Arthur Online
UK cloud property management platform for letting agents and self-managing landlords, with separate apps for tenants, contractors and owners and published per-unit pricing
Quick Overview
| Company | Arthur Online Limited |
|---|---|
| Category | Property Management Software |
| Headquarters | London, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom (UK) |
| Data Location | Some data may be stored outside the EEA, including processing by a development team in India (per privacy policy) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Property and tenancy records, financials and bank reconciliation, Xero integration, maintenance and work orders, task management, compliance tracking, document storage, applicant and viewing management, owner statements, contractor network, tenant, contractor and owner apps |
| Pricing | Standard from GBP 82.50/month incl. 55 units; Professional from GBP 96.00/month incl. 60 units; Enterprise from GBP 126.00/month incl. 70 units; annual billing |
| Best For | UK letting agents and landlords with a few dozen to several hundred units |
| Replaces | AppFolio, Buildium, Yardi Breeze |
Detailed Review
Arthur is the one tool in this list that gives each party in a tenancy their own app: managers, tenants, contractors and owners. Tenants report repairs, contractors accept work orders and raise invoices, and owners see remittance statements.
The contracting company is Arthur Online Limited, registered in England and Wales (number 07912886) at an address in Cornhill, London. The site footer and the data protection contact point to Aareon, the German group that owns the product today.
Published Per-Unit Pricing
Three plans are listed on the vendor pricing page: Standard at 82.50 pounds a month including 55 units, Professional at 96 pounds including 60 units and Enterprise at 126 pounds including 70 units, with extra units at 1.50, 1.60 and 1.80 pounds.
Billing is annual and storage and unit counts are listed as unlimited on all three, so the plan differences are mostly support, minimum spend and who can be invited.
Stakeholder Apps and Workflows
Maintenance is handled through work orders: a tenant raises an issue, the manager assigns it, a contractor quotes and later invoices, and records are stored against the job. A UK-wide contractor network is listed on the plans.
The finance module reconciles bank statements and connects to Xero. Rent reviews and automated reminders are handled with task rules.
Group Ownership and Data Location
The privacy policy states that some data may be stored outside the European Economic Area and that a development team in India may access it, with safeguards described in general terms.
A UK buyer should read this section next to its own transfer assessment before storing tenant data.
Limitations to Consider
Arthur is designed for the UK market: apps are in UK stores, accounting integrates with Xero and compliance rules are UK ones. Prices are in pounds and billed annually. The privacy policy allows storage outside the EEA and access from a development team in India. The product is now owned by a larger group, so the roadmap depends on that group. For continental European law see Immoware24 or BailFacile.
Who Should Use Arthur Online
UK letting agents, social housing teams and portfolio landlords that want tenant, contractor and owner apps with published pricing.
Pros and Cons
Pros
- Published monthly prices with unit allowances
- Separate apps for tenants, contractors and owners
- Work order flow with contractor quotes and invoices
- Xero integration for accounts
- Student and social housing use cases listed
Cons
- UK-centred rules and integrations
- Annual billing only
- Data may be stored outside the EEA, including access from India
- Owned by a larger group
Alternatives to Arthur Online
Other European property management software worth comparing before you decide:
Rentila
Bulgaria · Free landlord software with leases, receipts and bank sync
Immoware24
Germany · German property management software for rentals and owner associations
Vermieter1
Germany · German landlord software with a free plan and Hetzner hosting
BailFacile
France · French online rental management with e-signatures and inventories
See all European property management software or compare them directly against AppFolio on our alternatives page.
Frequently Asked Questions
Standard starts at 82.50 pounds a month including 55 units, Professional at 96 pounds including 60 and Enterprise at 126 pounds including 70, with extra units at 1.50 to 1.80 pounds. Billing is annual.
The contracting entity in the terms is Arthur Online Limited. The site footer shows a 2026 copyright by Aareon, and the data protection contact uses an Aareon address.
Yes. The vendor lists a tenant self-service portal and app, a contractor app for work orders and invoices, and an owner view for statements.