Wildix
Tallinn-registered unified communications platform with cloud, on-premise or hybrid PBX, sold through partners
Quick Overview
| Company | Wildix OU (holding company) |
|---|---|
| Category | Business Phone Systems |
| Headquarters | Tallinn, Estonia |
| Founded | Not stated |
| EU Presence | Yes - Estonia (EU) |
| Data Location | Cloud PBX runs on AWS; region not stated on the page checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | Yes - private cloud on your own virtualised infrastructure |
| Main Features | Cloud, on-premise or hybrid PBX, single-tenant cloud instance, built-in contact centre, video meetings, mobile apps, AI features, SOC 2 compliance, desk phones and DECT |
| Pricing | Not published; sold through partners |
| Best For | Mid-sized organisations that want a partner-installed system with deployment choice |
| Replaces | 8x8, RingCentral, Dialpad |
Detailed Review
Wildix lists Wildix OU as its holding company in Tallinn, with local entities including Wildix srl in Italy, Wildix UK Limited and Wildix (Switzerland) AG. It also lists Wildix Inc. in Ohio, USA.
Customers buy mainly through partners, and the site has no public price list.
Deployment
Wildix states that each cloud customer gets a dedicated single-tenant PBX instance running on AWS. Customers can also deploy on their own VMware or Hyper-V infrastructure or combine a cloud PBX with an on-premise PBX for failover.
Compliance
The cloud page lists SOC 2 Type I and Type II compliance and an AWS Foundational Technical Review.
Contact centre
A contact centre is built into the cloud PBX, aimed at SMBs and the lower mid-market.
Limitations to Consider
The cloud PBX runs on AWS, a US provider's infrastructure, and the region is not stated on the page we checked. Wildix also has a US subsidiary, so check which entity signs your contract. No prices are published.
Who Should Use Wildix
Mid-sized organisations that want a partner-installed system with a choice of deployment.
Pros and Cons
Pros
- Cloud, on-premise or hybrid
- Single-tenant cloud instance
- Built-in contact centre
- Self-hosting on VMware or Hyper-V
- SOC 2 compliance
Cons
- Cloud runs on AWS
- Prices not published
- US subsidiary exists
- Partner-led sales
Alternatives to Wildix
Other European business phone systems worth comparing before you decide:
sipgate
Germany · Cloud phone system hosted in Germany with prices published per user
Voys
Netherlands · Dutch cloud telephony with published per-user prices and EU hosting
Placetel
Germany · Cologne cloud PBX from EUR 6.90 per user per month
STARFACE
Germany · Karlsruhe PBX as cloud, appliance or self-hosted VM
See all European business phone systems or compare them directly against 8x8 on our alternatives page.
Frequently Asked Questions
Wildix states that the cloud PBX runs on AWS in a dedicated single-tenant instance; the region was not stated on the page we checked.
Yes, in a private cloud on your own virtualised infrastructure such as VMware or Hyper-V.
No, it is sold through partners.