onOffice
The default agency system in Germany, Austria and Switzerland, with ImmoScout24 portal feeds built in
Quick Overview
| Company | onOffice GmbH |
|---|---|
| Category | Real Estate CRM |
| Headquarters | Charlottenburger Allee 5, 52068 Aachen, Germany |
| Founded | Not stated by the vendor |
| EU Presence | EU (Germany) |
| Open Source | Not stated; closed-source SaaS |
| Compliance | GDPR-compliant, EU (German) data hosting |
| Pricing | Per user/month, quoted; one-off setup fee and 12-month term apply |
| Free Option | No free tier stated; a trial is offered on request |
| Replaces | Follow Up Boss, BoldTrail, Lofty |
Detailed Review
onOffice is registered as onOffice GmbH at Charlottenburger Allee 5 in Aachen, Germany, and with the Amtsgericht Aachen commercial court under number HRB 21420. It is one of the two or three systems that a German, Austrian or Swiss agency is statistically most likely to already be running, largely because its portal feeds to ImmoScout24 and the rest of the DACH portal landscape are mature and well maintained rather than a bolted-on integration.
Pricing is charged per user per month with a one-off setup fee and a required twelve-month contract term — the vendor does not publish an exact current rate on its public site, and a quote has to be requested directly. That is more transparent than many competitors in this category that refuse to discuss pricing structure at all, but it still means budgeting requires a sales conversation before a company sees a number.
The interface is dense and, by modern SaaS standards, dated: onOffice has been in the market a long time and it shows in the visual design more than in the functional coverage, which is broad. Outside German-speaking markets, portal coverage and support both thin out quickly, so this is a tool for an agency operating specifically in DACH rather than one with pan-European ambitions.
What onOffice does well
- Mature ImmoScout24 and wider DACH portal integration that works without a third-party bridge
- One of the most widely used systems in the German-speaking market, so hiring staff already trained on it is easy
- Pricing structure (per user/month plus setup fee) is at least disclosed even though the exact rate is quoted on request
- GDPR-compliant hosting within Germany
Where onOffice falls short
- The interface is dense and dated compared with newer, mobile-first agency tools
- A one-off setup fee and mandatory twelve-month term reduce flexibility for a small agency testing the product
- Outside German-speaking markets, portal coverage and support thin out quickly
- Exact pricing is not published; a sales conversation is required to see a number
Standout feature. The system most German-speaking agencies end up on, with ImmoScout24 and the rest of the DACH portal feeds that simply work without a third-party bridge.
Pros and Cons
Pros
- Mature ImmoScout24 and wider DACH portal integration
- One of the most widely used systems in the German-speaking market
- Pricing structure is disclosed even though the rate is quoted
- German company with EU (German) data hosting
- Covers German, Austrian and Swiss agencies in one system
Cons
- Dense, dated interface compared with newer mobile-first tools
- Setup fee and mandatory 12-month term reduce flexibility
- Portal coverage and support thin out outside German-speaking markets
- No published rate card
Alternatives to onOffice
Frequently Asked Questions
What is onOffice?
onOffice is the default estate-agency CRM in Germany, Austria and Switzerland, built by onOffice GmbH in Aachen, with mature ImmoScout24 portal feeds.
Where is onOffice based?
onOffice is operated by onOffice GmbH, based at Charlottenburger Allee 5, 52068 Aachen, Germany, which places it under EU (Germany) law.
What does onOffice cost?
Priced per user per month with a one-off setup fee and a required 12-month contract term; the vendor does not publish an exact rate and requires a quote request.
Who is onOffice best for?
The system most German-speaking agencies end up on, with ImmoScout24 and the rest of the DACH portal feeds that simply work without a third-party bridge.
Is onOffice a good alternative to Follow Up Boss, BoldTrail, Lofty?
onOffice is built as a European alternative to US-based real estate CRM tools like Follow Up Boss, BoldTrail, Lofty. It will not be a like-for-like feature match in every respect, so check the review above for where it genuinely differs before switching.
How does onOffice compare to other Real Estate CRM tools?
onOffice is one of several European Real Estate CRM tools covered on this site. See the full Real Estate CRM category page for how it ranks against its closest European competitors.