Mediahawk
UK call tracking and marketing attribution from Media Hawk Limited, with published Starter and Professional plans and an optional speech analytics charge
Quick Overview
| Company | Media Hawk Limited |
|---|---|
| Category | Call Tracking Software |
| Headquarters | Silsoe, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom (outside the EU, adequacy decision) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Call tracking, dynamic and static numbers, marketing attribution, conversion tracking, sales matching, speech analytics, outbound calling, API on Enterprise |
| Pricing | Starter £199 per month (£179 billed annually), Professional £299 per month (£269 billed annually), Enterprise on application; call charges billed in arrears |
| Best For | UK marketing teams that want call tracking with attribution reporting and a listed price |
| Replaces | CallRail plus basic attribution add-ons |
Detailed Review
Mediahawk describes itself as a UK marketing attribution and call analytics platform. It links phone calls, form submissions and live chats to the campaign or channel behind them, and it can follow a lead across several touchpoints.
The contracting party in the terms is Media Hawk Limited, registered number 4432034, under English law. Companies House lists two individuals as persons with significant control, so no corporate parent shows there.
Plans and charges
The pricing page shows Starter at £199 per month and Professional at £299 per month, with annual billing bringing them to £179 and £269. Both include one dynamic pool or ten static numbers and unlimited users. Enterprise has no published price.
Call charges sit on top and are billed in arrears: for example 15p per call on Starter and 12p on Professional, plus per-minute rates for 03, 0808 and 0843/0844 numbers. Extra pools cost £75 per month and five extra static numbers £37.50 per month.
What the platform covers
The homepage lists call tracking, conversion tracking for calls, forms and chats, user journey mapping and AI speech analytics. Professional adds sales matching and wider integrations, and Enterprise adds API and webhooks.
Integrations named on the homepage FAQ are Google Ads, GA4, Microsoft Advertising, Meta, Salesforce, HubSpot and Data Studio, with an open API for others. Speech analytics is charged at £0.04 per minute.
Contract and customers
The terms set a default minimum period of 30 days unless the order says otherwise, and the pricing page states that no long-term contract is required. Annual contracts get a 10% discount on subscription and fixed-rate charges.
The homepage shows logos including Barchester Healthcare, Kia, Worldpay, The London Clinic and Shell. Treat these as the vendor's own claims.
Limitations to Consider
The pricing page mentions no free trial, and the pages checked do not state where call data is hosted. The terms give a registered address in Bedfordshire while the website lists Milton Keynes, so confirm the contracting address. Call charges and add-ons raise the monthly cost above the plan price. This review rests on the vendor's pages, not a hands-on test.
Who Should Use Mediahawk
UK and European marketing teams and agencies that want call tracking with attribution reporting, a published price and an English-law contract.
Pros and Cons
Pros
- Plan prices published in pounds
- Unlimited users on Starter and Professional
- No setup fee for onboarding
- Default minimum period of 30 days
- Attribution and sales matching in the same product
Cons
- No free trial mentioned
- Data hosting location not stated
- Per-call and per-minute charges on top of the plan
- Enterprise pricing only on application
Alternatives to Mediahawk
Other European call tracking software worth comparing before you decide:
Infinity
United Kingdom · UK call tracking with conversation analytics and bidding feedback
matelso
Germany · German-hosted call tracking with numbers in over 60 countries
Dexem
France · French call tracking sold as a monthly plan with included minutes
Ruler Analytics
United Kingdom · Attribution platform that ties calls and forms to CRM revenue
See all European call tracking software or compare them directly against CallRail plus basic attribution add-ons on our alternatives page.
Frequently Asked Questions
The pricing page lists Starter at £199 per month and Professional at £299 per month, or £179 and £269 when billed annually. Enterprise is priced on application. Call charges, extra numbers and add-ons such as speech analytics are billed separately.
The pricing page says no long-term contract is required, and the terms set a default minimum period of 30 days. Annual billing is optional and gives a 10% discount on the subscription.
The homepage FAQ names Google Ads, GA4, Microsoft Advertising, Meta, Salesforce, HubSpot and Data Studio, plus an open API. Webhooks and API access are listed for Enterprise on the pricing page.