European Alternatives to Telnyx
Looking for a European alternative to Telnyx? Telnyx LLC's standard terms are governed by Texas law and send disputes to binding arbitration in Austin, Texas, and the pay-as-you-go rates on its Elastic SIP page are quoted in US dollars.
The European suppliers below sell SIP trunks and numbers under contracts from the UK, Ireland, Germany, Switzerland, the Netherlands and Croatia, with channel plans, per-minute rates or sales-led quotes depending on the vendor.
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11 European Alternatives to Telnyx
Simwood
Bristol carrier that owns its voice network and exposes trunks through a portal and API
DIDWW
Dublin-contracted wholesale supplier of SIP trunks and numbers with published per-minute rates
easybell
Berlin provider with trunk plans from two to 1,000 channels and no minimum term
sipgate
Duesseldorf provider connecting Asterisk, 3CX or Starface systems to the German network
Gradwell
Bath-based trunk supplier with 3CX preferred status and Teams Direct Routing
peoplefone
Zurich-founded group selling trunks and landline numbers across seven national subsidiaries
Placetel
Cologne trunk offer from the Gamma group, with channels added or removed on demand
Gamma Telecom
UK network operator offering trunks over broadband, Ethernet or private circuits
Bird
Developer-first voice API with trunks locked down by IP allowlist and caller ID rules
Colt
London carrier selling enterprise trunks with Genesys, Webex and Teams interoperability
Infobip
Croatian communications platform whose trunks forward numbers from many countries to your PBX
Key takeaways
- Telnyx publishes US pay-as-you-go trunk rates, from $0.005 a minute outbound and $0.0032 inbound, in US dollars.
- The standard terms recorded for this page put Telnyx contracts under Texas law with arbitration in Austin.
- DIDWW is the closest European match on rate transparency, with US local termination from $0.004 a minute shown online by an Irish entity.
- Easybell, sipgate and Placetel sell channel-based plans, which trade Telnyx's per-row metering for a predictable monthly figure.
- Gamma Telecom, Colt and Infobip do not publish trunk prices, so a like-for-like cost comparison with Telnyx needs a quote.
Why people leave Telnyx
Telnyx LLC sells voice, numbers, SMS and a long list of developer primitives from one account, and its SIP trunking is the part that most telephony teams meet first. The pricing page is open about money: outbound calls in the United States start at $0.005 a minute, inbound at $0.0032, there is a $0 platform fee, and a sign-up needs only a card. For a developer who wants a trunk working by the afternoon, that is hard to argue with.
The reason a European buyer still looks elsewhere is the contract rather than the product. According to the standard terms recorded for this page, the agreement is governed by Texas law and disputes go to binding arbitration in Austin. Rates are quoted in US dollars. A trunk is the line through which every call of a company passes, so the company that signs it also holds the call records and the numbers your customers dial.
Telnyx's own site lists ISO, PCI, HIPAA, GDPR and SOC 2 Type II marks in its footer, and those matter to a compliance review. They do not change who the counterparty is. Buyers in the EU, the UK and Switzerland who want a carrier contract under their own courts, an invoice in euro or pounds and a local account manager are the ones who start comparing the suppliers below.
- The contract sits in Texas, the invoice in dollars Telnyx's standard terms send disputes to arbitration in Austin under Texas law, and the Elastic SIP page prices everything in US dollars. A finance team in Dublin or Cologne takes on currency exposure and a foreign venue for any billing dispute. The European suppliers on this page contract through entities in Bristol, Dublin, Berlin, Bath, Cologne, Newbury, London, Zurich, Amsterdam or Vodnjan, and several quote in euro or pounds.
- Self-service pricing assumes you buy like a developer The Telnyx rate card is built for card-on-file buyers: pay as you go, then a Growth tier with a $2,000 monthly minimum and an Enterprise tier with a $5,000 minimum. A twenty-seat office that wants a monthly channel plan, a German-language contract and a person on the phone is not the audience that page was written for. Easybell, Placetel and sipgate sell exactly that shape.
- Extras are metered one by one On the US rate card, call recording is $0.002 a minute, emergency calling costs $1.50 a month per number, and inbound channels are priced in tiers from $12 a month for the first ten. Each line is clear, but a bill is the sum of many rows. A carrier that sells a flat channel plan, such as easybell with two to 1,000 channels, trades some granularity for a bill you can predict.
- Support and escalation run through a US company Telnyx lists 24/7 support by chat or call on its Growth plan, behind a $2,000 monthly minimum. If your switchboard is the legal entry point of a regulated business, you may prefer a carrier regulated where you operate, reachable in your time zone and language. Placetel, for example, states that it is supervised by the Bundesnetzagentur, the German regulator, which is a different relationship from a US vendor's terms of service.
What you have to replace, not just match
A trunk looks like a commodity until you list what hangs on it.
Start with the numbers: every direct-dial number, toll-free number and fax line that points at your PBX has to be ported or re-issued, and the porting lead time depends on the country and the losing carrier. DIDWW states that porting numbers in is free of charge, sipgate and Colt list porting among their features. None of them can move a number faster than the old carrier releases it.
Next come the technical settings. Telnyx's trunks are authenticated and routed the way its portal and API configure them, and your PBX carries those credentials, codecs and caller-ID rules. Bird publishes TLS signalling on port 5061, IP allowlists and verified caller IDs, Simwood exposes ring timeouts and failover through a portal and API, and Gamma Telecom describes rerouting between two sites. Each of these has to be rebuilt in the new supplier's console and tested call by call.
Finally the code. Telnyx also sells a Voice API and TeXML, which it says runs TwiML applications unchanged. If your application drives calls through those interfaces, the trunk is the small part of the migration. sipgate.io offers webhooks and a Push API, Bird sells a voice API and Infobip sells a platform with an API, but none of them is documented as a drop-in for TeXML on the pages checked, so budget developer time for it.
The alternatives compared
| Position | Tool | Headquarters | Pricing | Jurisdiction |
|---|---|---|---|---|
| #1 | Simwood | Bristol, United Kingdom | No trunk prices on the hosted trunk page; a separate rates section exists | United Kingdom (adequacy decision, outside the EEA) |
| #2 | DIDWW | Dublin, Ireland | On 31 Oct 2026 the pricing page showed US local termination from $0.004 a minute, international from $0.0046, and US numbers from $1.20 a month (US dollars) | EU (Ireland) |
| #3 | easybell | Berlin, Germany | Trunk plans shown from €1.95 a month for two channels after a six-month free period; whether VAT is included was not stated in the text seen | EU (Germany) |
| #4 | sipgate | Düsseldorf, Germany | REST API free tier (S) with 100 free webhook calls then 4.9 cents each; M plan €4.95/month (2.9 cents/call); L plan €29.95/month (1.9 cents/call); XL custom; SMS at 9.9 cents net per 160-character message; requires an existing sipgate account | EU (Germany) |
| #5 | Gradwell | Bath, United Kingdom | Wave phone system per user and month: Wave 100 from GBP 7.90, Wave 1000 from GBP 11.10, Wave 3000 from GBP 15.90 | United Kingdom (adequacy decision, outside the EEA) |
| #6 | peoplefone | Zurich, Switzerland | Not seen on the pages checked | Switzerland (outside the EU) |
| #7 | Placetel | Cologne, Germany | Cloud PBX per user and month on a 24-month term: Essentials from EUR 6.90, Business from EUR 9.90, Enterprise from EUR 14.90 (EUR 8.90, 11.90 and 16.90 on a one-month term) | EU (Germany) |
| #8 | Gamma Telecom | Newbury, United Kingdom | Quote through sales or a partner | United Kingdom (adequacy decision, outside the EEA) |
| #9 | Bird | Amsterdam, Netherlands | Free 1,000 emails a month / Startup from $15 a month (50,000-100,000) at $0.30 per 1,000 / Growth from $80 a month up to 2.5M / Enterprise above that; dedicated IP $24.95 a month | EU (Netherlands) for customers outside the United States |
| #10 | Colt | London, United Kingdom | Contact form and datasheets, no prices shown | United Kingdom (adequacy decision, outside the EEA) |
| #11 | Infobip | Vodnjan, Croatia | Custom pricing | EU (Croatia) |
How each alternative compares to Telnyx
Best for: Developers and PBX owners who want Telnyx-style control from a British carrier
Simwood is the European supplier that reads most like Telnyx in how trunks are managed. Its hosted SIP trunks come with ring timeouts, time-of-day routing, failover and forwarding, all adjustable through a portal or an API, and the company says it owns and operates the network behind them. Against Telnyx, the argument shifts from a developer platform to a carrier that also sells a hosted PBX.
The caveats are practical. The hosted trunk page shows no prices, channel limits or codec list, so a quote is the first step, and the page footer lists a Tennessee address and a Tbilisi office next to the Bristol company. Confirm in the order form that Simwood eSMS Limited is the contracting party, and ask where call data is held.
What Simwood does better than Telnyx
- Contracting company registered in England, with Bristol as base
- Carrier states it owns and operates its network
- Hosted PBX from the same supplier if you later leave the on-premise PBX
- ISO 27001 and ISO 9001 marks shown on its site
Where Simwood is a step down from Telnyx
- No trunk prices on the hosted trunk page
- Group footer lists a US address and a Georgian office
- Data location not stated on the pages checked
Standout against Telnyx. Simwood is the one supplier here that combines API-controlled trunks with a carrier-owned network and a UK contract.
Best for: Platforms, resellers and technical buyers who want rate cards by country and many number types
DIDWW is the supplier that answers Telnyx's open price list most directly. Its pricing page lets a visitor choose a destination, and on the day of checking US local termination started at $0.004 a minute and international at $0.0046, against Telnyx's $0.005 outbound for US local calls. Terms and privacy notice name DIDWW Ireland Limited in Dublin, which moves the contract to an EU member state.
It shares one weakness with the American incumbent: prices are in US dollars. The privacy notice also names the USA, Singapore and Germany among processing locations, and the terms exclude emergency calls unless agreed in writing. For a buyer who wants Telnyx's transparency with a different counterparty, those two lines are the ones to negotiate.
What DIDWW does better than Telnyx
- Irish contracting entity named in the terms
- Free number porting stated on the site
- Wide range of number types, including toll-free and shared cost
- Rate shown per destination, with a downloadable price list
Where DIDWW is a step down from Telnyx
- Prices in US dollars, like Telnyx
- Data may be processed in the USA and Singapore
- Emergency calls excluded unless agreed in writing
Standout against Telnyx. DIDWW publishes per-country trunk rates the way Telnyx does while contracting through an Irish company.
easybell
A German channel-plan trunk for offices that prefer a fixed monthly line fee
Best for: German-speaking offices that want trunk plans with no minimum term and a basic PBX
Easybell is a Berlin provider whose trunk plans run from two to 1,000 channels with no minimum term, and the site shows plans from €1.95 a month for two channels after a six-month free period. That is a different billing idea from Telnyx, where inbound channels are tiered from $12 a month and minutes are metered on top. A fixed channel count suits an office that knows how many simultaneous calls it needs.
The company is easybell GmbH, registered in Berlin, and it has been part of the Belgian group Dstny since October 2022, so the ownership chain ends outside Germany but inside the EU. Easybell also sells a Teams connector. Whether the trunk plan prices include VAT was not stated in the text seen, so read the order form.
What easybell does better than Telnyx
- Channel plans with no minimum term
- Basic cloud PBX included with the plans
- German company and German-language support
- Teams connector sold by the same company
Where easybell is a step down from Telnyx
- No developer-style API or per-destination rate card on the pages checked
- Owned by Dstny in Belgium
- VAT treatment of trunk prices not stated
Standout against Telnyx. Easybell is the only supplier here whose trunk plans start at two channels with no minimum term.
Best for: German companies running Asterisk, 3CX or Starface that also want call webhooks
Sipgate presents its trunking as a bridge between a customer's own PBX and the German network. The trunking page lists per-minute billing, a flexible channel count, a Teams integration, and compatibility with Asterisk, 3CX and Starface systems. Against Telnyx, that is a smaller geographic ambition and a closer fit for the German market, with number porting listed among the features.
For developers, the sipgate.io add-on offers a REST API, webhooks and a Push API for live call events, with a free tier of 100 webhook calls and SMS at 9.9 cents per 160-character message. It requires an existing sipgate telephony account, so it is not a greenfield replacement for Telnyx's sign-up-and-build model, and it has no WhatsApp or RCS.
What sipgate does better than Telnyx
- Fully published per-call and per-SMS prices for the API add-on
- German company, processing under German data protection law
- Direct support for common PBX systems
- Euro prices
Where sipgate is a step down from Telnyx
- API requires an existing sipgate account
- Voice and SMS only, with no wider platform
- Numbers and coverage focused on Germany
Standout against Telnyx. Sipgate is the only supplier here that prices every API call and SMS individually and in euro.
Best for: UK businesses on 3CX that want trunks, Teams routing and a phone system from one supplier
Gradwell Communications Limited, registered in England with a Bath office, says it has delivered cloud technology since 1998 and states that it is the largest 3CX partner in EMEA. Its trunk card lists 3CX preferred status and Teams Direct Routing. For an organisation whose PBX is 3CX, that specific pairing is more relevant than Telnyx's general-purpose rate card.
The company's published prices are for its Wave phone system, from GBP 7.90 per user a month with 100 minutes, so a trunk-only buyer should ask for a quote. Gradwell is a UK company, which is outside the EU, and some of its processors sit outside the UK and EEA according to the checked policy, so the data question needs a written answer.
What Gradwell does better than Telnyx
- 3CX preferred supplier status
- Teams Direct Routing offered
- Published per-user prices for the phone system
- Operating since 1998
Where Gradwell is a step down from Telnyx
- UK jurisdiction, not EU
- Some processors outside the UK and EEA
- Hosting location not stated
Standout against Telnyx. Gradwell is the supplier here that pairs a 3CX partner claim with Teams Direct Routing.
peoplefone
A Swiss-founded group with national subsidiaries and numbers in over 60 countries
Best for: Companies in Central Europe that buy through installers and want local subsidiaries
Peoplefone was founded in Zurich and is described as founder-owned. It sells SIP trunks, a virtual PBX and landline numbers in more than 60 countries, and the group operates through seven national subsidiaries. Compared with Telnyx, where the buyer deals with one company, the buyer here deals with the subsidiary of their own country, which can mean a local contract and local-language contact.
It also works through an installer partner network, so many customers are served by the integrator who set up their PBX. That suits a company with an IT service partner and less so a developer who wants to sign up alone. Switzerland sits outside the EU, which is worth stating in a vendor assessment, and prices were not seen on the pages checked.
What peoplefone does better than Telnyx
- Contract with a national subsidiary rather than a foreign parent
- Numbers in more than 60 countries
- Installer partners for on-site set-up
- Founder-owned group
Where peoplefone is a step down from Telnyx
- Swiss base, outside the EU
- Prices not seen on the pages checked
- Built around partners rather than self-service developers
Standout against Telnyx. Peoplefone is the supplier here that sells through seven national subsidiaries and an installer network.
Best for: German offices that want to add or remove channels online and may upgrade to a cloud PBX
Placetel is a service of Gamma Placetel GmbH in Cologne, supervised by the Bundesnetzagentur, and the trunk offer lets a customer add or remove channels on demand through an online order portal. Telnyx offers elasticity through usage; Placetel offers it through a channel count that you change yourself, and then bills a fixed amount for it.
The company belongs to the UK Gamma group, which also owns Gamma Telecom, so UK ownership sits behind the German entity. Its cloud PBX plans start at €6.90 per user a month on a 24-month term, with a 30-day trial, and the pages checked do not say where it hosts data. The trunk is also an entry point to that PBX upsell.
What Placetel does better than Telnyx
- German regulated entity in Cologne
- Channels adjusted online without a sales call
- Euro prices published for the cloud PBX
- Integrations with Teams, DATEV and CRM systems on its PBX
Where Placetel is a step down from Telnyx
- Owned by the UK Gamma group
- Hosting location not stated
- Lowest PBX price needs a 24-month term
Standout against Telnyx. Placetel lets a customer change the number of trunk channels online while contracting with a German company.
Best for: UK organisations with an on-premise PBX, several sites and Teams or Genesys needs
Gamma Telecom Limited, incorporated in England and Wales with its principal place of business in Newbury, sells SIP Trunks as an ISDN replacement. A site can connect over broadband, Ethernet or a private access circuit, and the page claims 99.99% availability. Telnyx is internet-first; Gamma lets the buyer choose a dedicated circuit for the traffic.
It lists Direct Routing for Microsoft Teams, a Genesys BYOC Cloud option and managed colocation, and it says that it serves one in three UK businesses with cloud voice. Those figures are the vendor's own. Prices are not published, purchase runs through sales or a partner, and the focus is the United Kingdom rather than a global footprint.
What Gamma Telecom does better than Telnyx
- Private access circuit as a connection option
- Direct Routing for Teams and Genesys BYOC Cloud
- Managed colocation for the PBX
- Regulated UK operator with its own network
Where Gamma Telecom is a step down from Telnyx
- No published prices
- Purchase through sales or partners
- UK-centred coverage, and UK jurisdiction is outside the EU
Standout against Telnyx. Gamma Telecom is the only supplier here that offers trunks over a private access circuit as a standard option.
Bird
A Dutch developer-first voice API with locked-down trunk settings
Best for: Developers who want an API-first European company and strict trunk access controls
Bird is the supplier on this page whose SIP trunking page reads closest to a Telnyx developer page. It lists TLS signalling on port 5061, IP allowlists, country-level dialling limits and verified caller IDs, which are controls that limit who can use a trunk and where it can call. For a team that already builds on APIs, the setup model will feel familiar.
Bird's terms for its email product name Bird B.V. in Amsterdam for customers outside the US, and Bird.com Inc. for US email customers, so the entity for voice must be confirmed in the order form. Hosting location and trunk pricing were not seen on the pages checked, and prices for its other products are in dollars.
What Bird does better than Telnyx
- Dutch entity named for customers outside the US in its terms
- Strong default controls: IP allowlist, dialling limits, verified caller IDs
- TLS signalling documented
Where Bird is a step down from Telnyx
- US entity exists for US customers, so it is not Europe-only
- Trunk prices and hosting location not seen
- Less hand-holding for office phone systems
Standout against Telnyx. Bird is the supplier here that documents country-level dialling limits as a built-in fraud control.
Best for: Multinationals consolidating voice suppliers with contact-centre platforms in use
Colt's website terms name Colt Technology Services Group Limited, registered in England and based in London. The SIP Trunking page is written for large organisations and names Genesys Cloud, Cisco Webex, Talkdesk, Twilio Flex, Avaya Experience Platform and NICE CXone as interoperable contact-centre systems. Where Telnyx sells to whoever signs up, Colt sells to a procurement department.
The company says it carries seven billion minutes a year for more than 3,500 customers in 29 countries, all self-reported. It describes SRTP and TLS, geo-redundant failover and a 99.999% uptime figure. No prices are shown, and which Colt entity signs the contract in each country was not verified, only the UK parent in the terms.
What Colt does better than Telnyx
- Tested interoperability list with named contact-centre platforms
- SRTP and TLS voice security
- Number porting and local numbering across countries
- Disaster recovery option
Where Colt is a step down from Telnyx
- No published prices
- Enterprise sales process, slow for a small office
- Contracting entity per country not verified
Standout against Telnyx. Colt is the supplier here that lists named contact-centre platforms it has tested its trunks against.
Best for: Enterprises that already buy SMS or WhatsApp from Infobip and want voice on the same contract
Infobip, based in Vodnjan, Croatia and founded in 2006, is the only EU-headquartered supplier on this page that is a messaging platform first. Its voice trunks forward numbers from many countries to a customer PBX, and the same account can reach more than 30 channels, which the vendor claims are backed by over 800 direct operator connections.
Pricing is custom and quoted after a conversation. The company says it serves over 10,000 enterprises in more than 190 countries, a self-reported figure. For a buyer who only wants a SIP trunk for an office PBX, the platform around it adds scope that the other suppliers on this page do not require.
What Infobip does better than Telnyx
- EU-headquartered company in Croatia
- Voice sits next to SMS, WhatsApp and RCS in one account
- Numbers in many countries forwarded to your PBX
Where Infobip is a step down from Telnyx
- Custom pricing, with no public rate card
- Platform scope is larger than a trunk-only buyer needs
Standout against Telnyx. Infobip is the supplier here that puts SIP trunks inside a messaging platform with more than 30 channels.
What actually breaks when you switch
The slow part of leaving Telnyx is rarely the trunk itself. Number ports take as long as the losing carrier allows, so start them first and keep both accounts live during the overlap. Check the Telnyx terms for notice periods and any commitment: pay-as-you-go accounts carry none, but Growth and Enterprise buyers have a monthly minimum of $2,000 or $5,000 on the rate card. Export call records before closing the account, because the new supplier cannot recreate historical billing data.
On the technical side, expect to change credentials, IP allowlists, codecs and caller-ID rules on the PBX, and to retest outbound dialling restrictions, fax settings and emergency calling. Telnyx charges $1.50 a month per number for emergency calling, while DIDWW's terms exclude emergency calls unless agreed in writing, so the arrangement differs by supplier. Staff retraining is minimal for a trunk but real for a hosted PBX, and applications that use Telnyx's Voice API need code changes.
Can I keep my phone numbers when I leave Telnyx?
In most cases yes, because numbers belong to the regulatory framework of their country and not to a carrier, but the process is the same one you used to bring them in. The new supplier submits a port request, the old one releases the number, and a cutover date is agreed. Ask each candidate for the lead time on your specific numbers before you give notice, and keep the Telnyx account open until the port completes.
Among the European suppliers, DIDWW states that numbers ported in are free of charge, sipgate lists number porting under its trunking features, and Colt offers porting through its SIP on Demand feature. Numbers that Telnyx itself issued in countries where the new supplier has no presence may not move at all, so list those first.
Is a European carrier automatically exempt from US law?
No, and the pages checked for this comparison are careful on the point. A contract with an Irish, German or British entity places the dispute and the regulator in Europe, which is what most compliance questionnaires ask for. It does not guarantee that every system behind the service sits in Europe. DIDWW's privacy notice names the USA and Singapore among processing locations, and Simwood's footer lists a Tennessee address next to its Bristol company.
The practical step is to read the order form for the named contracting entity, ask where call detail records are stored, and ask which sub-processors can see them. A supplier that answers in writing is more useful than one that only publishes a European address.
Which one to pick
For a developer team that wants API control and a published rate card, DIDWW and Simwood are the two to test first, one under an Irish contract with open per-minute rates, the other a British carrier with a portal and API over its own network. Bird belongs on that shortlist if strict trunk access controls and a Dutch entity matter more than a published price, and Infobip if messaging channels share the account.
For an office with a PBX, easybell, sipgate and Placetel offer German contracts and channel-based plans, Gradwell fits 3CX and Teams users in the UK, and peoplefone suits companies that buy through an installer. Gamma Telecom and Colt are for organisations that want a sales-led enterprise contract, with private circuits or multi-country coverage. Keep Telnyx for any application that depends on its Voice API until the code is migrated.
Frequently Asked Questions
It depends on the criterion. Simwood is the closest in spirit for API-controlled trunks on a carrier-owned network, and DIDWW is the closest for openly published per-minute rates. Easybell, sipgate and Placetel suit German-speaking offices that want channel plans and local support. Gamma Telecom and Colt suit organisations buying through a sales process, and Infobip suits teams that also need messaging.
DIDWW shows US local termination from $0.004 a minute and international from $0.0046 on its pricing page, and sipgate publishes full per-call prices for its API add-on. Easybell shows plans from two channels, Placetel and Gradwell publish per-user phone system prices. Simwood, Gamma Telecom, Colt and Infobip route trunk pricing through a quote, and Bird's prices were not seen.
Usually, since SIP is a standard. Sipgate lists Asterisk, 3CX and Starface as systems it connects, Gradwell holds 3CX preferred status, and Colt lists Genesys Cloud, Webex, Talkdesk and others as tested. Expect to change the registration or IP settings, codecs and caller-ID rules on your PBX, and test inbound and outbound calls before moving the numbers.
Several suppliers do. Gradwell and Gamma Telecom describe Direct Routing for Teams, sipgate offers a Teams integration, easybell sells a Teams connector, peoplefone lists a Teams product and Colt names Teams among compatible platforms. Direct Routing needs a session border controller or a hosted equivalent, so ask who operates it and who answers when a call fails.
Only if the contract is the problem. If your issue is a Texas arbitration clause, dollar invoices or the lack of a regulated European counterparty, switching solves it. If your applications depend on Telnyx's Voice API or TeXML, the migration is a software project, and staying with Telnyx for that part while moving the office trunk is a legitimate split.
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