Quick Overview
| Company | Ecomail.cz, s.r.o. |
|---|---|
| Category | Email Marketing |
| Headquarters | Prague, Czech Republic |
| EU Presence | EU (Czech Republic) |
| Data Location | Germany, on Amazon Web Services (primary servers in AWS eu-central-1, Frankfurt); vendor states data is kept in the EU but may also be located in the US (AWS listed under the EU-US Data Privacy Framework) |
| Open Source | No |
| Pricing | Free (200 emails/month) / Profi 250 CZK/month (150 CZK billed annually), Marketer+ 300 CZK, CDP 2,400 CZK; pay-per-email credits from 1,600 CZK; excl. 21% VAT, billed in CZK or EUR |
| Free Option | Free tier |
| Replaces | Mailchimp, Klaviyo |
Detailed Review
Ecomail is a Czech email and SMS platform from Ecomail.cz, s.r.o. in Prague, built around e-shop data: native integrations with Shoptet, PrestaShop, Shopify and WooCommerce feed a customer data platform with RFM analysis and product recommendations. Email and SMS campaigns then run on behaviour-based automation drawn from that shop data, which positions Ecomail against Klaviyo as much as against Mailchimp.
Ecomail's hosting has to be stated with care. The company is Czech, but its primary servers run on Amazon Web Services in the eu-central-1 region in Frankfurt, and Ecomail itself says that data is kept in the EU but may also be located in the United States, listing AWS under the EU-US Data Privacy Framework.
Czech company, German region, American cloud and a stated possibility of US storage: that puts Ecomail in the position the rest of this guide tries to avoid, because the transfer assessment a data protection officer keeps current does apply here.
Ecomail prices in Czech koruna and bills in CZK or EUR. The free plan covers 200 emails a month; Profi costs 250 CZK a month, or 150 CZK on annual billing; Marketer+ is 300 CZK and CDP 2,400 CZK; and pay-per-email credits start at 1,600 CZK, all excluding 21% VAT. The credits give Ecomail a per-email route next to the subscriptions, which suits a shop that mails in seasonal bursts.
What Ecomail does well
- Native integrations with Shoptet, PrestaShop, Shopify and WooCommerce
- Customer data platform with RFM analysis and product recommendations
- Email and SMS campaigns with behaviour-based automation
- Free plan, plus pay-per-email credits as an alternative to a subscription
- Czech company billing in CZK or EUR
Where Ecomail falls short
- Primary servers run on Amazon Web Services in Frankfurt, a US provider
- Ecomail states that data may also be located in the US
- US storage rests on the EU-US Data Privacy Framework, which needs re-checking whenever it is challenged
- Free plan limited to 200 emails a month
Standout feature. Shop data drives Ecomail: Shoptet, PrestaShop, Shopify and WooCommerce feed RFM segments and product recommendations in Ecomail's own customer data platform, so the email follows what customers bought.
Pros and Cons
Pros
- Native integrations with Shoptet, PrestaShop, Shopify and WooCommerce
- Customer data platform with RFM analysis and product recommendations
- Email and SMS campaigns with behaviour-based automation
- Free plan, plus pay-per-email credits as an alternative to a subscription
- Czech company billing in CZK or EUR
Cons
- Primary servers run on Amazon Web Services in Frankfurt, a US provider
- Ecomail states that data may also be located in the US
- US storage rests on the EU-US Data Privacy Framework, which needs re-checking whenever it is challenged
- Free plan limited to 200 emails a month
Alternatives to Ecomail
Frequently Asked Questions
What is Ecomail?
Ecomail is a Czech email and SMS platform from Ecomail.cz, s.r.o. in Prague, built around e-shop data: native integrations with Shoptet, PrestaShop, Shopify and WooCommerce feed a customer data platform with RFM analysis and product recommendations. Email and SMS campaigns then run on behaviour-based automation drawn from that shop data, which positions Ecomail against Klaviyo as much as against Mailchimp.
Where is Ecomail based?
Ecomail operates from Prague, Czech Republic, which places it under EU (Czech Republic).
What does Ecomail cost?
Free (200 emails/month) / Profi 250 CZK/month (150 CZK billed annually), Marketer+ 300 CZK, CDP 2,400 CZK; pay-per-email credits from 1,600 CZK; excl. 21% VAT, billed in CZK or EUR. Free tier.
Who is Ecomail best for?
Czech e-shops that want email, SMS and customer data tied to their shop platform. Shop data drives Ecomail: Shoptet, PrestaShop, Shopify and WooCommerce feed RFM segments and product recommendations in Ecomail's own customer data platform, so the email follows what customers bought.
What are the drawbacks of Ecomail?
Primary servers run on Amazon Web Services in Frankfurt, a US provider. Ecomail states that data may also be located in the US. US storage rests on the EU-US Data Privacy Framework, which needs re-checking whenever it is challenged. Free plan limited to 200 emails a month.
Is Ecomail a good alternative to Mailchimp?
Ecomail is built as a European alternative to Mailchimp: Czech email and SMS platform built around e-shop data. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does Ecomail compare to other Email Marketing tools?
Ecomail is one of several European Email Marketing tools we cover. It is most often compared with Mailchimp, Klaviyo.