PracticePal
Canterbury practice software at £25 a month with modules at £3, hosted in London
Quick Overview
| Company | Astute Data Systems Limited |
|---|---|
| Category | Physiotherapy Practice Software |
| Headquarters | Canterbury, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | London server farms of Rackspace UK Ltd, per the privacy policy |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Appointment diary, clinic notes with annotated charts, online booking, practice income and invoicing, expenditure, recall, marketing mail-outs, intake forms, reports |
| Pricing | Core system £25 a month; modules £3 a month each (clinic notes, marketing, practice income, online booking, expenditure, recall); extra accounts £5 full-time diary, £2.50 part-time diary, £1 administrative; VAT extra; 1-month free trial |
| Best For | Small UK clinics that want to pick modules and pay a low monthly amount |
| Replaces | Jane App |
Detailed Review
Astute Data Systems Limited, of St Andrews House, Canterbury, Kent, owns PracticePal and is registered under company number 3168444. The privacy policy describes the company as a UK software developer and says users are the data controllers.
PracticePal lists physiotherapy among its services beside podiatry, osteopathy, chiropractic and aesthetics. The site says the product dates from 2006.
How PracticePal's module pricing works
The core system costs £25 a month and includes patient details, diary scheduling, a report generator and text or email reminders. Each added module, such as Clinic Notes, Online Booking or Practice Income, is £3 a month.
Additional accounts range from £5 a month for a full-time diary to £1 for an administrative login.
Where PracticePal hosts data
PracticePal's privacy policy says SaaS data is hosted by Rackspace UK Ltd in secure London server farms. Connections use 256-bit SSL.
The policy casts Astute Data Systems as data processor and the clinic as controller.
PracticePal in a Jane App comparison
Jane App bundles notes, billing and booking in plan tiers from CAD $59 a month. PracticePal separates them into paid modules, so a clinic pays only for what it uses.
The pages we read do not mention telehealth, insurance billing or an exercise library.
Limitations to Consider
Clinical notes, online booking and invoicing are separate paid modules, so a full set costs more than the headline £25. The pages we read list no telehealth, insurance billing or exercise tools. The hosting company, Rackspace UK Ltd, is the UK arm of an international hosting group. For built-in video see Medesk.
Who Should Use PracticePal
Small UK clinics that want to assemble a system module by module and keep the monthly bill low.
Pros and Cons
Pros
- Core price £25 a month
- Modules at £3 each
- London hosting stated
- Company number and address published
- 1-month free trial
Cons
- Notes, booking and invoicing cost extra
- No telehealth or exercise library listed
- Sign-up works through downloaded forms
- Pricing excludes 20% UK VAT
Alternatives to PracticePal
Other European physiotherapy practice software worth comparing before you decide:
See all European physiotherapy practice software or compare them directly against Jane App on our alternatives page.
Frequently Asked Questions
Yes. Astute Data Systems Limited is a UK company and PracticePal covers diary, notes, booking and invoicing as modules.
The core system is £25 a month and each module is £3 a month. VAT is added at 20% for UK customers.
The privacy policy says data is hosted by Rackspace UK Ltd in London server farms.