Docusnap
Bavarian IT documentation platform that discovers assets without agents and publishes its prices
Quick Overview
| Company | Docusnap GmbH |
|---|---|
| Category | IT Asset Management Software |
| Headquarters | Kiefersfelden, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Data centre in the EU (cloud); self-hosted edition also offered |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | Yes, Docusnap On-Premises edition |
| Main Features | Agentless discovery, central CMDB, network diagrams, IT asset management, ISMS, CVE analysis, warranty matching, AI assistant, REST and MCP interfaces |
| Pricing | Pro EUR 199/month, Business EUR 699/month (both billed annually); Enterprise on request |
| Best For | Mid-sized IT teams that need documentation, inventory and audit evidence in one place |
| Replaces | Flexera (inventory side), manual network documentation |
Detailed Review
Docusnap365 starts from discovery: a locally installed gateway runs the scan modules and the results land in a central CMDB with network diagrams and vendor warranty matching. Every edition includes all scan modules and unlimited assets.
IT asset management is not in the entry tier. The price page puts ITAM, ISMS, audit and compliance (ISO 27001, NIS2, GDPR and others), permission analysis, CVE analysis and vulnerability management in the Business edition.
Published Pricing With Limits That Matter
Pro costs EUR 199 per month billed annually for 3 to 10 users and 5 to 15 GB of data (the page says about 4,000 Windows systems), with data refreshed every 24 hours. Business costs EUR 699 per month billed annually for 10 to 30 users, refreshed every 12 hours. Enterprise is priced on request.
Because users and data volume are the limits, the quoted capacity per tier is worth checking against your estate.
Hosting and Certification
The vendor states a data centre in the EU and ISO 27001 certification. A separate Docusnap On-Premises edition exists for the self-hosted case. The cloud scans arrive through the gateway, so no agent runs on the scanned machines.
Compliance Evidence
Docusnap leans toward documentation and audit evidence: ISMS, compliance frameworks, permission analysis and CVE analysis. That suits a team preparing for NIS2 or ISO 27001 more than one whose problem is purchase contracts and software license reconciliation.
Limitations to Consider
ITAM only starts in the Business edition at EUR 699 per month, and each tier caps users and data volume. Several features (rack documentation, the Customizing API, single sign-on) are marked 'coming soon' on the price page. It documents software and hardware but is not a license reconciliation product like Xensam or USU.
Who Should Use Docusnap
German-speaking and European mid-sized IT teams that need a documented CMDB with discovery and audit evidence, and want a price list they can budget from.
Pros and Cons
Pros
- Agentless discovery through a local gateway
- Prices published in euros
- EU data centre and ISO 27001 certification
- Self-hosted edition available
- Compliance modules for ISO 27001 and NIS2
Cons
- ITAM only in the Business tier
- User and data-volume caps per tier
- Some features marked coming soon
- Not a software license reconciliation tool
Alternatives to Docusnap
Other European it asset management software worth comparing before you decide:
GLPI
France · Open-source asset inventory and service desk in one product
Matrix42
Germany · Asset management joined to service and endpoint management
baramundi
Germany · Augsburg endpoint suite with inventory and license modules
Lansweeper
Belgium · Network discovery of IT, OT and IoT assets, with a free plan
See all European it asset management software or compare them directly against Flexera (inventory side) on our alternatives page.
Frequently Asked Questions
The price page lists Pro at EUR 199 per month and Business at EUR 699 per month, both billed annually. Enterprise is priced on request.
The vendor describes automatic, agentless discovery. A gateway installed locally runs the scan modules and sends results to Docusnap365.
The Business edition and above. The Pro edition covers the CMDB, diagrams and warranty matching.