Best European Remote Desktop Software

#1 TeamViewer

Göppingen, Germany Per licence, per year Demo on request

Best for: IT teams and service providers supporting machines they cannot touch

• Operating company. TeamViewer
• Jurisdiction. EU (Germany)
• Source code. Closed source
• Replaces. LogMeIn, GoTo Resolve, Splashtop

TeamViewer is the German company that made remote support ordinary. Its client runs on every desktop and mobile platform, connects through firewalls without network configuration, and is used equally for one-off help sessions and unattended access to fleets of machines.

Reach is the advantage. It connects where a VPN or an RDP gateway would need network work first, on platforms competitors skip, and the person at the other end usually has it installed already — which removes the negotiation before a support session even starts.

TeamViewer SE is headquartered in Göppingen and listed in Frankfurt, with device monitoring and asset management in the higher tiers alongside remote control. Licensing is per concurrent user per year, and it is the most common complaint about the product — which is largely why the rest of this list exists.

Standout feature. It connects to anything, anywhere, and the person you are helping already has it.

#2 AnyDesk

Stuttgart, Germany Per licence, per year Demo on request

Best for: Teams that want responsive sessions and can self-host the relay

• Operating company. AnyDesk
• Jurisdiction. EU (Germany)
• Source code. Closed source
• Replaces. TeamViewer, LogMeIn, Splashtop

AnyDesk was founded in Stuttgart by former TeamViewer engineers around a purpose-built video codec, DeskRT, aimed at keeping remote sessions responsive on poor connections. The client is a few megabytes and needs no installation to start a session.

Two things separate it. The protocol keeps a session usable at bandwidths where competitors become a slideshow, and the on-premises option lets you run the entire relay network inside your own infrastructure — so no session metadata leaves the building at all.

AnyDesk Software GmbH is based in Stuttgart, with clients for Windows, macOS, Linux, Android, iOS and Raspberry Pi, a REST API and custom-branded builds. Pricing generally undercuts TeamViewer at comparable capability, with the on-premises licence quoted separately.

Standout feature. The relay can be entirely yours — nothing leaves your infrastructure.

#3 RealVNC

Cambridge, United Kingdom Per device or per user, per year Demo on request

Best for: Organisations that want a direct connection rather than a broker

• Operating company. RealVNC
• Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
• Source code. Closed source
• Replaces. TeamViewer, LogMeIn, Splashtop

RealVNC is the Cambridge company founded by the people who created the VNC protocol at the Olivetti Research Laboratory in the 1990s. Its product line is the commercial continuation of that work and remains the reference implementation.

Its distinguishing capability is choice of connection model. Sessions can be brokered through its cloud like every competitor, or established directly between two machines with no third party in the path — which for regulated environments and air-gapped networks is the difference between usable and prohibited.

RealVNC is headquartered in Cambridge, United Kingdom: outside the EEA but covered by an EU adequacy decision, so transfers are lawful without additional safeguards. Where that still matters, the direct-connection mode removes the vendor from the data path entirely. It is also effectively the default on Raspberry Pi.

Standout feature. A direct machine-to-machine connection with no vendor in the path at all.

#4 NoMachine

Luxembourg City, Luxembourg Free for personal use + paid server editions Demo on request

Best for: Teams pushing graphics-heavy desktops over slow links

• Operating company. NoMachine
• Jurisdiction. EU (Luxembourg)
• Source code. Closed source
• Replaces. Citrix, VMware Horizon, Splashtop

NoMachine is the commercial home of the NX protocol, a remote display technology built for the case the others handle badly: a full graphical desktop over a link with real latency, including 3D applications and video.

The protocol is the product. NX compresses and caches desktop traffic aggressively enough that a CAD or research desktop stays usable across a continent, which is why NoMachine turns up in universities and engineering shops where generic screen sharing is simply not fast enough. The Terminal Server editions go further and publish Linux desktops and applications to many users at once, which is closer to Citrix than to a support tool.

NoMachine moved its global headquarters to Luxembourg in 2013, with R&D in Italy and Poland. The server editions install on your own machines, so a self-hosted deployment puts no vendor infrastructure in the session path — and the free personal edition has no time limit rather than being a trial.

Standout feature. A protocol built for latency, so a real desktop stays usable across a continent.

#5 ISL Online

Ljubljana, Slovenia Per user or per session, plus self-hosted licence Demo on request

Best for: Support desks and public bodies that must keep sessions in-house

• Operating company. ISL Online
• Jurisdiction. EU (Slovenia)
• Source code. Closed source
• Replaces. TeamViewer, LogMeIn Rescue, GoTo Resolve

ISL Online is a Slovenian remote support platform from XLAB, built for helpdesks and offered in an unusual range of deployment models: cloud, private cloud, or a perpetual server licence installed on your own hardware.

That server licence is why it keeps winning government and healthcare tenders in central Europe. The entire session — connection brokering, recordings, audit log — stays on infrastructure the customer owns, which is a requirement no cloud-only vendor can meet at any price.

XLAB is headquartered in Ljubljana and has been developing the software since 2003. Alongside attended and unattended support it includes a live chat module that escalates into a remote session from the same widget, with cloud pricing per concurrent user or per session.

Standout feature. A perpetual licence to run the whole thing yourself — sessions never leave your building.

#6 TSplus

Montpellier, France Perpetual licence per server Demo on request

Best for: Companies publishing Windows applications to remote users

• Operating company. TSplus
• Jurisdiction. EU (France)
• Source code. Closed source
• Replaces. Citrix Virtual Apps, Microsoft RDS CALs, Parallels RAS

TSplus is a French alternative to Citrix and Microsoft's remote desktop services licensing: it publishes Windows applications and desktops to remote users through a browser or thin client, from a server you own, on a perpetual licence.

It solves a different problem from the rest of this list. This is not remote support of someone's PC; it is delivering a line-of-business Windows application to staff who are elsewhere — at a fraction of what Citrix costs, with a licence bought once rather than rented.

TSplus is headquartered in Montpellier, with HTML5 browser access, a customisable web portal, load balancing across servers, and separate modules for two-factor authentication, ransomware protection and server monitoring. For a product sitting between staff and the company's core applications, a European vendor on a perpetual licence is a considerably smaller dependency.

Standout feature. Application publishing on a licence you buy once, at a fraction of Citrix pricing.

#7 Iperius Remote

Italy Per concurrent connection, per year Demo on request

Best for: Small IT providers who need a few concurrent sessions and no complexity

• Operating company. Iperius Remote
• Jurisdiction. EU (Italy)
• Source code. Closed source
• Replaces. TeamViewer, AnyDesk, Splashtop

Iperius Remote is an Italian remote control tool built around a small, installation-free client and licensing simple enough to understand in one reading — a deliberate contrast with the tiering the larger vendors use.

It competes on plainness. A handful of concurrent connections, unattended access to registered machines, file transfer, multi-monitor support, and a price that does not change when your device count crosses a threshold. For a small IT provider that predictability is the feature.

Iperius Remote is developed and operated from Italy by the makers of the Iperius Backup suite, with clients for Windows, macOS, Linux, Android and iOS and an optional custom-branded build. A free tier covers occasional personal use.

Standout feature. A price that does not move when your device count does.

#8 Supremo

Ascoli Piceno, Italy Per concurrent connection, per year Demo on request

Best for: Support desks that help people who cannot install software

• Operating company. Supremo
• Jurisdiction. EU (Italy)
• Source code. Closed source
• Replaces. TeamViewer, LogMeIn, GoTo Resolve

Supremo is a remote support tool from Nanosystems in Ascoli Piceno, built around one constraint: the person you are helping should not have to install anything, configure a router or hold administrator rights to let you in.

Licensing per concurrent connection rather than per managed device is the commercial difference. A support desk that touches hundreds of machines but never more than three at once pays for three — a different bill entirely from the per-device models this category usually runs on. Attended and unattended control, file transfer, multi-monitor support and an address book through the Supremo Console cover the rest.

Nanosystems S.r.l. is Italian and Supremo's servers are operated in Europe, with AES-256 encryption on the session. For a tool that by definition sees whatever is on the screen it controls, that jurisdiction is the point rather than a detail.

Standout feature. Concurrent-connection licensing, which reprices a busy helpdesk entirely.

#9 Getscreen.me

Limassol, Cyprus Free plan; Personal Lifetime one-off purchase; Business plans priced by number of devices and employee accounts, quote via pricing calculator; separate Self-Hosted edition Free plan, no card required

Best for: Support teams wanting a no-install browser session

• Operating company. Point B Ltd
• Jurisdiction. EU (Cyprus)
• Source code. Closed source
• Replaces. TeamViewer, AnyDesk, Chrome Remote Desktop

Getscreen.me is built around removing the one friction point that slows down a support call: getting software onto the other person's machine before help can start.

A session starts from a link opened directly in the browser, with no download required on the customer's side, while the technician's own console handles unattended access, session recording, file transfer and multi-monitor control from a single dashboard. The company behind it, Point B Ltd, is registered in Limassol, Cyprus, which keeps the contracting entity inside the EU even though the product itself markets internationally.

Pricing follows the shape competitors use: a free plan for occasional use, a one-off Personal Lifetime purchase, and Business plans priced by device count and number of employee accounts through an online calculator rather than published tiers. That opacity is a genuine drawback next to Iperius Remote's flat per-connection price, though a self-hosted edition is available for teams that need the relay on their own infrastructure rather than Getscreen.me's cloud.

For a support desk evaluating this against TeamViewer or AnyDesk, the browser-first session is the real differentiator — nothing to install for either side of an ad-hoc session — while the self-hosted option keeps the on-premises route open if policy later requires it.

Standout feature. A support session that starts from a browser link, with nothing to install on either side.

#10 FastViewer

Frankfurt am Main, Germany Per concurrent session licence (one licence = one active support session, up to 100 agents installed); cloud-hosted or on-premises; quote on request Free trial available

Best for: IT teams wanting a German on-premises option

• Operating company. Matrix42 GmbH
• Jurisdiction. EU (Germany)
• Source code. Closed source
• Replaces. TeamViewer, AnyDesk, GoTo Resolve

FastViewer began as an independent German remote-support product before Matrix42, the Frankfurt-based IT service-management vendor, acquired it and folded it into its own portfolio alongside its ticketing and asset-management tools. The tool still does one job well: unattended and attended remote support, licensed by concurrent session rather than by technician headcount or managed device, with native clients for Windows, macOS and mobile devices alongside a browser-based option for ad-hoc sessions that need no installation on the far end at all.

The deployment choice is what separates it from the cloud-only tools in this list. FastViewer runs either as a hosted service or entirely on-premises, which matters for the same reason AnyDesk's on-premises relay does: session metadata never has to leave the customer's own infrastructure. Two-factor authentication, remote PowerShell and CMD access, and clipboard and file transfer round out the technician side.

Matrix42 GmbH is registered in Frankfurt am Main, and markets the product explicitly as European-built and -hosted. Pricing is not published; a quote depends on concurrent session count. For a buyer already comparing AnyDesk's on-premises licence against ISL Online's server licence, FastViewer is a third German option worth the same conversation.

Standout feature. A German on-premises option from an established vendor, priced by session rather than by device.

#11 SimpleHelp

Edinburgh, United Kingdom Founded 2007 Standard $300/yr per session ($1,350/yr for a 5-session bundle); Business $450/yr per session ($1,800/yr for 5); Enterprise $400/yr per session with FIPS 140-2, RADIUS and high-availability failover; self-hosted or cloud Free trial available

Best for: Providers who want to self-host their console

• Operating company. SimpleHelp Ltd
• Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
• Source code. Closed source
• Replaces. TeamViewer, BeyondTrust Remote Support, LogMeIn Rescue

SimpleHelp has been sold by the Edinburgh company of the same name since 2007, and its pitch has not changed in that time: remote support software you install yourself, on your own server, in your own private cloud, or with a hosting provider of your choosing, rather than a service you rent from someone else's infrastructure.

That makes it one of the few genuinely self-hosted-first tools in this category, where most competitors treat on-premises as an optional, separately priced edition of a cloud product.

Licensing follows the session model this category favours: Standard at $300 per year per concurrent session, Business at $450, and an Enterprise tier at $400 that adds FIPS 140-2 support, RADIUS authentication and high-availability failover for regulated environments. Bundles of five sessions bring a modest discount, and technician accounts and managed devices are unlimited regardless of tier.

Next to AnyDesk's on-premises option or ISL Online's perpetual server licence, SimpleHelp's difference is that self-hosting is the whole product rather than a separately licensed edition — you are never choosing between the convenient version and the self-hosted one.

Standout feature. Self-hosting is not an add-on tier here — it is the only way the product ships.

#12 NetSupport Manager

Market Deeping, United Kingdom Perpetual licence, priced per number of licences, with support and training included and no implementation fees; quote on request Free trial available

Best for: Teams who want a one-off perpetual licence

• Operating company. NetSupport Ltd
• Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
• Source code. Closed source
• Replaces. TeamViewer, BeyondTrust, GoTo Resolve

NetSupport has sold remote control software from the same corner of England since the 1990s, well before the current wave of subscription-priced competitors existed, and NetSupport Manager is still the product that carries that history forward.

It runs entirely on-premises by design — no third-party cloud broker sits anywhere in the session path — with clients for Windows, macOS and legacy Linux plus mobile viewing apps, aimed at IT departments that want to keep the whole connection inside their own network boundary.

The licence is bought once rather than rented: a perpetual licence with support and training included, and no implementation fees, priced by the number of licences a business needs. NetSupport Ltd is based in Market Deeping, near Peterborough in the United Kingdom, and the product is aimed squarely at IT departments and, through a sister product, education, with hardware and software inventory alongside the remote-control core.

Set against RealVNC's direct connections or AnyDesk's on-premises relay, NetSupport Manager's case is simplicity: no broker to configure, no recurring session fee, just a licence you own. The trade-off is a dated interface next to the newer entrants and pricing that requires a sales conversation to see.

Standout feature. A perpetual licence bought once, with no cloud broker and no recurring session fee.

#13 Parallels RAS

Schaffhausen, Switzerland Per concurrent user, prepaid 1, 2 or 3-year subscription with volume discounts; monthly SPLA billing available for service providers; quote on request 30-day free trial, up to 50 concurrent users

Best for: Teams publishing apps, not remote-controlling one PC

• Operating company. Parallels International GmbH
• Jurisdiction. Switzerland (adequacy decision, outside the EEA)
• Source code. Closed source
• Replaces. Citrix Virtual Apps and Desktops, TSplus, Microsoft RDS CALs

Parallels RAS is not a remote-support tool in the sense the rest of this category uses the term — it does the same job as TSplus and, at a larger scale, Citrix: publishing Windows applications, desktops and full virtual-desktop sessions to remote users, from infrastructure the customer controls rather than handing a technician the keyboard of one specific machine.

The contracting entity, Parallels International GmbH, is registered in Schaffhausen, Switzerland, and the product is sold as a single all-inclusive licence rather than feature-gated editions.

Where it goes further than TSplus is platform reach: deployment on-premises, in a private cloud, or directly into Azure Virtual Desktop or AWS, with hypervisor support spanning VMware, Hyper-V, Proxmox, KVM, Xen and Nutanix, plus clients for Windows, macOS, Linux, iOS, Android and a browser. Licensing is per concurrent user on a prepaid one, two or three-year subscription, with volume discounts and a monthly SPLA option for service providers.

Against TSplus's simpler perpetual-per-server model, Parallels RAS trades a subscription for considerably more infrastructure flexibility — the natural comparison is which of the two actually matches the estate you run, not which is remote-support software, because neither one is.

Standout feature. Citrix-class application publishing with hypervisor reach TSplus does not attempt, from a Swiss-registered entity.

#14 ThinLinc

Linköping, Sweden Free for up to 10 concurrent users; Standard subscription $49-122 per user/year and Premium $68-168 per user/year depending on volume and 12/36/60-month term; 20% discount for non-profits Free tier for up to 10 concurrent users, no time limit

Best for: Universities and labs publishing Linux desktops

• Operating company. Cendio AB
• Jurisdiction. EU (Sweden)
• Source code. Closed source
• Replaces. NoMachine Enterprise, Citrix Virtual Apps, VMware Horizon

ThinLinc solves the same problem as NoMachine's Terminal Server editions do elsewhere in this list — publishing a full Linux desktop or application to many users at once from shared infrastructure — but it comes from a different company and, unlike almost everything else here, offers a genuinely free tier rather than a time-boxed trial.

Cendio AB has built it from Linköping, Sweden, since the early 2000s, and describes itself explicitly as Linux specialists rather than a general-purpose remote-access vendor that happens to support Linux.

The free tier covers up to 10 concurrent users with no time limit, which is enough for a small lab or department to run indefinitely without a purchase. Paid tiers scale by user count and support level: Standard runs $49 to $122 per user per year depending on volume and commitment length, Premium $68 to $168 with faster support response, and non-profits get a further 20% off either tier.

Next to NoMachine, the honest comparison is protocol maturity versus company focus: NoMachine's NX protocol is the more widely deployed option, while ThinLinc is the narrower, Sweden-built alternative for teams that specifically want a Linux desktop server company rather than a general remote-access vendor that also does this.

Standout feature. A genuinely free tier for ten users, from a Swedish company that only does Linux desktops.