Pabau
UK-hosted clinic software from Hambrand Technology for many specialties including physiotherapy
Quick Overview
| Company | Hambrand Technology Limited |
|---|---|
| Category | Physiotherapy Practice Software |
| Headquarters | Bedford, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | UK customers: data and backups in London data centres, not transferred outside the UK; other regions use regional data centres |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Scheduling and online booking, patient portal and digital records, forms and photos, payments and POS, packages and memberships, marketing automation, inventory, reporting, Pabau Scribe |
| Pricing | Plans by number of users (Solo 1, Team 2-3, Medium 4-5, Group 6-15, Enterprise 16+), unlimited patients; prices not shown, book a demo; Pabau Pay card fees about 2.9% to 3.1% plus £0.20 |
| Best For | Multi-practitioner clinics that want one system across physiotherapy, wellness and aesthetics services |
| Replaces | Jane App |
Detailed Review
Pabau's terms and privacy policy name Hambrand Technology Limited, trading as Pabau, with a contact address at 27 St Cuthbert's, Bedford, United Kingdom. The terms are governed by the laws of the United Kingdom.
Pabau works across GP and primary care, aesthetics, med spas, mental health, physiotherapy and wellness. Physiotherapy is one of the practice types on its homepage menu.
Pabau hosting for UK clinics
Pabau's privacy policy says UK customers' personal and patient data is stored and processed exclusively within the UK, with databases and backups in London data centres. Subprocessors include DigitalOcean and Amazon Web Services, restricted to London for UK customers.
For customers outside the UK, data is hosted in regional data centres.
Pabau plans and payments
Pabau sells plans by user count from Solo (1 user) to Enterprise (16+), every plan with unlimited patients. The pricing page does not show prices and asks for a demo.
Pabau Pay and Stripe card fees are given in the terms as approximately 2.9% to 3.1% plus £0.20 per card-not-present transaction.
Pabau for a physiotherapy clinic
Every Pabau plan lists scheduling, online booking, patient portal, forms, payments, packages and memberships, marketing tools and reporting. Add-ons such as Care Plus and Engage Plus extend clinical workflows and call handling.
Pabau is broader than physiotherapy, so exercise prescription is not a headline feature in the pages we read.
Limitations to Consider
Pabau does not publish prices on the pages we read, so a clinic must book a demo for a quote. The product targets many specialties and its aesthetics roots show in marketing and inventory tools. Terms mention a prepaid commitment option with discounts for 12-month or longer terms. For published monthly prices see PPS.
Who Should Use Pabau
Multi-practitioner clinics that mix physiotherapy with wellness or aesthetics services and want UK-only hosting.
Pros and Cons
Pros
- UK customers' data kept in London data centres
- Unlimited patients on every plan
- Online booking, forms, payments and memberships included
- Legal entity named in terms and privacy policy
- Pabau Scribe AI note tool
Cons
- No prices published, demo required
- Not physiotherapy-specific
- Prepaid commitment terms for discounts
- Card fees on Pabau Pay add to cost
Alternatives to Pabau
Other European physiotherapy practice software worth comparing before you decide:
See all European physiotherapy practice software or compare them directly against Jane App on our alternatives page.
Frequently Asked Questions
Yes. Pabau is provided by Hambrand Technology Limited in the UK and lists physiotherapy among its practice types. It is a multi-specialty clinic system.
The privacy policy says UK customers' data and backups are hosted in London data centres and are not transferred outside the UK.
Not on the pages we read. Plans are shown by user count and the pricing page asks for a demo.