LiveSession
Wroclaw session replay with heatmaps, funnels and developer tools, and a free plan of 1,000 sessions a month
Quick Overview
| Company | LiveSession Sp. z o.o. |
|---|---|
| Category | Heatmap and Session Replay Software |
| Headquarters | Wroclaw, Poland |
| Founded | Not stated |
| EU Presence | Yes - Poland (EU) |
| Data Location | Google Cloud Platform; region not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Session replay, heatmaps and clickmaps, funnels, metrics and dashboards, developer tools (console and network logs), rage and error clicks, segments, custom events, content anonymisation |
| Pricing | Free ($0, 1,000 sessions a month); Basic from $54 a month; Pro from $83 a month (both billed annually); Enterprise custom |
| Best For | SaaS and ecommerce teams that want replay and heatmaps with a published price list |
| Replaces | FullStory, Hotjar |
Detailed Review
LiveSession targets product teams. The home page groups replays, funnels, heatmaps, custom events, segments and an engagement score, and the Pro plan adds developer tools so a recording comes with console logs and network requests. Integrations listed on the site include Intercom, Zendesk, Slack, Segment, Sentry and Shopify.
The SaaS terms are between the customer and LiveSession Sp. z o.o. of Wroclaw, entered in the Polish KRS register under number 0000753134. Prices are quoted in dollars and the listed figures are for annual billing.
Plans and Limits
Free includes 1,000 sessions a month, 3 team members, 2 projects and one month of retention. Basic starts at $54 a month for 5,000 sessions, Pro at $83 for 10,000 sessions with unlimited team members, dashboards and developer tools, and Enterprise starts at 100,000 sessions with custom retention.
Retention rises from one month on Free and Basic to up to three months on Pro and up to twelve on Enterprise.
Replay Tools
The replay list offers filters, an engagement score for finding the interesting recordings, speed-up and skip-inactivity playback, rage-click and error-click flags and session sharing. Recording rules can exclude sessions by URL or IP.
Heatmaps and clickmaps are included on every plan according to the comparison table, and form analytics tracks submissions and abandonment.
Privacy Settings
The site describes content anonymisation that hides sensitive text by default and states alignment with GDPR and CCPA. Hosting runs on Google Cloud, according to the security article.
The pages checked do not name a storage region, so EU residency should be confirmed before signing.
Limitations to Consider
The storage region is not stated on the pages checked, so a team that needs recordings kept in the EU has to ask. The free plan is small (1,000 sessions, one month of retention), prices are in dollars, and the dollar figures apply to annual billing. Developer tools and dashboards start at Pro, and the tool covers web applications rather than a broader suite of research methods.
Who Should Use LiveSession
Small SaaS and ecommerce teams that want a Polish-contracted replay and heatmap tool with prices on the page, and that will confirm data residency with the vendor.
Pros and Cons
Pros
- Free plan with replay and heatmaps
- Published prices from $54 a month
- Developer tools on Pro
- Polish entity with a KRS number in the terms
- Recording rules by URL and IP
Cons
- Storage region not stated
- Free plan keeps data for one month
- Prices in dollars, annual billing
- Web only, no research toolkit
Alternatives to LiveSession
Other European heatmap and session replay software worth comparing before you decide:
Mouseflow
Denmark · Danish session replay and heatmaps with friction detection
Contentsquare
France · Paris experience analytics that now includes Hotjar
TWIPLA
Germany · Cookieless analytics with heatmaps and session recordings
OpenReplay
France · Open-source session replay you can run on your own servers
See all European heatmap and session replay software or compare them directly against FullStory on our alternatives page.
Frequently Asked Questions
Yes. It includes 1,000 sessions a month, session replay, heatmaps, funnels, filters and segments, with 3 team members and 2 projects, per the pricing page.
The security article says the service runs on Google Cloud Platform. The pages checked do not say in which region, so ask LiveSession for the data location before relying on EU storage.
The pricing page lists developer tools (console logs and network requests) from the Pro plan, at $83 a month for 10,000 sessions when billed annually.