UXtweak
Slovak UX research suite whose session recording tool adds click, scroll and movement heatmaps and more than 40 replay filters
Quick Overview
| Company | UXtweak j.s.a. |
|---|---|
| Category | Heatmap and Session Replay Software |
| Headquarters | Bratislava, Slovakia |
| Founded | Not stated |
| EU Presence | Yes - Slovakia (EU) |
| Data Location | AWS eu-west-1 (Ireland), per the privacy policy |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Session recording, click maps, scroll maps and movement maps, 40+ session filters, SPA support, bot detection, privacy masking, card sorting, tree testing, surveys, moderated interviews |
| Pricing | Free plan listed; paid plan prices load client-side, see website |
| Best For | UX researchers who want live-site recordings and heatmaps beside usability tests |
| Replaces | FullStory, Hotjar |
Detailed Review
UXtweak sells a research toolkit, and session recording is one of its study types. A JavaScript snippet, installed directly or through Google Tag Manager, captures page views, clicks, mouse movement, scrolls and dynamic changes, and playback re-creates the site, including the DOM, rather than playing a video.
The contact page gives UXtweak j.s.a., Cajakova 18, Bratislava, Slovakia (European Union) as the office. The privacy policy states that data is stored in AWS eu-west-1 in Ireland.
Recording and Heatmaps
The session recording page describes more than 40 filters (clicked elements, typed input, visited URLs), speed controls with skipping of inactive parts, support for single-page applications and automatic bot detection.
Heatmaps come as click maps, scroll maps and movement maps, rendered on demand for any page and segmentable by device and viewport.
Privacy Controls
You can omit specific elements or whole subdomains from recording, mask on-screen text and limit recording by visitor location, device or sampling rate. The site states the tool is GDPR and CCPA compliant and stores data in AWS cloud.
The privacy policy lists AWS EMEA SARL in Luxembourg among its service providers and also names US-based providers (Tawk.to, Mailgun, Zoom).
The Research Suite Around It
Besides recording, UXtweak offers card sorting, tree testing, first-click and five-second tests, surveys, website and prototype testing, moderated interviews and participant recruitment.
That breadth suits a research team, while a marketer wanting only heatmaps will find more than needed.
Limitations to Consider
Session recording is one module of a research suite, and the pricing page checked loaded its plan prices client-side, so paid prices could not be verified. Per-plan caps on recorded sessions were not visible. The full terms of service are a PDF that could not be read here, so the contracting entity is taken from the contact page. Storage runs on AWS, and the privacy policy names several US-based providers among its service providers.
Who Should Use UXtweak
UX and research teams that want live-site recordings and heatmaps in the same account as usability studies, with data stored in Ireland.
Pros and Cons
Pros
- Click, scroll and movement heatmaps
- 40+ replay filters
- Recording plus card sort, tree test and interviews
- Data stored in AWS Ireland
- Slovak office in Bratislava
Cons
- Paid prices not visible server-side
- Recording is one module of many
- Terms published as a PDF
- AWS-hosted
Alternatives to UXtweak
Other European heatmap and session replay software worth comparing before you decide:
Mouseflow
Denmark · Danish session replay and heatmaps with friction detection
Contentsquare
France · Paris experience analytics that now includes Hotjar
TWIPLA
Germany · Cookieless analytics with heatmaps and session recordings
OpenReplay
France · Open-source session replay you can run on your own servers
See all European heatmap and session replay software or compare them directly against FullStory on our alternatives page.
Frequently Asked Questions
Yes. Its session recording tool includes website heatmaps in three types (click, scroll and movement), which can be segmented by device and viewport.
The privacy policy says all data collected is stored in AWS infrastructure in Ireland, data center eu-west-1.
No. It is mainly a UX research platform with card sorting, tree testing, surveys, interviews and usability tests, and session recording is one of those tools.