to US-based conversational marketing tools like Drift and Intercom. It will not be a like-for-like feature match in every respect, so check the review above for where it genuinely differs before switching.
How does Kindly compare to other Chatbot & Conversational Marketing tools?
Kindly is one of several European Chatbot & Conversational Marketing tools covered on this site. See the full Chatbot & Conversational Marketing category page for how it ranks against its closest European competitors.