Placetel
Cologne cloud PBX with published plans from EUR 6.90 per user per month and a 30-day free trial
Quick Overview
| Company | Gamma Placetel GmbH |
|---|---|
| Category | Business Phone Systems |
| Headquarters | Cologne, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Cloud PBX, 150+ telephony functions, desktop, mobile and browser apps, German all-net flat rate on higher plans, app store with Teams, HubSpot, Salesforce and DATEV, AI assistants, call centre module |
| Pricing | Essentials from EUR 6.90, Business from EUR 9.90, Enterprise from EUR 14.90 per user per month (24-month term; 1-month term EUR 8.90, 11.90 and 16.90) |
| Best For | German small and mid-sized teams that want a low entry price |
| Replaces | 8x8, RingCentral, Dialpad |
Detailed Review
Placetel states that it is a service of Gamma Placetel GmbH in Cologne (Amtsgericht Duesseldorf, HRB 80257), supervised by the Bundesnetzagentur. The company is part of the UK group Gamma.
Three plans are listed, each with 150+ telephony functions, apps for desktop, mobile and browser, and calls from 1 cent per minute.
Plans and term
Essentials costs from EUR 6.90 per user per month on a 24-month term and EUR 8.90 on a 1-month term. Business adds the German all-net flat rate, an app store with integrations such as MS Teams, HubSpot, Salesforce and DATEV, and call summaries. Enterprise adds SSO via SAML, TAPI and cost centre reports.
The page does not say whether prices exclude VAT.
Extras
Placetel sells AI assistants for telephony, chat and WhatsApp, a call centre module, mobile plans and DSL. The pricing page also lists a Webex for Placetel option.
Trial
A 30-day trial without payment details is offered, with test credit and test numbers.
Limitations to Consider
The pages we checked do not state where Placetel hosts its data. Prices depend on the contract term, and the entry price needs 24 months. Some options are billed on top, for example TAPI at EUR 5.90 and the E-fax add-on at EUR 6.90 on the Essentials plan. The Webex option is a product of a US vendor. Check the Gamma group ownership if UK jurisdiction matters.
Who Should Use Placetel
German businesses of 2 or more users that want a published price list and a trial.
Pros and Cons
Pros
- Entry price from EUR 6.90 per user
- 30-day trial without payment details
- Integrations with Teams, DATEV and CRMs
- German all-net flat on higher plans
- Call charges from 1 cent per minute
Cons
- Hosting location not stated
- 24-month term for the lowest price
- Extras billed separately
- Minimum of 2 users
Alternatives to Placetel
Other European business phone systems worth comparing before you decide:
sipgate
Germany · Cloud phone system hosted in Germany with prices published per user
Voys
Netherlands · Dutch cloud telephony with published per-user prices and EU hosting
STARFACE
Germany · Karlsruhe PBX as cloud, appliance or self-hosted VM
NFON
Germany · Munich cloud PBX with Cloudya, hosted in Germany
See all European business phone systems or compare them directly against 8x8 on our alternatives page.
Frequently Asked Questions
Essentials starts at EUR 6.90 per user per month on a 24-month term, Business at EUR 9.90 and Enterprise at EUR 14.90. A 1-month term costs more.
Gamma Placetel GmbH in Cologne, registered at the Amtsgericht Duesseldorf under HRB 80257.
Yes, 30 days, without payment details.