Reflex Visitor
Dutch visitor registration with kiosks and an emergency app, ISO 27001 certified and hosted in Europe
Quick Overview
| Company | Reflex Online B.V. |
|---|---|
| Category | Visitor Management |
| Headquarters | Culemborg, Netherlands |
| EU Presence | EU (Netherlands) |
| Data Location | Hosted in Europe |
| Open Source | No |
| Compliance | ISO 27001 |
| Pricing | From €95/month including hardware, quoted after a demo |
| Free Option | Demo on request |
| Replaces | Envoy, The Receptionist, paper visitor logbooks |
Detailed Review
Reflex Visitor is the visitor registration product of Reflex Online B.V., a Dutch company in Culemborg registered under KvK number 27143635. The same company sells meeting room booking, desk booking and appointment software. Its visitor product centres on a check-in kiosk, a digital reception and an intercom kiosk for sites with little staffing, and it supplies both software and hardware.
It states ISO 27001 certification and hosting in Europe, and positions the system against the audit requirements of ISO, HACCP and BRC, with a BHV emergency app that generates a visitor list for the response team. Pricing is stated as from €95 a month including hardware, quoted after a demonstration. The site is in Dutch, and the company states hundreds of customers in the Benelux, so international coverage is thinner than at Vizito.
What Reflex Visitor does well
- Hardware included in the €95/month starting price
- ISO 27001 and European hosting stated
- Emergency app with visitor list
- Kiosk, digital reception and intercom options
Where Reflex Visitor falls short
- Dutch-language site and Benelux focus
- Full pricing only after a demo
- Entry price includes hardware, so not comparable to software-only plans
- Smaller international footprint
Standout feature. A starting price that includes the kiosk hardware, with ISO 27001 and an emergency app from a Dutch company.
Pros and Cons
Pros
- Hardware included in the €95/month starting price
- ISO 27001 and European hosting stated
- Emergency app with visitor list
- Kiosk, digital reception and intercom options
Cons
- Dutch-language site and Benelux focus
- Full pricing only after a demo
- Entry price includes hardware, so not comparable to software-only plans
- Smaller international footprint
Alternatives to Reflex Visitor
Frequently Asked Questions
What is Reflex Visitor?
Reflex Visitor is the visitor registration product of Reflex Online B.V., a Dutch company in Culemborg registered under KvK number 27143635. The same company sells meeting room booking, desk booking and appointment software. Its visitor product centres on a check-in kiosk, a digital reception and an intercom kiosk for sites with little staffing, and it supplies both software and hardware.
Where is Reflex Visitor based?
Reflex Visitor operates from Culemborg, Netherlands, which places it under EU (Netherlands). Compliance: ISO 27001.
What does Reflex Visitor cost?
From €95/month including hardware, quoted after a demo. Demo on request.
Who is Reflex Visitor best for?
Benelux organisations that want kiosks, hardware and ISO audit support. A starting price that includes the kiosk hardware, with ISO 27001 and an emergency app from a Dutch company.
What are the drawbacks of Reflex Visitor?
Dutch-language site and Benelux focus. Full pricing only after a demo. Entry price includes hardware, so not comparable to software-only plans. Smaller international footprint.
Is Reflex Visitor a good alternative to Envoy?
Reflex Visitor is built as a European alternative to Envoy: Dutch visitor registration with kiosks and an emergency app, ISO 27001 certified and hosted in Europe. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does Reflex Visitor compare to other Visitor Management tools?
Reflex Visitor is one of several European Visitor Management tools we cover. It is most often compared with Envoy, The Receptionist, paper visitor logbooks.