sipgate
Cloud phone system from Duesseldorf, hosted in Germany, with per-user prices published on the website
Quick Overview
| Company | sipgate GmbH |
|---|---|
| Category | Business Phone Systems |
| Headquarters | Duesseldorf, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Germany (stated as hosted in Germany) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Cloud PBX, visual call routing, channels, CRM integrations, integrated mobile with SIM and eSIM, AI Assist, MS Teams integration, SSO with SAML 2.0, SIP trunking |
| Pricing | business S EUR 12.95, business L EUR 17.95, business XL EUR 22.95 per user per month (minimum 2 users); extra connections EUR 4.95 |
| Best For | German-speaking small and mid-sized teams that want a price list |
| Replaces | 8x8, RingCentral, Dialpad |
Detailed Review
sipgate describes its cloud phone system as a complete business phone system without hardware, managed online and hosted in Germany. The company is sipgate GmbH, registered at the Amtsgericht Duesseldorf (HRB 39841).
Three business plans are published with a per-user price and a 30-day trial. Each user gets two connections, and extra connections cost EUR 4.95 each.
Pricing and plans
business S costs EUR 12.95 per user per month, business L EUR 17.95 and business XL EUR 22.95, with a minimum of two users. The pricing page says the plans can be cancelled monthly and that numbers can be ported in without charge.
Call charges are listed separately; the pricing page shows, for example, German landline calls as included and calls to German mobile networks as a separate rate.
Features
The vendor lists up to 150 functions, among them visual routing for call flows, channels for team collaboration, CRM integrations and an integrated mobile offer with SIM and eSIM. Higher plans add items such as IVR, busy lamp field and Conversation Intelligence, and SSO with SAML 2.0.
sipgate also sells SIP trunking and states compatibility with systems such as Asterisk, 3CX and STARFACE.
Where it fits
sipgate is aimed at teams that want to start without hardware and without a sales call. The website and the legal pages are in German, which matters for non-German-speaking teams.
Limitations to Consider
sipgate is operated from Germany and its website, imprint and pricing pages are in German, so it suits German-speaking teams best. It has no self-hosted edition. Call charges are billed on top of the per-user price, and we found no statement of a Teams-native calling model on the pages checked. Teams that need a partner-installed system with hardware may prefer STARFACE.
Who Should Use sipgate
German small and mid-sized businesses that want a cloud phone system with a published price list and German hosting.
Pros and Cons
Pros
- Prices published for three plans
- Stated hosting in Germany
- Monthly cancellation and free number porting stated
- 30-day trial
- SIM and eSIM mobile offer
Cons
- Website mostly in German
- No self-hosted edition
- Call charges billed separately
- Minimum of two users
Alternatives to sipgate
Other European business phone systems worth comparing before you decide:
Voys
Netherlands · Dutch cloud telephony with published per-user prices and EU hosting
Placetel
Germany · Cologne cloud PBX from EUR 6.90 per user per month
STARFACE
Germany · Karlsruhe PBX as cloud, appliance or self-hosted VM
NFON
Germany · Munich cloud PBX with Cloudya, hosted in Germany
See all European business phone systems or compare them directly against 8x8 on our alternatives page.
Frequently Asked Questions
business S costs EUR 12.95, business L EUR 17.95 and business XL EUR 22.95 per user per month, with a minimum of two users.
sipgate states that its cloud phone system is hosted in Germany.
The pricing page says numbers can be ported in free of charge.