giosg
Helsinki platform bundling AI agents, live chat, video bots and lead capture, with ISO 27001 and EU-only data storage.
Quick Overview
| Company | giosg.com Oy |
|---|---|
| Category | Chatbot & Conversational Marketing |
| Headquarters | Helsinki, Finland |
| Founded | 2011 |
| EU Presence | EU (Finland) |
| Data Location | All customer data stored in the European Union |
| Open Source | No |
| Compliance | ISO 27001, GDPR |
| Pricing | Quoted per organisation after a discovery call, starting from EUR 790 per month |
| Free Option | No free tier or trial stated; demo on request |
| Replaces | Drift, Intercom, Zendesk Chat |
Detailed Review
giosg is run by giosg.com Oy, a Finnish limited company registered in Helsinki in January 2011 under business ID 2388009-8.
Its platform is a bundle of engagement tools: AI agents for support, shopping and lead capture, live chat, an interaction builder for pop-ups and quizzes, video bots, and WhatsApp and telephony channels, with support for more than 70 languages. The pitch is replacing several point tools with one platform for support, sales and marketing teams. It is aimed at companies that run chat, forms and campaigns across several teams and want one vendor to answer for all of them.
Delivery is project-shaped. The vendor describes a discovery call, a demo and a pre-study before building, and says it prices for value rather than seats, with a starting point of EUR 790 a month stated on the pricing page and everything above that quoted.
There is no free tier or self-serve trial, so evaluation means a sales process, which suits enterprise buyers and rules out a quick experiment. That model suits organisations with a procurement process and an integration team, and it works against a marketing manager who simply wants to try a bot this afternoon.
On compliance, the vendor states ISO 27001 certification, GDPR compliance, EU data residency with all customer data stored in the EU, and a VAULT feature that controls where its services can be used from.
A company registered since 2011 makes it one of the longer-lived entries here. Published customer cases skew to telecom, automotive, housing and banking. The Finnish trade register lists the company since 2011, and the vendor discloses where data lives, which is more than several quote-only competitors here do.
What giosg does well
- ISO 27001 certified, customer data stored in the EU
- AI agents, live chat, forms and video in one platform
- 70+ languages across chat, WhatsApp and telephony
- Finnish company registered since 2011
- Starting price stated, from EUR 790 a month
Where giosg falls short
- No free tier or self-serve trial
- Sales-led project delivery, quoted above the starting point
- Priced for enterprise, not for small shops
- Broad bundle may be more than a single-use bot needs
Standout feature. One Finnish platform covering AI agents, live chat, video bots and lead capture, with ISO 27001 and EU-only data storage.
Pros and Cons
Pros
- ISO 27001 certified, customer data stored in the EU
- AI agents, live chat, forms and video in one platform
- 70+ languages across chat, WhatsApp and telephony
- Finnish company registered since 2011
- Starting price stated, from EUR 790 a month
Cons
- No free tier or self-serve trial
- Sales-led project delivery, quoted above the starting point
- Priced for enterprise, not for small shops
- Broad bundle may be more than a single-use bot needs
Alternatives to giosg
Frequently Asked Questions
What is giosg?
giosg is run by giosg.com Oy, a Finnish limited company registered in Helsinki in January 2011 under business ID 2388009-8.
Its platform is a bundle of engagement tools: AI agents for support, shopping and lead capture, live chat, an interaction builder for pop-ups and quizzes, video bots, and WhatsApp and telephony channels, with support for more than 70 languages. The pitch is replacing several point tools with one platform for support, sales and marketing teams. It is aimed at companies that run chat, forms and campaigns across several teams and want one vendor to answer for all of them.
Where is giosg based?
giosg operates from Helsinki, Finland, which places it under EU (Finland). Compliance: ISO 27001, GDPR.
What does giosg cost?
Quoted per organisation after a discovery call, starting from EUR 790 per month. No free tier or trial stated; demo on request.
Who is giosg best for?
Enterprises replacing several engagement tools with one EU-hosted platform. One Finnish platform covering AI agents, live chat, video bots and lead capture, with ISO 27001 and EU-only data storage.
What are the drawbacks of giosg?
No free tier or self-serve trial. Sales-led project delivery, quoted above the starting point. Priced for enterprise, not for small shops. Broad bundle may be more than a single-use bot needs.
Is giosg a good alternative to Drift?
giosg is built as a European alternative to Drift: Helsinki platform bundling AI agents, live chat, video bots and lead capture, with ISO 27001 and EU-only data storage. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does giosg compare to other Chatbot & Conversational Marketing tools?
giosg is one of several European Chatbot & Conversational Marketing tools we cover. It is most often compared with Drift, Intercom, Zendesk Chat.