Telavox
Malmo telephony provider with cloud PBX, softphone and an AI receptionist
Quick Overview
| Company | Telavox AB |
|---|---|
| Category | Business Phone Systems |
| Headquarters | Malmo, Sweden |
| Founded | Not stated |
| EU Presence | Yes - Sweden (EU) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Cloud PBX, softphone, admin portal, queues, IVR, call recording, transcribed calls, AI Assist, AI Receptionist, Teams app |
| Pricing | Fixed telephony on request; AI Receptionist from GBP 99 per month excl. VAT (UK site) |
| Best For | Nordic and UK businesses that want telephony and AI call handling from one operator |
| Replaces | 8x8, RingCentral, Dialpad |
Detailed Review
Telavox AB (registration number 556600-7786) has its registered address in Malmo. Its UK site says Telavox is a telephony operator in five countries and has about 500 employees.
The fixed telephony offer on the UK site is built around the Fixed Premium and Fixed Max plans, which are sold on request.
Telephony and PBX
The Fixed Premium plan includes a softphone, an admin portal, a PBX with queues and IVR, and apps for mobile, desktop and Teams. Fixed Max adds tickets and further features.
AI products
Telavox sells an AI Receptionist from GBP 99 per month excluding VAT, with per-minute charges above included minutes, and AI Assist for call transcription and summaries.
Platform change
The telavox.com global site now describes a telco-oriented platform, while country sites such as telavox.co.uk carry the business telephony offer.
Limitations to Consider
Main telephony pricing is not published. The company's global site is now aimed at telecom operators, so the buying path for a single business differs by country site. We found no hosting location on the pages checked.
Who Should Use Telavox
Nordic and UK businesses that want a quote-based cloud PBX with AI call handling.
Pros and Cons
Pros
- Operator in five countries
- AI receptionist with a listed price
- Teams app
- Admin portal
- Large user base
Cons
- Main telephony pricing on request
- Global site focus on telecom operators
- Hosting location not stated
- AI plans billed per minute
Alternatives to Telavox
Other European business phone systems worth comparing before you decide:
sipgate
Germany · Cloud phone system hosted in Germany with prices published per user
Voys
Netherlands · Dutch cloud telephony with published per-user prices and EU hosting
Placetel
Germany · Cologne cloud PBX from EUR 6.90 per user per month
STARFACE
Germany · Karlsruhe PBX as cloud, appliance or self-hosted VM
See all European business phone systems or compare them directly against 8x8 on our alternatives page.
Frequently Asked Questions
Fixed telephony is quoted on request. The AI Receptionist starts at GBP 99 per month excluding VAT on the UK site.
Telavox AB has its registered address in Malmo, Sweden.
The Fixed Premium plan lists an app for mobile, desktop and Teams.