Multiconnect
Call tracking packages from €59 per month by Multiconnect, a brand of spusu Deutschland GmbH in Munich, alongside 3CX telephony and SIP trunks
Quick Overview
| Company | spusu Deutschland GmbH |
|---|---|
| Category | Call Tracking Software |
| Headquarters | Munich, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Not stated for call tracking |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Source-specific and dynamic tracking, offline media numbers, call routing and overflow, whisper announcement, call qualification, Google Analytics links |
| Pricing | Call tracking packages from €59 per month, no setup fee, no minimum term; full price list on a separate site |
| Best For | German and Austrian businesses and agencies that already buy telephony from the same provider |
| Replaces | CallRail plus a separate phone provider |
Detailed Review
Multiconnect sells 3CX phone systems, SIP trunks, virtual numbers, IVR and a virtual call centre, and call tracking is one of its services. Call tracking assigns each source its own number and can assign a number per website session for keyword-level data.
The imprint states that Multiconnect is a brand of spusu Deutschland GmbH, Platzl 2, 80331 Munich, Amtsgericht Munich HRB 203425.
Packages and terms
The call tracking page says plans start at €59 per month across three standard packages plus custom offers, with no setup or onboarding fee, no minimum contract term and no minimum revenue. The full price list sits on a separate site, which was not checked.
Tracking and qualification
Numbers exist for German and Austrian local area codes and are described as available immediately. Calls from print, TV and radio can be included, and overflow can route to a call centre, voicemail or callback.
A whisper announcement and an extended voice dialog let the receiving side rate a call as lead, sale or conversion, and the result goes back to the analytics side.
Integrations
The page names Google Analytics, other analytics tools and custom web tracking. It lists no CRM connectors, so check the integration scope against your stack.
Limitations to Consider
Call tracking is a side service of a telephony brand, the integration list is short, hosting is not described and no trial is mentioned beyond a free 15-minute consultation. This review rests on the vendor's pages, not a hands-on test.
Who Should Use Multiconnect
German-speaking businesses and agencies that want simple call tracking from their telephony provider without a long contract.
Pros and Cons
Pros
- No minimum term or setup fee stated
- Entry price published
- German and Austrian local numbers
- Whisper announcement for call rating
- Offline media numbers supported
Cons
- Short integration list
- Hosting not described for call tracking
- Full price list on another site
- Telephony brand rather than a tracking specialist
Alternatives to Multiconnect
Other European call tracking software worth comparing before you decide:
Mediahawk
United Kingdom · Call tracking and marketing attribution with published monthly plans
Infinity
United Kingdom · UK call tracking with conversation analytics and bidding feedback
matelso
Germany · German-hosted call tracking with numbers in over 60 countries
Dexem
France · French call tracking sold as a monthly plan with included minutes
See all European call tracking software or compare them directly against CallRail plus a separate phone provider on our alternatives page.
Frequently Asked Questions
The call tracking page says packages start at €59 per month, with three standard packages and custom offers. It states no setup fee and no minimum term.
The page describes numbers in all German and Austrian local area codes as available immediately. It does not list other countries.
The imprint names spusu Deutschland GmbH in Munich, registered at Amtsgericht Munich under HRB 203425, with Multiconnect as one of its brands.