Inxmail
Freiburg platform for campaigns, transactional email and SMTP relay, priced by send volume
Quick Overview
| Company | Inxmail GmbH |
|---|---|
| Category | Email Marketing |
| Headquarters | Freiburg im Breisgau, Germany |
| Founded | 1999 |
| EU Presence | EU (Germany) |
| Data Location | Germany — hosted in a German data centre (operator not named), "Software Hosted in Germany" seal; vendor states server locations exclusively in the EU |
| Open Source | No |
| Compliance | ISO/IEC 27001:2022 (TÜV Rheinland); co-founder and member of the Certified Senders Alliance |
| Pricing | From €200/month (unlimited contacts, priced by send volume); SMTP mail relay from €70/month |
| Free Option | Free test account |
| Replaces | Salesforce Marketing Cloud, SendGrid |
Detailed Review
Inxmail, from Inxmail GmbH in Freiburg im Breisgau, sells campaigns, transactional email and an SMTP relay on one bill, and prices the platform by send volume rather than by the number of contacts.
The email marketing platform starts at €200 a month with unlimited contacts, and the SMTP mail relay starts at €70 a month. That entry price sits far above the newsletter tools in this category and buys a different pricing shape: a large contact base costs nothing extra to keep, which makes Inxmail an alternative to Salesforce Marketing Cloud more than to Mailchimp.
Inxmail has worked from Freiburg since 1999, when the company started as Inxnet GmbH; it took the Inxmail name in 2004. Inxmail describes itself as owner-led and names no investor or parent company. Inxmail holds ISO/IEC 27001:2022 certification from TÜV Rheinland and is a co-founder and member of the Certified Senders Alliance. Visual automation workflows and an AI-assisted drag-and-drop editor cover the campaign side.
Inxmail's hosting description stops one step short of complete. Inxmail runs the platform in a German data centre, carries a "Software Hosted in Germany" seal and states that its server locations are exclusively in the EU, but it does not name the company that operates the data centre. German servers under a German company settle the question for most buyers; a procurement process that audits every link in the chain will need to ask Inxmail for the operator by name.
What Inxmail does well
- Priced by send volume with unlimited contacts, so list growth does not raise the bill
- Campaigns, transactional email and SMTP relay from one vendor
- ISO/IEC 27001:2022 certified by TÜV Rheinland
- Co-founder and member of the Certified Senders Alliance
- German company since 1999, with hosting in Germany
Where Inxmail falls short
- The operator of the German data centre is not named
- Entry price of €200 a month rules it out for a small list
- A free test account rather than a free plan
- Volume pricing means a frequent sender pays for every send, however small the list
Standout feature. Contacts are never the price driver at Inxmail: the platform is billed by send volume with unlimited contacts, so a large list mailed selectively costs no more to hold than a small one.
Pros and Cons
Pros
- Priced by send volume with unlimited contacts, so list growth does not raise the bill
- Campaigns, transactional email and SMTP relay from one vendor
- ISO/IEC 27001:2022 certified by TÜV Rheinland
- Co-founder and member of the Certified Senders Alliance
- German company since 1999, with hosting in Germany
Cons
- The operator of the German data centre is not named
- Entry price of €200 a month rules it out for a small list
- A free test account rather than a free plan
- Volume pricing means a frequent sender pays for every send, however small the list
Alternatives to Inxmail
Frequently Asked Questions
What is Inxmail?
Inxmail, from Inxmail GmbH in Freiburg im Breisgau, sells campaigns, transactional email and an SMTP relay on one bill, and prices the platform by send volume rather than by the number of contacts.
The email marketing platform starts at €200 a month with unlimited contacts, and the SMTP mail relay starts at €70 a month. That entry price sits far above the newsletter tools in this category and buys a different pricing shape: a large contact base costs nothing extra to keep, which makes Inxmail an alternative to Salesforce Marketing Cloud more than to Mailchimp.
Where is Inxmail based?
Inxmail operates from Freiburg im Breisgau, Germany, which places it under EU (Germany). Compliance: ISO/IEC 27001:2022 (TÜV Rheinland); co-founder and member of the Certified Senders Alliance.
What does Inxmail cost?
From €200/month (unlimited contacts, priced by send volume); SMTP mail relay from €70/month. Free test account.
Who is Inxmail best for?
Large senders that want campaigns and transactional email billed by volume rather than list size. Contacts are never the price driver at Inxmail: the platform is billed by send volume with unlimited contacts, so a large list mailed selectively costs no more to hold than a small one.
What are the drawbacks of Inxmail?
The operator of the German data centre is not named. Entry price of €200 a month rules it out for a small list. A free test account rather than a free plan. Volume pricing means a frequent sender pays for every send, however small the list.
Is Inxmail a good alternative to Salesforce Marketing Cloud?
Inxmail is built as a European alternative to Salesforce Marketing Cloud: Freiburg platform for campaigns, transactional email and SMTP relay, priced by send volume. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does Inxmail compare to other Email Marketing tools?
Inxmail is one of several European Email Marketing tools we cover. It is most often compared with Salesforce Marketing Cloud, SendGrid.