European Alternatives to Pendo
Looking for a European alternative to Pendo? Pendo.io, Inc. is a Delaware corporation, and its Software Services Agreement is governed by Delaware law, with disputes sent to the state or federal courts in Wilmington, Delaware.
Eleven European tools cover the two halves of the job: five that combine in-app guidance with usage analytics, and six for product analytics and session replay, from companies in the Czech Republic, France, the United Kingdom, Germany, Poland, Denmark and Italy.
How we rank these tools — 4-step process
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1
European ownership, verified
The company is headquartered and incorporated in the EU, EEA or Switzerland, and processes customer data in Europe. A US parent company disqualifies a tool from this page regardless of where its servers are.
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2
Category fit and hands-on review
What the tool actually does, who it suits, and where it falls short — checked against the vendor’s own documentation, changelog and pricing page rather than its marketing copy.
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3
Compliance and pricing check
GDPR posture, hosting location and the prices quoted on this page are verified against the vendor’s public pricing before publication, and re-checked when we revisit the category.
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Position on this page
Placement on this page can be paid, and that can affect which tools appear here and the order they appear in. It never buys a good review: a tool that fails the checks above is not here at any price, and payment does not change the shortcomings we write about. A vendor can ask us to correct a factual error — not to remove a criticism.
Vendors can pay for visibility on this page. It never changes what an entry says about a product, including the criticism, and we earn nothing when you click through to a vendor. Paid placement can affect which tools appear here and the order they appear in. Editorial policy
11 European Alternatives to Pendo
Product Fruits
Prague product-tour, checklist and survey tool with analytics included on every plan, under Czech law
Jimo
French in-app guidance with AI-built tours, checklists, surveys and event analytics, with a one-month trial
Swetrix
Edinburgh analytics with funnels, session replays, feature flags and A/B tests, plus a self-hostable edition
Userlane
Munich digital adoption platform with in-app guidance and usage measurement for large enterprise software
Lemon Learning
Paris adoption platform with walkthroughs, usage analytics and software governance, incl. legacy and desktop apps
LiveSession
Wroclaw session replay with heatmaps and funnels, with a free plan of 1,000 sessions a month
OpenReplay
Open-source session replay with product analytics and co-browsing, self-hosted or cloud, run from Paris
Mouseflow
Copenhagen session replay, heatmaps, funnels and feedback, with a free plan of 500 sessions a month
Newired
Turin user-enablement platform with in-app guidance and analytics, aimed at enterprise applications
TWIPLA
German cookieless analytics with recordings, heatmaps and funnels, and a free plan for small sites
Piwik PRO
Wroclaw analytics suite with tag manager and consent manager, 30-day trial and published business price
Key takeaways
- Pendo.io, Inc. is a Delaware corporation whose agreement applies Delaware law and Wilmington courts; Pendo documents an EU hosting environment, but the contracting party stays the same.
- Product Fruits (Prague) and Jimo (Cachan, France) are the closest in shape: tours, checklists and surveys with analytics, from companies under Czech and French law.
- Userlane (Munich), Lemon Learning (Paris) and Newired (Turin) target large enterprise software and quote prices on request.
- Swetrix, LiveSession, OpenReplay, Mouseflow, TWIPLA and Piwik PRO cover analytics and replay only; LiveSession, Mouseflow and TWIPLA have permanent free plans, and OpenReplay and Swetrix can be self-hosted.
- Pendo is stronger on combined guides, analytics and replay in one product, and on depth for large apps; none of the eleven matches all three at that scale.
Why people leave Pendo
Pendo is a product experience platform: you install a snippet in your web or mobile app, it records how people use it, and you put guides on top, such as tooltips, walkthroughs, announcements and surveys. Its pricing page lists a Free plan for up to 500 monthly active users (MAUs) with product analytics, in-app guides, roadmaps and NPS surveys, and Base, Core and Ultimate plans with prices on request. Session replay starts on Core.
The seller is Pendo.io, Inc., a Delaware corporation. Its Software Services Agreement is governed by the laws of Delaware, with claims going to the state or federal courts in Wilmington and no arbitration clause.
Its data processing addendum relies on the Data Privacy Framework where Pendo is certified and otherwise on the EU standard contractual clauses. This is a contract question more than a data location one: Pendo documents an EU environment on Google Cloud, so data can sit in Europe, but the party you contract with does not change.
This page covers both halves of the product. Five European tools combine in-app guidance with usage analytics, and six cover product analytics and session replay without guides. They are not interchangeable, and none is a one-for-one copy of Pendo, so decide first whether you need the guides, the analytics, or both.
- Your contract is with a Delaware company under Delaware law Pendo's Software Services Agreement names Pendo.io, Inc., a Delaware corporation, applies Delaware law and sends disputes to courts in Wilmington. The tools below contract with entities in the Czech Republic, France, the United Kingdom (Scotland), Germany, Poland, Denmark and Italy, which for most of them means local or French, Czech or Polish law. Where we could read the terms, we say so, and where we could not, we say that too.
- EU hosting is available, but it does not change who you sign with Pendo offers separate US, EU, Japan and Australia environments on Google Cloud, and the customer chooses. That addresses where data is stored. It does not change the contracting party, and Pendo's own EU data-subject-rights page still describes the services as hosted and operated in the United States, so ask Pendo which environment your plan would use.
- Pendo's price depends on your user count and is not published Apart from the Free plan (500 MAUs), Pendo's Base, Core and Ultimate plans are priced on request and by MAU. Several European tools here publish more: Swetrix lists €17 and €35 a month, Piwik PRO lists a Business plan from €36, and LiveSession, Mouseflow and TWIPLA each have a permanent free plan. Others, such as Userlane, Lemon Learning and Newired, are also quote-based, so you gain nothing on that point there.
- You may not need all of Pendo Many teams use Pendo for either analytics or guides. If you only want to see where people drop off, session replay and funnels from LiveSession, OpenReplay or Mouseflow are narrower and cheaper to try. If you only want tours and checklists, Product Fruits or Jimo cover that directly. The tools that combine both are fewer and each is lighter than Pendo's Ultimate plan.
What you have to replace, not just match
List what Pendo does for you today: which guides are live, which dashboards your team actually opens, whether you use session replay, and which events you track. Rebuilding ten guides is a week of work. Re-instrumenting years of tracked events is a longer project, so a tool that lets you start from a clean, small event list is often easier than a lift-and-shift.
Run the new tool next to Pendo on one product area for a few weeks before you cut over. Both snippets can run in the same app, which lets you compare numbers, and you keep your old guides until the replacements have been checked on each browser and role you support.
The alternatives compared
| Position | Tool | Headquarters | Pricing | Jurisdiction |
|---|---|---|---|---|
| #1 | Product Fruits | Prague, Czech Republic | eu-eea | |
| #3 | Swetrix | Edinburgh, United Kingdom | Standard €17/month / Plus €35/month / Enterprise custom, excl. VAT; Community Edition free to self-host | United Kingdom (adequacy decision, outside the EEA) |
| #4 | Userlane | Munich, Germany | eu-eea | |
| #5 | Lemon Learning | Paris, France | eu-eea | |
| #8 | Mouseflow | Copenhagen, Denmark | Free (500 sessions/month) / Essential $25/month / Advanced $109/month / Premium $319/month / Enterprise custom; VAT not stated | EU (Denmark) |
| #9 | Newired | Turin, Italy | eu-eea | |
| #10 | TWIPLA | Ottobrunn (Munich), Germany | Free / Starter $2.99/month / Basic $12.99/month / Advanced $24.99/month / Pro $39.99/month / Enterprise from $77.99/month; 20% off yearly; prices excl. VAT | EU (Germany) |
| #11 | Piwik PRO | Wroclaw, Poland | Free core plan / paid plans on request | EU (Poland) |
How each alternative compares to Pendo
- Which law reaches it. eu-eea. Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
Best for: Product teams that want tours, checklists and surveys with built-in analytics for their own app
Product Fruits is run by Product Fruits s.r.o. in Prague (company ID 09552618, registered at the Municipal Court in Prague, file C 338063). Its terms apply Czech law, and the privacy policy names the same company as controller.
Its pricing page lists Starter, Pro and Business plans based on monthly active users, and says all plans include tours, checklists, surveys, a feedback widget and analytics. Higher plans lift the limits on flows, languages and segments. The amounts on the page are in US dollars, so no figure is quoted here.
It works with single-page apps built in React, Vue and Angular and integrates with tools such as HubSpot, Mixpanel and Salesforce on higher plans.
What Product Fruits does better than Pendo
- Czech company under Czech law, where Pendo is a Delaware corporation under Delaware law
- Guides, checklists, surveys and analytics on every plan
- Plans listed by MAU on a public page
Where Product Fruits is a step down from Pendo
- Analytics are lighter than a dedicated product analytics tool, and there is no session replay we could confirm
- Prices are in US dollars, which may vary by country
- Smaller than Pendo in scale and integrations
Standout against Pendo. Guides, surveys and analytics sit in one product at a published, MAU-based price structure.
Jimo
AI-built in-app tours and event analytics from France
Best for: Product teams that want to ship tours, checklists and announcements quickly and track goals without code
Jimo is a French société par actions simplifiée registered in Créteil (911 720 134), with its office in Cachan. Its terms, last updated 28 September 2026, are governed by French law, with disputes going to the courts within the Paris Court of Appeal jurisdiction.
Its site describes product tours, hints, checklists, surveys and NPS, announcements, a changelog and a resource center, with an AI flow generator that builds a tour from a prompt. Its pricing page lists segmentation, A/B testing, goal tracking and unlimited event analytics, and it offers a one-month trial without a card.
Pricing is MAU-based and shown in US dollars, so no figure is quoted here.
What Jimo does better than Pendo
- French company under French law, where Pendo is a Delaware corporation
- Quick tour building with AI, plus announcements and changelog in the same tool
- One-month trial without a card
Where Jimo is a step down from Pendo
- Event analytics only; no session replay or full product analytics suite that we could confirm
- Prices in US dollars and no free plan
- A younger product with a smaller integration list than Pendo
Standout against Pendo. AI-assisted tour building, with announcements and a changelog included.
- Which law reaches it. United Kingdom (adequacy decision, outside the EEA). Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Germany, at Hetzner; US sub-processors for email (AWS), error tracking (Sentry) and the AI chat (OpenRouter).
- Source code. Open source, where Pendo is not: you can read what it does rather than take the description on trust.
Best for: Teams that want funnels, session replay and A/B tests, and the option to self-host
Swetrix is operated by Swetrix Ltd in Edinburgh (company number SC797389). Its terms are governed by the law of Scotland. The United Kingdom is outside the EU, but covered by the broader European scope used on this site.
Its pricing page lists Standard at €17 a month and Plus at €35 a month. Both include real-time dashboards, cookieless tracking, events, goals, funnels and error tracking, and Plus adds session replays, feature flags and A/B testing. It offers a 14-day trial that needs a payment method and no permanent free cloud plan, but a Community Edition can be self-hosted.
It has no in-app guides, so it replaces the analytics half of Pendo only.
What Swetrix does better than Pendo
- Published prices, where Pendo's paid plans are on request
- Self-hostable open-source edition
- Replay, flags and A/B tests in one plan at a low monthly price
Where Swetrix is a step down from Pendo
- No in-app guidance, surveys or NPS
- No permanent free cloud plan, and the trial needs a card
- Less depth for large product organisations than Pendo
Standout against Pendo. A published low price that includes replay, flags and A/B tests, with an open-source edition behind it.
- Which law reaches it. eu-eea. Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
Best for: Companies rolling out Salesforce, SAP, Workday or Dynamics to employees
Userlane GmbH is registered in Munich (HRB 226565, Georgenstr. 39). The terms are a Master Subscription Agreement last modified on 11 March 2026 per the search result; its text could not be read for this page, so the governing law is not stated here.
Its site describes Application Intelligence, which measures which applications are used and scores adoption on the HEART dimensions, and Contextual Assistance, with step-by-step guidance, AI answers from internal documentation and validators that catch data errors. Deployment is described as taking about two weeks via a browser extension.
Prices are not published; its site says pricing depends on the number of users and applications.
What Userlane does better than Pendo
- German company, where Pendo is a Delaware corporation
- Built for employee adoption of third-party business software
- Adoption scoring across applications, not just your own
Where Userlane is a step down from Pendo
- Not aimed at product teams analysing their own app
- No published prices and no free plan
- Governing law of the contract could not be checked
Standout against Pendo. Adoption scoring across all the business applications a company runs, plus in-app help.
- Which law reaches it. eu-eea. Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
Best for: IT and training teams that need guidance across SaaS, desktop and legacy systems
Lemon Learning is a société par actions simplifiée with a sole shareholder, share capital €5,000, at 89 boulevard de Sébastopol, Paris, registered under 804 148 211. That registration comes from the legal notice of its LemonClients service; its main terms were not read.
Its site describes three parts: Lemon Adoption for walkthroughs and tooltips on more than 50 applications, Lemon Analytics for usage with heatmaps, journeys and drop-off, and Lemon Governance for shadow IT, licence use and compliance. It says it also reaches custom in-house tools, desktop apps and legacy systems such as SAP GUI and Citrix.
Prices are not published.
What Lemon Learning does better than Pendo
- French company, where Pendo is a Delaware corporation
- Reaches desktop and legacy applications that web-only tools cannot
- Licence and shadow-IT insight on top of guidance
Where Lemon Learning is a step down from Pendo
- Not a product analytics tool for your own app's funnels and events
- No published prices, no free plan
- Governing law of the contract was not checked
Standout against Pendo. Guidance for desktop and legacy applications, which most web-based tools do not reach.
LiveSession
session replay with a real free plan, from Wrocław
Best for: Product and support teams that mainly want to see what users did and where they got stuck
LiveSession Sp. z o.o. is registered in Wrocław (KRS 0000753134, Gen. W. Sikorskiego 3/2). The SaaS agreement is governed by Polish law, with disputes going to the court at its registered office in Poland.
Its pricing page lists a Free plan with 1,000 sessions a month, session replay, heatmaps, funnels, 3 team members and 2 projects, and paid Basic, Pro and Enterprise plans. Pro adds dashboards and metrics, custom events and Slack alerts. There is a 14-day trial without a card. Paid amounts are in US dollars, so none is quoted.
It has no in-app guidance.
What LiveSession does better than Pendo
- A permanent free plan, where Pendo's free plan stops at 500 MAUs and has no replay
- Polish company under Polish law
- Replay, heatmaps and funnels in the free tier
Where LiveSession is a step down from Pendo
- No guides, surveys or NPS
- Session-based limits can run out quickly on busy products
- Smaller analytics feature set than Pendo's Ultimate plan
Standout against Pendo. Replay, heatmaps and funnels all in a permanent free plan.
OpenReplay
open-source replay you can run yourself, from Paris
Best for: Engineering-led teams that want recordings with network and console data under their own control
OpenReplay's terms are an agreement with Asayer SAS, "creator of OpenReplay", governed by French law with the courts of Paris having exclusive jurisdiction (terms effective 18 September 2024).
Its site offers a self-hosted edition, a Dedicated cloud service and a usage-based Serverless service. It describes session replay with network requests and console errors, funnels, heatmaps, journey analysis, product analytics and co-browsing. Dedicated plans start from a dollar price per month on its page, which is not quoted here.
It does not provide in-app guides.
What OpenReplay does better than Pendo
- Full self-hosting option, where Pendo is a vendor-hosted service
- French company under French law
- Developer context (network and console) alongside the replay
Where OpenReplay is a step down from Pendo
- No guides, surveys or NPS
- Self-hosting means you run, scale and back up the service
- Fewer ready-made product-management features than Pendo
Standout against Pendo. Open-source session replay with the option to keep every byte on your own servers.
- Which law reaches it. EU (Denmark). Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. EU customers: Belgium, on Google Cloud; customers in the Americas and Oceania: US (Iowa), on Google Cloud.
- Source code. Closed source, as Pendo is.
Best for: Marketing and UX teams analysing behaviour on websites and web apps
Mouseflow ApS is based in Copenhagen. Its privacy policy says data is stored and processed in its Copenhagen office and in a secure data centre within the EU. We could not confirm its CVR number or the governing law of its terms.
Its pricing page lists a Free plan with 500 sessions a month, one website and one funnel, and paid plans up to Enterprise. All paid plans include session replay, heatmaps, funnels, form analytics, feedback, journey analytics and friction detection. A 14-day trial is offered without a card. Paid amounts are in US dollars, so none is quoted.
It has no in-app guides.
What Mouseflow does better than Pendo
- Free plan that includes replay, where Pendo's replay starts on Core
- Danish company with EU data storage by its own statement
- Form analytics and friction detection
Where Mouseflow is a step down from Pendo
- No guides or NPS-style in-app surveys beyond feedback
- The free plan is limited to one site and one month of data
- Governing law not verified for this page
Standout against Pendo. Form analytics and friction detection on top of replay and heatmaps.
- Which law reaches it. eu-eea. Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
Best for: Large organisations guiding staff through Salesforce, Oracle and custom enterprise applications
Newired S.r.l. is an Italian company in Turin (Via Ottavio Revel 16; VAT IT11692450015). Its privacy policy dates from 2020, and its terms were not read, so the governing law is not stated here.
Its site describes the Newired User Enablement Platform for digital adoption across web-based applications, with in-app guidance and analytics, support for Salesforce, Oracle and custom applications, an OEM licence option and a tiered pricing model. It says the product is designed and developed in the EU. Prices are not published.
The public pages give few details on features, so ask for a demo before you compare.
What Newired does better than Pendo
- Italian company, where Pendo is a Delaware corporation
- OEM licensing for software vendors
- Aimed at enterprise applications beyond your own product
Where Newired is a step down from Pendo
- Little public detail on features or pricing
- Not a product analytics tool with funnels or replay
- Governing law of the contract was not checked
Standout against Pendo. OEM licensing, so a software vendor can embed guidance in its own product.
- Which law reaches it. EU (Germany). Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Germany, database at Hetzner; CDN nodes at OVH (France) and Hostinger (Lithuania) hold data for under a second.
- Source code. Closed source, as Pendo is.
Best for: Small sites that want recordings, heatmaps and funnels with a free start
TWIPLA is run by Visitor Analytics GmbH, Siemensstraße 20, 85521 Ottobrunn, registered in Munich (HRB 214117). We did not read its terms, so governing law is not stated here.
Its pricing page lists a Free plan with 400 page views a month, 25 session recordings, one heatmap and one funnel, and paid plans by traffic up to Enterprise. All plans are described as cookieless, with surveys and polls. Paid amounts are in US dollars, so none is quoted.
It is a website analytics suite more than a product analytics tool, and it has no in-app guides.
What TWIPLA does better than Pendo
- Free plan and low-traffic plans for small sites
- German company with a Munich register entry
- Surveys and polls in the same suite
Where TWIPLA is a step down from Pendo
- Priced by page views, not MAUs, and built for websites rather than apps
- The free plan is very small
- No in-app guides, and thin product analytics for logged-in users
Standout against Pendo. Cookieless recordings, heatmaps and funnels with a free plan for small sites.
- Which law reaches it. EU (Poland). Pendo is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. EU-only data centres, no US transfers for EU customers.
- Source code. Closed source, as Pendo is.
- Independently checked. GDPR.
Best for: Organisations that want analytics, a tag manager and consent management from one vendor
Piwik PRO SA is based at ul. Św. Antoniego 2/4 in Wrocław. Its privacy policy also names Piwik PRO GmbH in Berlin, and its contact page lists Piwik PRO LLC in New York. We could not read the terms, so we could not confirm which entity an EU customer contracts with or which law applies.
Its pricing page lists a Business plan from €36 a month with up to 2 million monthly actions and four modules (Analytics, Tag Manager, Data Activation and Consent Manager), and a 30-day trial without a card. Enterprise starts from €366 a month on annual billing.
It is a web analytics suite, with no in-app guides and no session replay we could confirm, so it covers the least of Pendo.
What Piwik PRO does better than Pendo
- Published prices, where Pendo's paid plans are on request
- Includes tag and consent management in the same suite
- Polish headquarters
Where Piwik PRO is a step down from Pendo
- No in-app guides and no replay confirmed
- A US entity exists in the group, and the contracting entity for EU customers was not verified
- Built for website analytics, not in-app product analytics
Standout against Pendo. Analytics, tag manager and consent manager in one suite with a published business price.
What actually breaks when you switch
The hard part of leaving Pendo is rebuilding, not the account. Guides, segments and tracked events do not move over as files. Budget time to recreate each live guide, check it on every browser and role, and decide which events are worth tracking again.
Check the unit each tool charges on. Pendo and the guidance tools price on monthly active users, while LiveSession, Mouseflow and OpenReplay are session-based and TWIPLA is page-view based, so the same traffic can cost very different amounts. Several of these publish prices only in US dollars or on request.
None of these matches all of Pendo at its largest scale, with analytics, replay, guides, surveys and roadmaps in one product. If you rely on all of it, expect to combine two tools, such as Product Fruits or Jimo for guides with Swetrix or LiveSession for analytics and replay.
Is there a European tool that does what Pendo does?
Not exactly one. Product Fruits and Jimo are closest for the guidance side, with tours, checklists, surveys and analytics. Userlane, Lemon Learning and Newired combine guidance with usage measurement for enterprise software rollouts.
If your use of Pendo is mostly analytics and replay, the six analytics tools on this page cover that, but none also provides guides.
Which of these have a permanent free plan?
LiveSession lists a free plan with 1,000 sessions a month, Mouseflow 500 sessions a month, and TWIPLA 400 page views a month with limited recordings. OpenReplay and Swetrix can be self-hosted from their open-source editions, which are free apart from your own infrastructure. Jimo offers a one-month trial and Piwik PRO a 30-day trial, both without a card, and Swetrix a 14-day trial that needs a payment method.
Pendo's own Free plan covers up to 500 MAUs, so the free entry point is not unique to Pendo either.
Which tools publish a price?
Swetrix lists Standard at €17 and Plus at €35 a month, and Piwik PRO lists a Business plan from €36 a month. The rest either publish prices in US dollars that may vary by country (so we quote none), or sell on request, as Userlane, Lemon Learning and Newired do.
Check the current price page for the plan you need before comparing, because MAU-based and session-based pricing scale differently.
Can I keep my Pendo data when I move?
Not as a file that another tool imports. Plan to export what you need from Pendo, such as reports and the list of tracked events, and to rebuild guides by hand in the new tool. Historic analytics usually stay in Pendo until you cancel, so keep the export for the periods you may need to compare.
Which one to pick
If you mainly use Pendo for in-app guides, Product Fruits or Jimo is the place to start, and both include analytics. If you want guides across several business applications at an enterprise, Userlane, Lemon Learning and Newired are the ones to talk to.
If you mainly use Pendo for analytics and replay, Swetrix publishes a price and has an open-source edition, LiveSession and Mouseflow have free plans, and OpenReplay is the one for teams that want to self-host. TWIPLA and Piwik PRO are website analytics suites and fit a narrower case.
Be realistic about the gap. Pendo combines guides, analytics, replay, surveys and roadmaps in one place, and no single European tool here does all of it. Switch if you want a European contracting party and a local court, and keep Pendo if the combined product is what your team depends on.
Frequently Asked Questions
It depends on which half you use. For tours, checklists, surveys and analytics at an accessible level, Product Fruits and Jimo are the nearest. For enterprise rollouts of Salesforce, SAP or Workday, look at Userlane or Lemon Learning. For analytics and replay alone, start with LiveSession or OpenReplay.
No. Pendo.io, Inc. is a Delaware corporation headquartered in Raleigh, North Carolina. Its Software Services Agreement is governed by Delaware law, with the state and federal courts in Wilmington as the exclusive venue.
Yes. Pendo's support documentation lists separate US, EU, Japan and Australia environments on Google Cloud, with the EU environment on the GCP EU multi-region, and the customer chooses. Its EU data-subject-rights page, however, says the services are hosted and operated in the United States, so confirm the environment in your contract.
There is a Free plan for up to 500 monthly active users, with product analytics, in-app guides, roadmaps and NPS surveys. The Base, Core and Ultimate plans are priced on request, based on MAUs. Session replay is included from the Core plan.
Swetrix lists Standard at €17 a month and Plus at €35 a month, with session replays, feature flags and A/B testing on Plus and a 14-day trial that requires a payment method. It has no free cloud plan, but a self-hostable Community Edition exists. Piwik PRO lists Business from €36 a month, with a 30-day trial and no card required.
Swetrix Ltd, in Edinburgh, company number SC797389. Its terms are governed by the law of Scotland. The United Kingdom is outside the EU but is covered by the broader European scope used on this site.
Product Fruits s.r.o. in Prague (ID 09552618) applies Czech law. Jimo, a French société par actions simplifiée registered in Créteil (911 720 134), applies French law with the courts in the Paris Court of Appeal jurisdiction. LiveSession Sp. z o.o. in Wrocław (KRS 0000753134) applies Polish law, with the court at its registered office.
OpenReplay has a self-hosted edition next to its cloud, and Swetrix offers a Community Edition for self-hosting. The others are cloud services. Self-hosting removes the vendor from the data path, but you take over updates, scaling and backups.
Its privacy policy says data is stored and processed in its Copenhagen office and in a secure data center within the EU. Mouseflow ApS is the controller. We could not confirm its CVR number or the governing law of its terms for this page.
Its terms name Asayer SAS as the creator of OpenReplay, apply French law and give the courts of Paris jurisdiction. The product is open source and can be self-hosted or run as a cloud service.
Product Fruits, Jimo, Userlane, Lemon Learning and Newired all provide guided in-app help. Product Fruits and Jimo are aimed at product teams building onboarding for their own app, and Userlane, Lemon Learning and Newired more at employees using third-party business software. The analytics-only tools do not provide guides.
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