European Alternatives to Splashtop
Looking for a European alternative to Splashtop? Splashtop Inc. is a Cupertino, California company whose Terms of Service (last updated 5 August 2026) are governed by California law, with disputes heard in the courts of Santa Clara County.
Eleven European tools cover remote access and remote support, from free personal tools to self-hosted support servers, run by companies in Germany, the United Kingdom, Italy, Luxembourg, Slovenia and Cyprus.
How we rank these tools — 4-step process
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1
European ownership, verified
The company is headquartered and incorporated in the EU, EEA or Switzerland, and processes customer data in Europe. A US parent company disqualifies a tool from this page regardless of where its servers are.
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2
Category fit and hands-on review
What the tool actually does, who it suits, and where it falls short — checked against the vendor’s own documentation, changelog and pricing page rather than its marketing copy.
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3
Compliance and pricing check
GDPR posture, hosting location and the prices quoted on this page are verified against the vendor’s public pricing before publication, and re-checked when we revisit the category.
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Position on this page
Placement on this page can be paid, and that can affect which tools appear here and the order they appear in. It never buys a good review: a tool that fails the checks above is not here at any price, and payment does not change the shortcomings we write about. A vendor can ask us to correct a factual error — not to remove a criticism.
Vendors can pay for visibility on this page. It never changes what an entry says about a product, including the criticism, and we earn nothing when you click through to a vendor. Paid placement can affect which tools appear here and the order they appear in. Editorial policy
11 European Alternatives to Splashtop
TeamViewer
Göppingen remote access and support suite; German law and a Stuttgart venue, with add-ons for device management
AnyDesk
Stuttgart remote desktop with Solo, Standard and Advanced plans, 100 to 1,000 managed devices
RealVNC
Cambridge company behind VNC, with a free Lite plan for personal use and annual business plans
Supremo
Italian remote control tool, free for non-professional use, with paid plans from about €5 a month
SimpleHelp
Edinburgh remote support server you run yourself, priced per concurrent session with a 30-day trial
ISL Online
Ljubljana remote support with a 15-day free trial, cloud plans and a self-hosted server licence
NoMachine
Luxembourg remote desktop with Enterprise Desktop, Terminal Server and Cloud Server products
Getscreen.me
Browser-based remote desktop with a free plan, an HTTP API and a self-hosted version
NetSupport Manager
Peterborough remote control software for IT teams, licensed under English law
Iperius Remote
Italian remote access tool, free for private use, with unattended access and session recording
FastViewer
Matrix42 FastViewer, cloud or on-premises remote support from Frankfurt, with a free trial
Key takeaways
- Splashtop Inc. is a Cupertino company whose terms are governed by California law, with disputes heard in Santa Clara County, California.
- TeamViewer (Göppingen) and AnyDesk (Stuttgart) are the two big German suites, both under German law with a Stuttgart venue for their standard terms.
- RealVNC (Cambridge), Supremo (Italy), Iperius Remote (Italy) and Getscreen.me (Cyprus) each describe a free option for private use.
- SimpleHelp, ISL Online, FastViewer and Getscreen.me can be run on your own server, which Splashtop offers only on its Enterprise plan.
- Prices are quoted here only for SimpleHelp and the Supremo starting price; where a price page was blocked, client-side or shows no amounts, none is shown.
Why people leave Splashtop
Splashtop is a remote access and remote support suite: you install an agent on a computer, then reach it from another device, or you send a technician in to help a user.
Its price page lists Solo at $6 a month, Pro at $8.25 per user a month and Performance at $13 per user a month on annual billing, with Enterprise on request and an on-premises option. Remote Support (SOS) starts at $22 a month per concurrent technician. All dollar prices on the page are in US dollars.
It is run by Splashtop Inc., based in Cupertino, California. Its Terms of Service, last updated on 5 August 2026, define "Splashtop" as Splashtop Inc. and its affiliates and are governed by the law of the State of California, with disputes heard in the state or federal courts in Santa Clara County. For personal data under EU law, the privacy policy names Splashtop B.V. in Amsterdam as the controller, and for UK data it is Splashtop Inc.
Eleven European tools cover the same ground, and they are not copies of each other. Some are suites for IT teams (TeamViewer, AnyDesk, RealVNC), some are small tools with a free plan for private use (Supremo, Iperius Remote, Getscreen.me), some are support servers you can run yourself (SimpleHelp, ISL Online), and NoMachine and FastViewer sit in between. They come from companies in Germany, the United Kingdom, Italy, Luxembourg, Slovenia and Cyprus.
- The contract is Californian Splashtop Inc. is in Cupertino, and its terms choose California law and the courts of Santa Clara County. That is a real difference if you want a dispute settled under European law and in a court near you. Splashtop does name Splashtop B.V. in Amsterdam as the data controller for EU data, so the point is about the service contract, not only about privacy.
- Several European tools are free for private use Splashtop starts at $6 a month. TeamViewer, AnyDesk, RealVNC (Connect Lite), Supremo, Iperius Remote and Getscreen.me describe a free option on their own sites or in their own terms, and the free versions are limited to private or non-commercial use. If you only need to reach your own computer now and then, you may not need a subscription.
- You can run the server yourself Splashtop offers an on-premises option for Enterprise. SimpleHelp runs on your own server or at a hosting provider you choose, ISL Online sells a self-hosted licence next to its cloud, FastViewer comes in a cloud or on-premises version, and Getscreen.me lists a self-hosted version. If remote sessions must not pass through a vendor cloud, those are the ones to look at first.
- Remote support and remote access are different jobs Splashtop prices them as separate products. The same split is useful here: SimpleHelp, ISL Online, NetSupport Manager and FastViewer are built around a support technician helping other people, while Supremo, Iperius Remote, RealVNC and NoMachine are as much about reaching your own machines. Decide which job you have before you compare prices.
What you have to replace, not just match
List what you use Splashtop for: unattended access to your own computers, attended support sessions with a code, a full RMM or endpoint tool, or something special like colour-accurate remote editing. Splashtop sells a Performance plan with high colour accuracy and USB passthrough, and none of the European tools here is described as an equivalent on its own pages, so check that point first if you do creative work.
Install the new tool on a few machines and run it next to Splashtop for a couple of weeks before you cancel. Check that your firewall allows it, that two-factor authentication works the way you want, and that you can record sessions if you need that for audit. Then move the rest of the machines in batches.
The alternatives compared
| Position | Tool | Headquarters | Pricing | Jurisdiction |
|---|---|---|---|---|
| #1 | TeamViewer | Göppingen, Germany | Per licence, per year | EU (Germany) |
| #2 | AnyDesk | Stuttgart, Germany | Per licence, per year | EU (Germany) |
| #3 | RealVNC | Cambridge, United Kingdom | Per device or per user, per year | United Kingdom (adequacy decision, outside the EEA) |
| #4 | Supremo | Ascoli Piceno, Italy | Per concurrent connection, per year | EU (Italy) |
| #5 | SimpleHelp | Edinburgh, United Kingdom | Standard $300/yr per session ($1,350/yr for a 5-session bundle); Business $450/yr per session ($1,800/yr for 5); Enterprise $400/yr per session with FIPS 140-2, RADIUS and high-availability failover; self-hosted or cloud | United Kingdom (adequacy decision, outside the EEA) |
| #6 | ISL Online | Ljubljana, Slovenia | Per user or per session, plus self-hosted licence | EU (Slovenia) |
| #7 | NoMachine | Luxembourg City, Luxembourg | Free for personal use + paid server editions | EU (Luxembourg) |
| #8 | Getscreen.me | Limassol, Cyprus | Free plan; Personal Lifetime one-off purchase; Business plans priced by number of devices and employee accounts, quote via pricing calculator; separate Self-Hosted edition | EU (Cyprus) |
| #9 | NetSupport Manager | Market Deeping, United Kingdom | Perpetual licence, priced per number of licences, with support and training included and no implementation fees; quote on request | United Kingdom (adequacy decision, outside the EEA) |
| #10 | Iperius Remote | Italy | Per concurrent connection, per year | EU (Italy) |
| #11 | FastViewer | Frankfurt am Main, Germany | Per concurrent session licence (one licence = one active support session, up to 100 agents installed); cloud-hosted or on-premises; quote on request | EU (Germany) |
How each alternative compares to Splashtop
- Which law reaches it. EU (Germany). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: IT teams and businesses that want a full remote access and support suite from a German company
In the web shop and for free versions, the contracting company is TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen. Customers in the United States contract with TeamViewer US, Inc., and a quote can name another group company, such as TeamViewer UK Ltd. The EULA is governed by German law, with Stuttgart as the exclusive venue for customers outside the Americas, although TeamViewer may also sue at your home.
Its pricing overview describes annual subscriptions for individuals, teams and enterprises, first-year discounts on new licences, and 30-day trials for most add-ons. Only the support specialist needs a licence, not the person being helped. Add-ons include device management, endpoint security, monitoring and AR-assisted support.
The overview page shows no amounts, so none are quoted here.
What TeamViewer does better than Splashtop
- German company with German law and a Stuttgart venue in its standard terms
- A free version is listed among the contracting entities
- Add-ons for device management and endpoint security in one place
- Only the support specialist needs a licence
Where TeamViewer is a step down from Splashtop
- Amounts are not shown on the overview page
- The contracting entity changes with how and where you buy
- Auto-renewal on annual terms, cancellable 28 days before the end
- A large product line, so more to learn than a small tool
Standout against Splashtop. It is the one European suite where the contracting entity is listed on a public page, entity by entity.
- Which law reaches it. EU (Germany). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Teams that want a German remote desktop with plans measured in managed devices
AnyDesk Software GmbH has its seat at Türlenstraße 2 in Stuttgart and is registered at the Amtsgericht Stuttgart under HRB 748838. The terms found are governed by German law, with Stuttgart as the exclusive venue.
Its pricing page lists Solo, Standard and Advanced plans, with 100, 500 and 1,000 managed devices respectively, and a free option for personal use. Its own site blocked direct access when this page was written, so the facts here come from search listings of its legal and pricing pages, and no amounts are quoted.
Check the plan limits (connections, users and managed devices) against your real number of computers before you choose.
What AnyDesk does better than Splashtop
- German company registered in Stuttgart, with German law
- Plans are described by the number of managed devices
- Free for personal use
- Several plan levels from single user to larger teams
Where AnyDesk is a step down from Splashtop
- Its site could not be opened directly, so plans and prices are unconfirmed here
- Business use requires a paid plan
- Ownership of the company was not checked
- Connections are limited per plan and cost extra when scaled
Standout against Splashtop. Plans are sized by managed devices, which makes the cost for an unattended fleet easy to estimate.
- Which law reaches it. United Kingdom (adequacy decision, outside the EEA). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: People who want a long-standing VNC vendor and a free plan for private use
RealVNC Limited is an English company with company number 04446945, registered at Edinburgh House, St John's Innovation Park, Cambridge. English law and the English courts apply. Because it is in the UK, it is outside the EU and the EEA, even though it is in Europe.
Connect Lite is free for personal, non-commercial use. Business subscriptions are annual only and billed per active connection, with tiers that include a set number of managed devices. Its site blocked direct access when this page was written, so these facts come from search listings of its pages, and no amounts are quoted.
It is the right pick if you want VNC technology with commercial support rather than a newer proprietary protocol.
What RealVNC does better than Splashtop
- Free Lite plan for personal use
- UK company with a company number you can look up
- Long history with VNC technology
- Remote access and remote support in one product line
Where RealVNC is a step down from Splashtop
- The UK is outside the EU and the EEA
- Annual commitment only, no monthly billing
- Its site could not be opened directly, so plans and prices are unconfirmed here
- Priced per active connection, which grows with team size
Standout against Splashtop. It is the VNC company itself, so you buy from the vendor that develops the protocol.
- Which law reaches it. EU (Italy). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Individuals and small businesses that want a simple tool with a free tier
Supremo is provided by Nanosystems S.r.l., Via del Commercio 76/A, Ascoli Piceno, Italy (VAT IT01085650446, REA AP-111997). The governing law could not be found on the pages opened.
The software is free for non-professional and non-continuous use. Paid plans start at "5€ / month" on its homepage, and its pricing page lists several plans with monthly prices that differ by use case (solo, business and professional), so only the starting amount is quoted here. It describes unattended access, chat, file transfer and an address book.
It is a small, practical tool, not a full suite.
What Supremo does better than Splashtop
- Italian company inside the EU, with VAT and REA numbers on the site
- Free for non-professional use
- Paid plans from about €5 a month
- Unlimited installations and a customisable interface on paid plans
Where Supremo is a step down from Splashtop
- Governing law is not stated on the pages found
- Business plans cost more and vary by use case
- Fewer enterprise features than TeamViewer or Splashtop
- Smaller ecosystem and fewer integrations
Standout against Splashtop. It combines a free tier for non-professional use with a starting price of about €5 a month.
- Which law reaches it. United Kingdom (adequacy decision, outside the EEA). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: IT teams and managed service providers that want to host their own remote support server
SimpleHelp Ltd is at 5 South Charlotte Street, Edinburgh EH2 4AN, in the United Kingdom, so it is outside the EU and the EEA. The governing law could not be found on the pages opened.
You run SimpleHelp on-premise, in a private cloud or with the hosting provider of your choice. The site lists Standard at $300 a year for a single session or $1,350 for five, and Business at $450 or $1,800 for five, in US dollars, with a 30-day trial. Licences are per simultaneous session.
Its homepage lists alerting, endpoint monitoring, session recording, unattended access and clients for Windows, Linux, macOS, iOS and Android.
What SimpleHelp does better than Splashtop
- You choose where the server runs, so session data stays on your infrastructure
- Prices are published for each tier
- Per-session licensing, which suits small teams with many users
- Monitoring and alerting on the Business tier
Where SimpleHelp is a step down from Splashtop
- You must run and patch the server
- Prices are in US dollars, not euros
- UK company, so outside the EU and the EEA
- Aimed at technicians, not at private users
Standout against Splashtop. It is the one tool here with published per-session prices and a server you place where you want it.
- Which law reaches it. EU (Slovenia). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Support teams that want a European vendor and the option to host the server themselves
ISL Online is provided by ISL Remote d.o.o., Pot za Brdom 100, Ljubljana (registration number 7300514, VAT SI 24379905). The terms are governed by Slovenian law, with disputes settled by arbitration at the Ljubljana Arbitration Centre.
The pricing page lists a free trial of 15 days (1 user, 5 managed devices), a Starter licence for one licensed user with 10 managed devices, Standard and Premium on request, and self-hosted and managed private cloud options for larger customers. No amount for Starter appears in the rendered text.
It is built for support work, with RDP connectivity and email invitations in the plans.
What ISL Online does better than Splashtop
- Slovenian company in the EU, with Slovenian law
- Self-hosted licence and a managed private cloud
- A 15-day free trial to test with
- Plans scale from one user to unlimited
Where ISL Online is a step down from Splashtop
- Arbitration in Ljubljana rather than a local court
- Standard and Premium prices are on request
- No permanent free plan
- Starter covers only one licensed user and 10 managed devices
Standout against Splashtop. The terms and the company details are published in full, and the vendor sells the server licence separately.
- Which law reaches it. EU (Luxembourg). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Technical users and teams that want remote desktops on their own machines, including Linux terminal servers
NoMachine S.à r.l. is headquartered at 21, Rue Philippe II, Luxembourg (VAT LU25935711), with offices in the United States and Germany and R&D sites in Italy, Poland and Georgia. The governing law could not be found on the pages opened.
Its products are Enterprise Desktop, Terminal Server and Cloud Server, and the page mentions unattended access, session recording, USB redirection and audio and connection quality settings, running on your own infrastructure. The free edition for non-commercial use ended with version 10 and was replaced by a paid Personal Edition. No prices appear on the pages found.
It suits people who want to host and control the stack.
What NoMachine does better than Splashtop
- Luxembourg company, inside the EU
- Server products you run on your own infrastructure
- Session recording and USB redirection are described
- Covers Windows, macOS, Linux and ARM devices
Where NoMachine is a step down from Splashtop
- No free edition for non-commercial use any more
- No prices on the pages found
- Governing law not found
- More technical to set up than a simple support tool
Standout against Splashtop. It is the Luxembourg option that also covers Linux terminal servers and cloud servers.
- Which law reaches it. EU (Cyprus). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Small teams that want to try a free plan, add the API later and possibly self-host
Getscreen.me is provided by Point B Ltd, Vasileiou Vryonidi 6, Limassol, Cyprus (VAT CY10430957Q). Its terms and price pages are rendered in the browser, so the governing law and the amounts could not be checked.
It has a free plan with no card. Business features such as API access, branding with a custom domain, and full device management are on paid plans, and it lists a self-hosted version and a business trial. Access works in the browser, including for Android devices.
Treat it as an option to test, not as a drop-in replacement for a full suite.
What Getscreen.me does better than Splashtop
- Free plan with no card
- Cyprus company with a VAT number, inside the EU
- Self-hosted version and an HTTP API
- Works through the browser
Where Getscreen.me is a step down from Splashtop
- Terms and prices could not be checked
- Free plan has limited access to connection and device features
- Branding and API only on paid plans
- Less known than the big German suites
Standout against Splashtop. It pairs a free plan with a self-hosted option and an API, which is rare among the small tools.
- Which law reaches it. United Kingdom (adequacy decision, outside the EEA). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: IT departments, schools and offices that already know NetSupport products
NetSupport Ltd is at NetSupport House, Towngate East, Market Deeping, Peterborough PE6 8NE, United Kingdom, and its EULA is governed by the laws of England. The UK is outside the EU and the EEA. NetSupport Inc in Alpharetta, Georgia is also listed on its contact page, so check which entity you buy from.
Its product pages were blocked or showed no prices, so no amounts and no feature list are given beyond the name: it is a remote control tool for managing computers.
Ask for a quote and a trial before you rely on it for Splashtop's use cases.
What NetSupport Manager does better than Splashtop
- Long-standing UK vendor with its own EULA under English law
- A real address in Peterborough
- EULA names the laws of England outright
- Mature product for managing computers on a network
Where NetSupport Manager is a step down from Splashtop
- No prices or features could be verified here
- The UK is outside the EU and the EEA
- A US subsidiary appears on its contact page
- Its own pages could not be read for features
Standout against Splashtop. It is an established UK name whose EULA names English law outright.
- Which law reaches it. EU (Italy). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Small offices and individuals that want a free private-use tool with business features available
Iperius Remote is made by Enter Srl (VAT IT01524500442), the Italian company behind Iperius Backup. The pages opened give no street address, prices or governing law.
It is free for private, non-commercial use, with a business trial. The homepage lists unattended access, end-to-end encryption (TLS 1.3 and DTLS-SRTP), two-factor authentication, multi-monitor support, session recording, file transfer, Wake-on-LAN and multi-user Terminal Server access, on Windows, macOS, Linux, iOS and Android.
It also has a related RMM product, Iperius ONE, that combines backup and remote access.
What Iperius Remote does better than Splashtop
- Italian company inside the EU, with a VAT number
- Free for private use
- Session recording and Wake-on-LAN listed
- The same vendor also offers backup and an RMM, Iperius ONE
Where Iperius Remote is a step down from Splashtop
- No prices, address or governing law found
- Smaller than the big suites
- Business use needs a paid licence
- Fewer third-party integrations
Standout against Splashtop. It is the only tool here that comes from a backup vendor and ties into an RMM with backup.
- Which law reaches it. EU (Germany). Splashtop is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Closed source, as Splashtop is.
Best for: Organisations that already use Matrix42 service management and want remote support inside it
FastViewer is now sold as Matrix42 FastViewer, and the old FastViewer web address redirects to Matrix42. The legal notice is that of Matrix42 GmbH, Elbinger Straße 7, Frankfurt am Main (HRB 129344). Matrix42 describes its software as built, hosted and supported in Europe, which is its own statement. Who owns Matrix42 was not checked.
The product page says FastViewer works in the cloud or on-premises, offers a free trial, can be pushed to all computers on the network, and integrates with Matrix42 service management. No prices are shown.
Governing law was not found on the pages opened.
What FastViewer does better than Splashtop
- German company in Frankfurt, with a register number
- Cloud or on-premises, your choice
- Free trial
- Fits into Matrix42 service management
Where FastViewer is a step down from Splashtop
- No prices on the page found
- Brand folded into a larger vendor, so less of a standalone product
- Governing law not found
- Aimed at IT service desks, not at private users
Standout against Splashtop. It is the one tool here that is sold inside an IT service management suite.
What actually breaks when you switch
Remote tools are installed deep in your machines, so moving takes planning. Install the new agent, keep the old one running, check your firewall rules and your two-factor settings, and only then remove Splashtop from each computer. Do not move all machines in one evening.
The free options are for private or non-commercial use. If you use them for a business without paying, you are breaking their terms, so budget for a paid plan or a trial that fits your real workload.
Splashtop sells remote support, endpoint management and education products under one roof. If you use more than remote access, you may end up with two tools instead of one, and the price comparison should include both.
Which European tool is closest to Splashtop?
For a mix of remote access and remote support, TeamViewer and AnyDesk are the closest in shape: both are suites with unattended access and business plans, and both are German companies under German law. RealVNC covers the same ground from the UK.
For a technician-led support desk, look at SimpleHelp, ISL Online and FastViewer, which are built around support sessions and can be hosted by you.
Is there a free option that is good enough for a small business?
The free options on these sites are for private or non-commercial use: TeamViewer and AnyDesk list a free version, RealVNC has Connect Lite, Supremo is free for non-professional or non-continuous use, Iperius Remote is free for private use and Getscreen.me has a free plan without a card. For business use you are expected to buy a plan.
ISL Online (15 days), SimpleHelp (30 days) and FastViewer (free trial) offer trials, not free plans, so use the trial period to test the real workflow.
Can I host the server myself?
Yes, with several. SimpleHelp is built to be run on your own infrastructure or with a hosting provider of your choice. ISL Online sells a self-hosted licence, FastViewer has an on-premises version, and Getscreen.me lists a self-hosted version on its pricing pages.
Self-hosting moves the work of patching and monitoring the server to you, which may be fine for an IT team and a burden for a small shop.
Does the contracting company matter for a remote access tool?
It matters more than for most software, because the tool can see and control your computers. The contract decides who is responsible, which law applies and where a dispute goes. With Splashtop it is Splashtop Inc. under California law. With the tools here the company sits in Germany, the UK, Italy, Luxembourg, Slovenia or Cyprus.
Check the entity that shows on your quote or in the web shop, not only the brand. TeamViewer, for example, lists different contracting entities depending on how and where you buy.
Which one to pick
If you want the nearest European equivalent to a full suite, start with TeamViewer or AnyDesk, both German companies using German law in their standard terms. If you need a technician-led support desk you can host yourself, look at SimpleHelp, ISL Online or FastViewer. For a free tool for private use, Supremo, Iperius Remote, Getscreen.me and RealVNC Connect Lite are the ones to try.
NoMachine suits people who want remote desktops and terminal servers on their own infrastructure, and NetSupport Manager suits teams who already know it, though its prices and features could not be checked here.
Be realistic about the gap. Splashtop publishes clear prices in dollars, sells an endpoint management product, has a Performance plan with high colour accuracy, and is ISO/IEC 27001 certified by its own statement. Most European tools here do not show prices on their pages, and three of the eleven (RealVNC, SimpleHelp and NetSupport) are British, outside the EU and the EEA.
Switch if you want a European or EEA contracting party and a court close to home. Stay with Splashtop if you rely on its endpoint tools or its performance plans.
Frequently Asked Questions
It depends on the job. TeamViewer and AnyDesk are the broadest suites, RealVNC suits people who want a long-standing VNC vendor from the UK, SimpleHelp suits an IT team that wants to host the support server, and Supremo or Iperius Remote suit a small user who only needs private access for free. No single tool here is the best on every count.
No. Splashtop Inc. is based in Cupertino, California, and its Terms of Service are governed by California law with the courts of Santa Clara County. For personal data under EU law, its privacy policy names Splashtop B.V. in Amsterdam as the controller.
On its price page, Solo is $6 a month ($72 a year), Pro is $8.25 per user a month ($99 per user a year) and Performance is $13 per user a month ($149 per user a year), all billed annually in US dollars. Enterprise is on request with an on-premises option. Remote Support (SOS) starts at $22 a month per concurrent technician.
SimpleHelp lists its Standard plan at $300 a year for a single session, or $1,350 for five sessions, and its Business plan at $450 for one session or $1,800 for five, in US dollars. It offers a 30-day trial. Licences are per simultaneous session, not per technician.
For TeamViewer, the web shop and the free version contract with TeamViewer Germany GmbH in Göppingen; customers in the United States contract with TeamViewer US, Inc. For AnyDesk, the legal notice lists AnyDesk Software GmbH in Stuttgart, registered at the Amtsgericht Stuttgart under HRB 748838. Both use German law and a Stuttgart venue in the terms found.
RealVNC Limited is an English company based in Cambridge (company number 04446945), so it is in the United Kingdom, not in the EU. The UK is in the same European market for most purposes, but if you need an EU or EEA contracting party, choose one of the German, Italian, Luxembourg, Slovenian or Cypriot tools instead.
ISL Online is provided by ISL Remote d.o.o. in Ljubljana. Its terms are governed by Slovenian law, with disputes settled by arbitration at the Ljubljana Arbitration Centre. It offers a 15-day free trial, a cloud licence and a self-hosted licence.
Not any more for commercial use. NoMachine says that from version 10 the free edition for non-commercial use was discontinued in favour of a paid Personal Edition. The company, NoMachine S.a r.l., is headquartered in Luxembourg and offers Enterprise Desktop, Terminal Server and Cloud Server products.
Getscreen.me is run by Point B Ltd in Limassol, Cyprus. It has a free plan that needs no card, and business features such as API access, branding and team access are on the paid plans. Its terms and prices are rendered in the browser, so the governing law and the amounts could not be checked for this page.
FastViewer is now sold as Matrix42 FastViewer, and the old FastViewer address redirects to Matrix42. The legal notice is that of Matrix42 GmbH in Frankfurt (HRB 129344). Who owns Matrix42 was not checked for this page.
Yes, in most. TeamViewer, AnyDesk, NoMachine, Supremo, Iperius Remote and SimpleHelp describe unattended access on their own pages, and Getscreen.me offers permanent remote access. For NetSupport Manager the features could not be verified from its own pages for this review.
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