edrone
Polish e-commerce CRM bundling web push with email, SMS and WhatsApp, free up to 200 contacts
Quick Overview
| Company | edrone sp. z o.o. (KRS 0000537197, NIP 676-248-20-64) |
|---|---|
| Category | Push Notifications Alternatives |
| Headquarters | Kraków, Poland |
| Founded | 2015 |
| EU Presence | EU (Poland) |
| Data Location | Amazon Web Services; no region named in the privacy policy |
| Open Source | No |
| Pricing | Free plan up to 200 active contacts (500 messages/month incl. 100 SMS), no card required; paid plans scale with active-contact count, figures not published; individual quote above 10,000 contacts |
| Free Option | Free plan rather than a trial |
| Replaces | Klaviyo, Mailchimp, Insider |
Detailed Review
edrone is registered as edrone sp. z o.o. at ul. Lekarska 1 in Kraków, KRS 0000537197, NIP 676-248-20-64, incorporated on 7 January 2015. It positions itself as the first eCRM built specifically for ecommerce, and web push sits alongside email, SMS and WhatsApp inside AI-timed automation scenarios such as abandoned-cart recovery, where the system chooses the channel and the moment rather than a marketer configuring three separate campaigns by hand.
The free plan is real and has no time limit: up to 200 active contacts and 500 messages a month across email, SMS and inbox combined, with 100 of those as free SMS, no credit card required to start. Paid plans scale with the number of active contacts rather than a flat fee, though edrone does not publish the actual tier prices — only that accounts above 10,000 contacts move to an individual quote.
Hosting runs on Amazon Web Services, named in the privacy policy by its Seattle registered office, with no European region specified — an American infrastructure provider handling European customer data without a stated location. No security certification is claimed, and, like most of this category outside Batch, nothing on the public site names a data protection officer.
What edrone does well
- Free plan up to 200 contacts, unlimited in time, no card required
- Push notifications automated alongside email, SMS and WhatsApp
- Polish company with KRS, NIP and REGON all published
- AI decides channel and timing for abandoned-cart recovery
- A decade in the Kraków ecommerce-tooling market
Where edrone falls short
- Paid-tier prices not published; only the free tier and the >10,000-contact quote threshold are
- Hosted on Amazon Web Services with no region named
- No security certification claimed
- WhatsApp access requires a paid plan
- Push notification capabilities documented mainly as marketing copy, not a technical spec page
Standout feature. AI-timed channel choice: edrone decides whether an abandoned cart gets a push notification, an email or an SMS, rather than a marketer configuring three separate campaigns.
Pros and Cons
Pros
- Free plan up to 200 contacts, unlimited in time, no card required
- Push notifications automated alongside email, SMS and WhatsApp
- Polish company with KRS, NIP and REGON all published
- AI decides channel and timing for abandoned-cart recovery
- A decade in the Kraków ecommerce-tooling market
Cons
- Paid-tier prices not published; only the free tier and the >10,000-contact quote threshold are
- Hosted on Amazon Web Services with no region named
- No security certification claimed
- WhatsApp access requires a paid plan
- Push notification capabilities documented mainly as marketing copy, not a technical spec page
Alternatives to edrone
Frequently Asked Questions
What is edrone?
edrone is registered as edrone sp. z o.o. at ul. Lekarska 1 in Kraków, KRS 0000537197, NIP 676-248-20-64, incorporated on 7 January 2015. It positions itself as the first eCRM built specifically for ecommerce, and web push sits alongside email, SMS and WhatsApp inside AI-timed automation scenarios such as abandoned-cart recovery, where the system chooses the channel and the moment rather than a marketer configuring three separate campaigns by hand.
Where is edrone based?
edrone operates from Kraków, Poland, which places it under EU (Poland).
What does edrone cost?
Free plan up to 200 active contacts (500 messages/month incl. 100 SMS), no card required; paid plans scale with active-contact count, figures not published; individual quote above 10,000 contacts. Free plan rather than a trial.
Who is edrone best for?
Polish ecommerce brands wanting push bundled free into a small CRM. AI-timed channel choice: edrone decides whether an abandoned cart gets a push notification, an email or an SMS, rather than a marketer configuring three separate campaigns.
What are the drawbacks of edrone?
Paid-tier prices not published; only the free tier and the >10,000-contact quote threshold are. Hosted on Amazon Web Services with no region named. No security certification claimed. WhatsApp access requires a paid plan. Push notification capabilities documented mainly as marketing copy, not a technical spec page.
Is edrone a good alternative to Klaviyo?
edrone is built as a European alternative to Klaviyo: Polish e-commerce CRM bundling web push with email, SMS and WhatsApp, free up to 200 contacts. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does edrone compare to other Push Notifications Alternatives tools?
edrone is one of several European Push Notifications Alternatives tools we cover. It is most often compared with Klaviyo, Mailchimp, Insider.