Every European IT asset management software tool reviewed
Paris, France
Founded 2009
Free open-source Community edition; GLPI Network cloud from €19 per agent per month (public) or €21 (private, 25+ users); self-hosted support from €100/month (up to 10 agents) to €4,500/month (unlimited)
Demo on request
Best for: Teams that want ticketing and complete IT asset management at no cost
GLPI is the French open-source platform that starts from the asset record and builds the service desk on top.
Computers, monitors, software, network gear and datacentre equipment are tracked in detail and linked to incidents and requests through one rules engine, which is the reverse of the tools that bolt a CMDB onto a ticketing product. Teclib of Paris has published it since 2015, and the Community edition is free under an open-source licence with its code and plugins on GitHub.
Teclib was founded in 2009, operates under French and therefore EU jurisdiction, and the GLPI community numbers more than 15,000 members according to the project.
Managed hosting through GLPI Network cloud costs €19 per agent per month for a public instance and €21 for a private one with 25 or more users, and self-hosted support runs from €100 a month for up to 10 agents to €4,500 a month for unlimited. A 45-day cloud trial is available. The interface is plain, and the advanced modules sit mostly in the paid support tiers.
What GLPI does well
- Free and open source, self-hosted or in the cloud
- Ticketing and detailed IT asset management in one tool
- A large community and plugin ecosystem
- Cloud pricing is published, from €19 per agent per month
- French vendor under EU jurisdiction
Where GLPI falls short
- The interface is more utilitarian than newer platforms
- Advanced modules sit mostly in the paid support tiers
- The partner network is smaller than those of the German incumbents
Standout feature. GLPI is the only tool in this category where a free, open-source service desk sits directly on a detailed hardware and software inventory.
Frankfurt, Germany
Licensed per device or per user
Demo on request
Best for: IT teams that handle the service desk and the device fleet in one place
Matrix42 sells one platform in which the service desk, the endpoint estate and the software licences share data, so the device list used for tickets is the same list used to deploy software and enforce policy. The suite includes an ITIL service desk, unified endpoint management for Windows, macOS, iOS and Android, software asset management with licence compliance and automated deployment, and it can be bought on-premises or as SaaS.
The company is headquartered in Frankfurt, Germany, with German hosting available, and it sells largely to mid-market and enterprise IT in German-speaking countries.
Licensing is per device or per user depending on the module, and the pricing rewards buying the suite rather than a single piece. The vendor publishes no price list. The wide scope also means a longer implementation than a focused inventory tool, which is the trade for removing the reconciliation step between a CMDB and the machines it describes.
What Matrix42 does well
- Service desk and endpoint management come in one product
- Software asset management with licence compliance included
- Unified endpoint management covers Windows, macOS, iOS and Android
- Hosting in Germany is available
- Runs on-premises or as SaaS
Where Matrix42 falls short
- Pricing favours buying the whole suite
- Strongest in DACH and thinner elsewhere
- The broad scope means a longer implementation
- Less focused than a dedicated ITSM tool
Standout feature. Matrix42 manages the endpoints itself, so the asset data in the service desk is the operating data and not an export of it.
Augsburg, Germany
Price on request, licensed by module; free trial available
Demo on request
Best for: IT teams that want asset inventory inside a tool that also patches and deploys
baramundi is an endpoint management suite whose core already inventories hardware and software, discovers network devices and acts on what it finds. The same console runs patching, OS deployment, software distribution and mobile device management for Windows, Linux, macOS, iOS and Android, over the LAN or the internet. License management, remote access, endpoint security and a vulnerability scan are add-ons.
The vendor is baramundi software GmbH in Augsburg, Germany, named as data controller in its privacy policy, with branches in the United States and Austria, and it describes its products as Made in Europe and developed mainly in-house.
It runs on-premises or as a baramundi-hosted version whose location is not stated, comes with a free trial, and is priced by module on request. Buyers should ask what the license add-on reconciles, because the vendor page describes it only as managing licenses transparently.
What baramundi does well
- Inventory, patching and OS deployment in one suite
- License management available as an add-on
- Windows, Linux, macOS, iOS and Android supported
- On-premises or vendor-hosted
- Free trial available
Where baramundi falls short
- License management is a separate add-on
- No published prices
- Hosting location of the hosted version not stated
- Endpoint-focused, so network gear coverage is a question to ask
Standout feature. baramundi lets the technician who reads the asset list deploy the update to the machine on it, in the same console and database.
Merelbeke-Melle, Belgium
Free plan (full detail for the first 100 assets); paid plans see website
Demo on request
Best for: Teams that need to find out what is on the network before buying heavier ITAM
Lansweeper discovers what is connected to a network and stores it in a cloud site. Network Discovery uses a hub with an IT sensor, an OT sensor and a traffic sensor, while an IT Agent and Cloud Discovery are separate methods, so IP-connected IT, OT and IoT devices all land in one inventory. The documented features are discovery, dashboards, reports and vulnerability data, and contract or purchase tracking is not described.
The company is registered in the Belgian Crossroads Bank for Enterprises at Fraterstraat 212, Merelbeke-Melle. Its legal pages returned a bot check when we tried them, so the entity was confirmed in the register.
The Free plan has unlimited scanning and users, and the first 100 assets show full detail, while later ones show name, type and IP address. You choose between a US East (Ohio) site and a Europe-hosted site, and the documentation does not name the country for the latter.
What Lansweeper does well
- Free plan with unlimited scanning and users
- Covers IT, OT and IoT devices
- Hub and sensor design plus an IT Agent
- Europe-hosted site option
- Registered in the Belgian enterprise register
Where Lansweeper falls short
- Full detail on the free plan limited to 100 assets
- Region choice is US East or Europe, with no country named
- Contract and purchase tracking not described in the documentation
- Terms and pricing pages blocked automated access
Standout feature. Lansweeper is the only tool here that scans operational technology and IoT devices and is free to try without an asset cap.
Kiefersfelden, Germany
Pro EUR 199/month, Business EUR 699/month (both billed annually); Enterprise on request
Demo on request
Best for: Mid-sized IT teams that need documentation, inventory and audit evidence in one place
Docusnap365 starts with discovery: a locally installed gateway runs scan modules without agents on the scanned machines, and the results land in a central CMDB with network diagrams and vendor warranty matching. Every edition includes all scan modules and unlimited assets. IT asset management, ISMS, audit and compliance modules for ISO 27001, NIS2 and GDPR, permission analysis and CVE analysis come with the Business edition.
Docusnap GmbH is based in Kiefersfelden, Germany. Pro costs EUR 199 per month for 3 to 10 users with data refreshed every 24 hours, Business costs EUR 699 per month for 10 to 30 users refreshed every 12 hours, both billed annually, and Enterprise is on request.
The vendor states an EU data centre and ISO 27001 certification, and a separate on-premises edition exists. Rack documentation, the Customizing API and single sign-on are marked coming soon, and it is not a license reconciliation product.
What Docusnap does well
- Agentless discovery through a local gateway
- Prices published in euros
- EU data centre and ISO 27001 certification
- Self-hosted edition available
- Compliance modules for ISO 27001 and NIS2
Where Docusnap falls short
- ITAM only in the Business tier
- User and data-volume caps per tier
- Some features marked coming soon
- Not a software license reconciliation tool
Standout feature. Docusnap is the one tool in this category that pairs agentless discovery and NIS2 or ISO 27001 evidence with a price list printed on the page.
Möglingen, Germany
Enterprise licence, quoted per deployment
Demo on request
Best for: Large enterprises facing a serious software licensing problem
USU is a German enterprise software company whose service management suite is best known for the software asset management beside it. Large organisations buy it for entitlement reconciliation, licence optimisation and audit defence, a depth that general service desk platforms do not attempt, and get ITIL incident, change and problem processes, IT financial management and a knowledge layer with AI-assisted search in the same estate.
The company is headquartered in Möglingen near Stuttgart and listed in Frankfurt, so the complete software inventory and contract data of a customer is handled by a German vendor under German law.
Licensing is enterprise, quoted per deployment, and the business case is usually built on avoided licence spend instead of service desk savings. It is the heaviest tool in this list: implementation is a project, the service desk is not the headline, and a mid-sized organisation may find it larger than its problem.
What USU does well
- Software asset management positioned as best in class
- Audit defence and licence optimisation are core
- ITIL service management sits alongside it
- AI-assisted search over its knowledge management
- A listed German company with an enterprise track record
Where USU falls short
- Enterprise licensing, quoted per deployment
- More than a mid-market organisation usually needs
- The service desk is not where it is strongest
- Implementation runs as a project rather than a rollout
Standout feature. USU is built around the licence audit first and service management second, the reverse of most suites in this category.
Solna (Stockholm), Sweden
Pricing on request (demo)
Demo on request
Best for: Organisations that need a software license position and cost view across a large managed fleet
Xensam builds its platform on the Xearch agent, which the vendor says reports daily on software, hardware, architecture and user interaction and runs on as little as 1% of the local CPU on Windows, Linux and macOS. Above it sit software discovery, license management, cost management, reporting, IT asset security, hardware asset management with 20 default hardware types and a SaaS management module. According to the vendor, recognition accuracy reaches up to 99%, a figure not independently tested.
Xensam AB is a Swedish company in Solna, Stockholm, with organisation number 559183-2760, and the site states that all data is stored within the EU under EU jurisdiction. The privacy notice names Google and HubSpot as website processors, which concerns marketing data, not the platform. There is no self-hosted option and no published price, because it sells through demos. Since discovery depends on the agent, printers, switches and other devices that cannot run it are outside the approach.
What Xensam does well
- Own agent for Windows, Linux and macOS
- License, cost and hardware modules
- Data stored in the EU, per the vendor
- SaaS application recognition without a browser extension on Windows and Linux
- Swedish company with registered organisation number
Where Xensam falls short
- No published prices
- Agent-based, so unmanaged devices are not covered
- No self-hosting
- Accuracy claims are the vendor's own
Standout feature. Xensam puts software cost and hardware lifecycle into one view, fed by a single agent that recognises web applications without a browser extension on Windows and Linux.
Düsseldorf, Germany
Open-source core, with paid editions on top
Demo on request
Best for: Teams that want a trusted CMDB in place before choosing a ticketing platform
i-doit is a configuration management database and IT documentation tool that puts the record of what exists ahead of the service desk. Objects, relations and dependency maps describe racks, networks, licences and contracts, and an API plus integrations into monitoring and ticketing connect the data to the rest of the stack. It has no ticketing of its own and does not reconcile software licences.
The tool comes from synetics GmbH in Düsseldorf, Germany. The open-source core is free to self-host, with paid editions adding support and enterprise modules, which for a CMDB, by definition a map of every system you run, is the strongest answer to the jurisdiction question. The interface is functional more than modern, and the usefulness of the data depends on the discipline of the people who maintain it.
What i-doit does well
- The core is open source and free to host yourself
- Maps dependencies across the whole estate
- Records racks, networks, licences and contracts in one place
- Plugs into monitoring and ticketing tools
- German vendor whose data can stay on your own servers
Where i-doit falls short
- No ticketing of its own, so it is not a service desk
- How good the data is depends on how well it is maintained
- The interface is functional rather than modern
- Enterprise modules and support need a paid edition
Standout feature. i-doit is the tool for teams that want the dependency map built and trusted before they pick a ticketing platform.
Soest, Germany
No fixed prices; quote on request
Demo on request
Best for: German public sector and mid-sized IT teams that want asset data inside their client management
Aagon ACMP is a client management suite built as four cumulative editions: Starter with inventory and Microsoft update management, Advanced with packaging and automation, Professional with third-party patching and Expert with automated bare-metal OS rollout. Asset Management, Security Management, License Management, Ticket Management and Intune Management are separate add-ons, and the vendor notes that Asset Management is licensed only for managed endpoints.
The imprint names Aagon GmbH, Lange Wende 33, 59494 Soest, register court Arnsberg, HRB 15997, and the vendor holds the BITMi Software Made in Germany seal for ACMP. There are no fixed prices, only quotes, and the pages checked do not state the hosting model or the supported operating systems. The license add-on is described only briefly, so ask for a live reconciliation against your own entitlements before treating it as a Flexera replacement.
What Aagon ACMP does well
- Inventory included from the Starter edition
- Cumulative edition structure
- Asset and license add-ons
- BITMi Software Made in Germany seal
- German entity with register entry
Where Aagon ACMP falls short
- No published prices
- Asset Management limited to managed endpoints
- Hosting model and platform support not stated on the pages checked
- License management described only briefly
Standout feature. Aagon ACMP includes inventory from the smallest edition, so a hardware and software list exists from the first day of a client management rollout.
Warrington, United Kingdom
Founded 2007
Pricing on request
Demo on request
Best for: Organisations that want ITAM, SAM and SaaS spend in one vendor's shared data model
Certero sells the CerteroX family, covering ITAM, SAM, SaaS management, cloud management and AI management, which the vendor says can be used standalone and share one data model, with a Command Centre reporting across all five. The vendor says its discovery engine uses ten methods, although the page does not list them, and the home page lists ISO 27001:2022, Cyber Essentials Plus and the FinOps Certified Platform designation.
Certero Limited has its address at Cedarwood One, Kelvin Close, Birchwood, Warrington, United Kingdom, was founded in 2007 and, according to its site, is privately owned and independent. As a UK company it falls under UK GDPR and the ICO and not the EU rules, and the pages checked state no hosting region. No prices are published, and the page also lists US and Asia-Pacific phone numbers, so ask where your tenant is operated and supported.
What Certero does well
- ITAM, SAM, SaaS, cloud and AI products in one line
- Shared data model across products
- Independent and privately owned since 2007, per its site
- ISO 27001:2022 and Cyber Essentials Plus listed
- Products usable standalone
Where Certero falls short
- No published prices
- Hosting region not stated on the pages checked
- Discovery methods not itemised
- UK entity, not EU, so UK GDPR applies
Standout feature. Certero is the only European vendor here whose product range, from ITAM through SAM to SaaS, cloud and AI cost, is structured like a global platform.
Échirolles, France
Founded 2010
iTop Community is free for up to 10 agents (self-hosted or SaaS); the Atelier edition (up to 50 agents) and the Forge edition (50+ agents) are priced on request
Demo on request
Best for: Small IT teams and public bodies that want a free CMDB and service catalog in one system
iTop covers incident, request, problem and change management with a service catalog and a CMDB built as one system, so a change request stays linked to the configuration item it touches. Combodo, the French company behind it, calls it 100% open and reversible, with the source on GitHub and no lock-in if a customer moves away, and the low-code customisation suits organisations with unusual processes.
Combodo is based in Échirolles near Grenoble and was registered in 2010. The Community edition is free for up to 10 agents with no time limit, self-hosted or as SaaS, while Atelier extends to 50 agents and Forge beyond, both priced on request. Public sector references include at least one German statistical office. The ecosystem is smaller than the one around GLPI, and a quote is needed once an organisation outgrows the free tier.
What iTop does well
- The Community edition is free for up to 10 agents
- Configuration database and service catalog run as one system
- Open source, installable yourself or used as SaaS
- Low-code customisation
- French vendor with references in the public sector
Where iTop falls short
- Prices above the Community tier are not published
- The ecosystem is smaller than GLPI's or the commercial platforms'
- The Atelier and Forge editions need a sales conversation to scope
Standout feature. iTop is the free, open-source platform where the CMDB and the change process are one system from the first day.
Granville, France
Free software; OCS Professional offer on request
Demo on request
Best for: Teams with admin time who want a free, self-hosted inventory
OCS Inventory collects hardware and software inventory from agents on computers and servers, and uses SNMP scans for printers and switches that cannot run an agent. It can also deploy packages and run scripts, supports plugins, and exposes a SOAP web service and APIs. Supported systems include Windows, Linux, BSD, Solaris, AIX, HP-UX, macOS and Android, which is unusual breadth for free software.
The project names FactorFX of Granville, France, as main contributor, publisher and the company that integrates and supports the software. The software is free under GPLv2 and runs on your servers, so inventory data never leaves your network.
The project is candid that the free product needs advanced system and network skills, and the OCS Professional offer has no published price. Version 3.0, a redesign on Python Django and Vue.js with a Dart agent, is a release candidate not meant for production.
What OCS Inventory does well
- Free under GPLv2
- Self-hosted, data stays on your servers
- Agents for a wide range of operating systems
- SNMP scans for printers and switches
- Package deployment built in
Where OCS Inventory falls short
- Version 3 is still a release candidate
- Needs administration skills
- No license reconciliation features
- Paid support has no published price
Standout feature. OCS Inventory reaches AIX, HP-UX and Solaris machines as well as the usual desktops, under a licence that costs nothing.
