Every European remote monitoring and management (RMM) software tool reviewed
Augsburg, Germany
Price on request, licensed by module; free trial available
Demo on request
Best for: IT teams that want asset inventory inside a tool that also patches and deploys
In the baramundi Management Suite the device list and the job engine are the same thing. The vendor says the base package covers inventory, network discovery, patching, OS deployment, software distribution and mobile device management, so a technician who sees an outdated machine can schedule the fix from the same screen, for one laptop or for a staged group of them. Remote access, license management, endpoint security and a vulnerability scan are bought separately.
baramundi software GmbH, based in Augsburg, is the controller named in the privacy policy, and the company also lists branches in the U.S. and Austria. It calls its products Made in Europe and mostly developed in-house. Operating systems on the list are Windows, Linux, macOS, iOS and Android. You can install it on your own servers or take the hosted version, whose location is not given, and a trial is free. Pricing means a quote per module.
What baramundi does well
- Inventory, patching and OS deployment in one suite
- License management available as an add-on
- Windows, Linux, macOS, iOS and Android supported
- On-premises or vendor-hosted
- Free trial available
Where baramundi falls short
- License management is a separate add-on
- No published prices
- Hosting location of the hosted version not stated
- Endpoint-focused, so network gear coverage is a question to ask
Standout feature. baramundi is the entry where inventory, patching, OS rollout and mobile device management share one core package.
Soest, Germany
No fixed prices; quote on request
Demo on request
Best for: German public sector and mid-sized IT teams that want asset data inside their client management
Aagon ACMP is sold as a ladder. Starter gives a hardware and software list plus Windows update handling and driver catalogs, Advanced brings packaging and automation, Professional brings patching for third-party software, and Expert brings unattended bare-metal rollout. Each step contains the one below it. Add-ons for assets, security, licences, tickets and Intune sit outside the ladder, and the asset add-on counts managed endpoints only, so printers or switches without an agent are a question to put to the vendor.
Behind the product is Aagon GmbH of Lange Wende 33 in Soest, entered at the Arnsberg court as HRB 15997. The BITMi seal Software Made in Germany belongs to ACMP, and the company markets digital sovereignty. Nobody publishes a price; sales quote individually. The pages we read said nothing about on-premises versus cloud operation or which client operating systems are supported, so get both answers in writing before comparing it with baramundi.
What Aagon ACMP does well
- Inventory included from the Starter edition
- Cumulative edition structure
- Asset and license add-ons
- BITMi Software Made in Germany seal
- German entity with register entry
Where Aagon ACMP falls short
- No published prices
- Asset Management limited to managed endpoints
- Hosting model and platform support not stated on the pages checked
- License management described only briefly
Standout feature. Aagon ACMP lets you buy only as far up the edition ladder as the job requires, from inventory to automated OS rollout.
Mainz, Germany
Core free. Professional from 4,99 € per device per year net (Education 2,99 €), Enterprise 8,99 € (Education 4,99 €), opsi Cloud 11,99 € (Education 7,99 €); extensions need 100 devices minimum; Basic license free up to 30 devices
Demo on request
Best for: In-house IT teams that want a self-hosted deployment and patching tool without per-device fees for the core
opsi is the open-source choice among the endpoint tools here. According to the vendor, its free core handles software distribution, patch management, unattended OS installation, configuration management and hardware and software inventory, with depot servers to serve packages at larger or multi-site setups. Clients run Windows, Linux and macOS. The tool is aimed at one organisation looking after its own fleet, not at a provider billing many customers.
The developer is uib GmbH in Mainz. Extensions such as license management, a directory connector, single sign-on, WAN support and the macOS agent are paid or sit behind a Basic license, which is free up to 30 devices.
Published prices run per device per year: Professional from 4,99 € net, Enterprise 8,99 € and opsi Cloud 11,99 €, with extensions needing at least 100 devices. You host the server or use opsi Cloud in German data centers. Packages need packaging work, and there is no server or network monitoring.
What opsi does well
- Core features free of licence fees
- Self-hosted, with a German cloud option
- Windows, Linux and macOS clients
- Prices published per device per year
- Support directly from the developer
Where opsi falls short
- Not built for multi-customer MSP use
- No server or network monitoring
- Software is deployed as packages, which needs packaging work
- Some extensions only in the Enterprise tier
Standout feature. opsi puts software distribution, patching and OS installation into a core that needs no licence fee.
Schaffhausen, Switzerland
Monthly usage-based licensing through the Acronis platform; a price calculator is offered, no public price list seen
Demo on request
Best for: Service providers that want RMM, backup and endpoint security from one vendor
Acronis RMM is the one entry built for service providers that already sell backup. The vendor describes monitoring, patching for Microsoft products and more than 300 third-party Windows applications, scripting, remote access and Microsoft 365 management on the same platform as backup, EDR and PSA integration, behind a single agent. Windows, macOS and Linux are named, with feature availability varying by system.
The privacy statement names Acronis International GmbH in Schaffhausen, Switzerland, as controller, unless a customer agreement names another Acronis company, and Switzerland sits outside the EEA with an EU adequacy decision. Licensing is monthly by usage with a price calculator and no public list. Internal IT departments are told to buy through a service provider, and the data centre for RMM was not verified.
What Acronis RMM does well
- RMM, backup and EDR on one platform
- Swiss controller named in the privacy statement
- Patching for 300+ third-party Windows apps
- Microsoft 365 management included
- Windows, macOS and Linux support
Where Acronis RMM falls short
- No public price list
- IT departments buy through a service provider
- Third-party patch coverage stated for Windows
- Platform lock-in with other Acronis services
Standout feature. Acronis RMM is the only entry here that sits in a service-provider platform with backup and EDR next to it.
Copenhagen, Denmark
Founded 2014
Per endpoint, quoted
Demo on request
Best for: Teams that want patching, DNS filtering and endpoint protection from one Danish vendor
Heimdal belongs here as a security platform that happens to patch software, and it should be bought on that basis. One console carries antivirus, EDR, patch management, DNS filtering, protection against ransomware encryption, privileged access management and a managed XDR service. A company running separate products for patches, DNS and antivirus can fold three contracts into one, while giving up the inventory depth and scripting an RMM would offer.
Heimdal Security A/S has its office in Copenhagen and dates from 2014. The detail to read before signing is the data region: per product, the customer picks Azure in the Netherlands, AWS in Germany, or alternatively a UK, US or UAE location, and the vendor does not make the European one the default. A trial costs nothing, endpoints are priced by quote, and covering so many modules means each one is shallower than a dedicated tool.
What Heimdal does well
- Antivirus, EDR, patch management, DNS security and PAM in one platform
- Free trial available
- Can choose an EU storage region (Netherlands or Germany)
- Managed XDR option for teams without a security operations centre
- Danish company, founded in 2014
Where Heimdal falls short
- EU hosting is a choice, not the default, UK, US and UAE regions are offered too
- Quoted pricing, not published
- Broad platform means less depth than a specialist in any one module
Standout feature. Heimdal is the only entry in this category that joins patch management to DNS security and privileged access management.
Frankfurt, Germany
Per device or per user licence
Demo on request
Best for: IT teams that run the service desk and the device fleet together
Matrix42 answers the question of who owns the ticket and who owns the machine by putting both in one product. A service desk following ITIL practice sits beside endpoint management for Windows, macOS, iOS and Android, software asset management with licence checks, and automated rollout of software and operating systems. An in-house team stops reconciling a CMDB against a separate device console.
The company has its base in Frankfurt and sells German-hosted capacity, installed on-premises or taken as SaaS. A licence is counted per device or per user, depending on the module, and the tool page warns that the discount sits in buying the whole suite. Its customers are concentrated in the German-speaking market, and a project this broad takes longer to roll out than a patching tool, which is the price of the integration.
What Matrix42 does well
- Service desk and endpoint management in one product
- Software asset management with licence compliance
- Unified endpoint management across Windows, macOS, iOS and Android
- German hosting available
- On-premises or SaaS
Where Matrix42 falls short
- Pricing rewards buying the suite
- Strongest in DACH, thinner elsewhere
- Broad scope means a longer implementation
- Less focused than a pure ITSM tool
Standout feature. Matrix42 keeps the service desk record and the managed device in one platform, so asset data is the same data used to deploy.
Las Rozas de Madrid, Spain
Free edition for up to 50 agents; ONE from EUR 2,447 per year (100 devices); MSP from EUR 0.51 per agent per month (100 agents); MaaS (SaaS) from EUR 783 per month (300 agents); NMS from EUR 1,590 per year (100 network devices); RMM from EUR 612 per year; Corporate on quotation
Demo on request
Best for: Teams that want one Spanish vendor for infrastructure monitoring with logs and a free tier
Pandora FMS watches networks, servers, applications, user experience, cloud services and logs from one suite, adds a SIEM view over log and event data and ships more than 500 plugins. Seven editions package the same engine for enterprises, service providers and network teams. One of them is named RMM, from EUR 612 per year, yet the description we reviewed covers monitoring and no patch rollout, so judge it as a monitor.
The legal entity is Pandora FMS S.L.U., José Echegaray 8, Las Rozas de Madrid, with a Spanish tax ID, and the site terms apply Spanish law before the Madrid courts. The software and hosted service run under written subscription terms that the website does not show. The vendor gives its founding as 2004 on one page and 2005 on another. Euro prices are public for every edition, and the free tier covers 50 agents with community help only.
What Pandora FMS does well
- Free edition for up to 50 agents
- Spanish company with a tax ID in its terms and privacy notice
- Log collection, search and alerting alongside network and server monitoring
- Prices in euros published for every edition
- More than 500 plugins
Where Pandora FMS falls short
- Seven editions make it harder to see which one holds the features you need
- The free edition has community support only
- Subscription contract terms were not readable on the website terms page
- Logs are one module of a monitor, not a dedicated log platform
Standout feature. Pandora FMS combines network, server and log monitoring with a euro price for every edition, including a free 50-agent one.
Munich, Germany
Founded 2008
Free Raw Edition; paid editions priced per monitored service
Demo on request
Best for: Operations teams that want automatic service discovery and monitoring data kept on their own servers
Checkmk stands in for the alerting half of an RMM only; it never installs anything. Its pitch is that you point it at a machine and it decides which services deserve a check, using thresholds that are usually sensible, drawing on a catalogue of over 2,000 plugins. That avoids the common failure of monitoring estates, where the server added last month quietly has no checks.
The vendor is Checkmk GmbH in Munich, a company that emerged from Mathias Kettner GmbH and dates from 2008. Users get a free open-source Raw Edition, and the commercial editions bill per monitored service, so the invoice rises with every service you add. All editions are installed on your own infrastructure or run as Checkmk Cloud. Tracing applications is weaker than watching infrastructure, and changing over from another monitor is a project of its own.
What Checkmk does well
- Automatic service discovery with sensible defaults
- Over 2,000 plugins out of the box
- Free open-source Raw Edition
- Self-hosted, so telemetry stays internal
- German company with commercial support
Where Checkmk falls short
- Paid editions priced per monitored service, which grows
- Less suited to application tracing than to infrastructure
- The GUI hides complexity you eventually meet
- Migration from another system is a project
Standout feature. Checkmk makes full coverage the default for a new host, with no configuration backlog to clear first.
Göppingen, Germany
Per licence, per year
Demo on request
Best for: IT teams and service providers supporting machines they cannot touch
TeamViewer is what a technician opens when a person needs a hand on a screen. Sessions run on Windows, macOS, Linux, Android and iOS, get through firewalls with no network preparation, and come as attended help or as unattended access, with file transfer, session recording, wake-on-LAN and remote printing alongside. Monitoring of devices and asset management exist only in higher tiers, and patching is not what it is for.
TeamViewer SE has its seat in Göppingen in Baden-Württemberg and its shares trade in Frankfurt. For a relay that can in principle see which machine connects to which, the legal home of the operator is a real consideration. The licence is yearly and counted in concurrent users, with tiers by simultaneous sessions and managed devices; steep renewals are the usual complaint, and the tool page notes there is no relay you can host yourself.
What TeamViewer does well
- Runs on every desktop and mobile platform
- Connects without network configuration
- Attended and unattended access
- Session recording, file transfer, wake-on-LAN
- Monitoring and asset management in higher tiers
- German company, listed and long established
Where TeamViewer falls short
- The most expensive option here
- Renewal increases are a recurring complaint
- Tiering by concurrent sessions and devices
- No self-hosted relay
Standout feature. TeamViewer reaches nearly any machine on any platform without preparing the network first.
Riga, Latvia
Founded 2005
Free and open source; paid support and services
Demo on request
Best for: Teams with the skills to run their own monitoring server and no wish to pay per host
Zabbix is a monitor with no price per host. It gathers data through agents, agentless checks, SNMP and IPMI, forwards it through distributed proxies when sites are remote or segmented, and has been running in big deployments since 2005. It will warn you about a failing disk and will not update the machine, so it covers only the monitoring side of an RMM. Large estates need not choose which servers to leave unwatched.
Zabbix SIA works out of Riga and has a subsidiary in Tokyo; the code is released under the GPL. Since you operate it, the map of your machines never leaves your network, and the bill is hardware plus optional support. The cost is labour: tuning takes time, the interface favours function over comfort, you carry the database it relies on, and tracing applications is not its strong point.
What Zabbix does well
- Free and open source with no host or metric limits
- Proven at very large scale
- Agent, agentless, SNMP and IPMI collection
- Distributed proxies for remote and segmented sites
- Latvian company, EU jurisdiction, commercial support available
Where Zabbix falls short
- Setup and tuning is real work
- Interface is functional rather than pleasant
- APM and tracing are not its strength
- You operate the database it depends on
Standout feature. Zabbix monitors an estate of any size without a per-host bill, provided you are willing to run it.
Nuremberg, Germany
PRTG 500 from $200/month, PRTG 1000 from $358/month, PRTG 2500 from $742/month, PRTG 5000 from $1,300/month, PRTG 10000 from $1,642/month, billed annually; also available as PRTG Hosted Monitor or on-prem Enterprise Monitor for larger environments
Demo on request
Best for: Network and systems teams that want a mature console and can plan their sensor count
PRTG gathers servers, networks, cloud services and OT under one console built on sensors, one sensor per thing measured. It reports and alerts and does not distribute patches. Years of use show in a library that handles most standard infrastructure straight away, and a full 30-day trial, with no credit card, uses the real product. Adding devices takes more manual work than in Checkmk.
Paessler GmbH is registered at Nuremberg. Fees depend on the sensor count: PRTG 500 starts at $200 a month and PRTG 10000 at $1,642 a month, both billed annually, and PRTG Enterprise Monitor exists for larger estates. You can install it yourself or buy PRTG Hosted Monitor. Source code is closed, costs climb as sensors multiply, and a German firm quoting in dollars may bother some European purchasing teams.
What Paessler PRTG does well
- One console for servers, network, cloud and OT
- 30-day fully-featured trial, no credit card
- Self-hosted or PRTG Hosted Monitor
- Mature sensor library covering common infrastructure
- German company, EU jurisdiction
Where Paessler PRTG falls short
- Not open source
- Sensor-based pricing can grow expensive at scale
- US-dollar pricing on a German product
- Less automatic discovery than Checkmk
Standout feature. Paessler PRTG offers one sensor-based console for servers, network, cloud and OT, with a trial that is the real product.
Merelbeke-Melle, Belgium
Free plan (full detail for the first 100 assets); paid plans see website
Demo on request
Best for: Teams that need to find out what is on the network before buying heavier ITAM
Lansweeper tells you what exists on your network and stops there: it cannot patch, script or take control of a device. A hub with sensors for IT, OT and traffic does network discovery, an IT Agent and Cloud Discovery cover other cases, and results land in a site with dashboards, views, reports and vulnerability data for IT, OT and IoT equipment.
Belgium's Crossroads Bank for Enterprises lists the company as Lansweeper, Fraterstraat 212, Merelbeke-Melle; the legal pages answered our request with a bot check, so the register is our source.
On the Free plan, scanning and users have no cap, and the first 100 assets show complete details. The documentation says the same licensed and unlicensed split reaches all plans on 5 November 2026. When creating a site you pick US East in Ohio or a Europe-hosted one, with no named country.
What Lansweeper does well
- Free plan with unlimited scanning and users
- Covers IT, OT and IoT devices
- Hub and sensor design plus an IT Agent
- Europe-hosted site option
- Registered in the Belgian enterprise register
Where Lansweeper falls short
- Full detail on the free plan limited to 100 assets
- Region choice is US East or Europe, with no country named
- Contract and purchase tracking not described in the documentation
- Terms and pricing pages blocked automated access
Standout feature. Lansweeper maps IT, OT and IoT devices in one site and starts free, though it manages none of them.
