matelso
German call tracking from matelso GmbH in Kaiserslautern, with servers in Germany, numbers in over 60 countries and AI call scoring
Quick Overview
| Company | matelso GmbH |
|---|---|
| Category | Call Tracking Software |
| Headquarters | Kaiserslautern, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Germany (stated on the call tracking page) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Static and dynamic tracking, international numbers in 60+ countries, call recording, Call Scoring AI, API, GA4 and Google Ads links, CRM integrations |
| Pricing | Small websites from €122 per month plus €456 setup; medium websites from €202 per month plus €596 setup; individual quotes above |
| Best For | DACH companies and agencies that want call tracking with German servers and onboarding included |
| Replaces | CallRail plus manual call logging |
Detailed Review
matelso offers call tracking inside a larger platform for communication and lead management, with a cloud phone system and a human-staffed ServiceCenter that answers and pre-qualifies calls. The vendor says its company and servers are in Germany.
The imprint names matelso GmbH, Europaallee 34, 67657 Kaiserslautern, registered at Amtsgericht Kaiserslautern under HRB 33819. The homepage shows a starting price of €35.40 per month for the platform, while Call Tracking is priced on its own page.
Pricing by website size
Call Tracking starts at €122 per month plus a €456 setup fee for small websites (up to 3,000 visitors per month), and €202 per month plus €596 for medium sites (up to 30,000 visitors). The setup fee includes full-service onboarding. Larger sites get an individual offer.
The page says costs follow the price list in your contract and that you pay only for what you book in the control panel. It describes no trial for Call Tracking.
Tracking and analysis
Static tracking uses fixed numbers per channel for print, posters, radio and TV. Dynamic tracking assigns numbers per visitor and links calls to ads, keywords and landing pages. Numbers are available in over 60 countries.
Call Scoring AI transcribes calls, summarises them and rates the lead, with results passed to a CRM and analytics. The page states first-party cookies only, and recommends consent management for dynamic tracking.
Integrations
Listed integrations are GA4, Google Ads, Matomo and Microsoft Advertising for analytics, Salesforce, HubSpot, Pipedrive and Zoho CRM for sales, and Zapier, Make and n8n for automation. An API and webhooks cover other systems.
Limitations to Consider
Price depends on visitor count, and the setup fee adds to the first-year cost. No trial is described on the call tracking page, and the site and onboarding focus on the DACH market. This review rests on the vendor's pages, not a hands-on test.
Who Should Use matelso
German, Austrian and Swiss companies, and agencies serving them, that want call tracking on German servers with onboarding and a human call-handling option.
Pros and Cons
Pros
- Servers in Germany stated on the product page
- Prices published for two website sizes
- Onboarding included in the setup fee
- Numbers in over 60 countries
- Automation links through Zapier, Make and n8n
Cons
- Setup fee on top of the monthly price
- Price tied to monthly visitors
- No trial described for Call Tracking
- Documentation and site centred on German-speaking markets
Alternatives to matelso
Other European call tracking software worth comparing before you decide:
Mediahawk
United Kingdom · Call tracking and marketing attribution with published monthly plans
Infinity
United Kingdom · UK call tracking with conversation analytics and bidding feedback
Dexem
France · French call tracking sold as a monthly plan with included minutes
Ruler Analytics
United Kingdom · Attribution platform that ties calls and forms to CRM revenue
See all European call tracking software or compare them directly against CallRail plus manual call logging on our alternatives page.
Frequently Asked Questions
The call tracking page says the company and servers are located in Germany, that matelso acts as processor for its customers and that it uses first-party cookies only.
Small websites start at €122 per month plus a €456 setup fee, and medium websites at €202 per month plus €596. Larger sites get an individual quote.
The page says international numbers are available in over 60 countries, as single numbers or pools. The contracting entity is German, so check the price list in your contract for foreign numbers.