Webropol
Finnish survey and feedback platform for organisations, hosted in Finland since 2002
Quick Overview
| Company | Webropol Oy |
|---|---|
| Category | Survey Tools |
| Headquarters | Helsinki, Finland |
| Founded | 2002 |
| EU Presence | EU (Finland) |
| Data Location | Finland: redundant ISO 27001-certified server environment (provider not named); no processing outside the EU/EEA |
| Open Source | No |
| Compliance | ISO 27001 (server environment), Cyber Essentials, Katakri TL III compliance, WCAG 2.1 AA |
| Pricing | Custom quote; no published prices |
| Free Option | Demo on request |
| Replaces | Qualtrics, SurveyMonkey, Microsoft Forms |
Detailed Review
Webropol is the oldest company in this list after Enalyzer: Webropol Oy at Huovitie 3 in Helsinki, business ID FI-17739602, registered in the Finnish trade register on 18 July 2002 and still active at the same address. It covers collection by web, email, SMS and QR code, AI text analysis on open answers, and real-time BI View dashboards — a feedback platform for organisations rather than a form builder for a marketing team.
The compliance list is the reason a Finnish municipality or agency shortlists it.
The servers are a redundant ISO 27001-certified environment located in Finland, with the privacy policy stating no processing outside the EU and EEA, and alongside the ISO certificate sit Cyber Essentials, Katakri TL III compliance and WCAG 2.1 AA — the accessibility standard a public body is legally obliged to meet and that few survey vendors state at all. What is missing is the name: the company operating those Finnish servers is never identified, and no subprocessors are listed either.
There are no published prices. Every route to a number goes through a demo request, which makes Webropol impossible to compare on cost against Survio at €16 a month or LamaPoll at €49 without first talking to a salesperson, and rules it out for anyone who needs to sign up this afternoon.
Ownership is the other open question: neither the vendor's own pages nor the Finnish register's open data name a shareholder, so whether the company is European-owned could not be established from either source.
What Webropol does well
- ISO 27001-certified server environment in Finland, with no processing outside the EU/EEA
- Cyber Essentials, Katakri TL III compliance and WCAG 2.1 AA stated by the vendor
- Collection by web, email, SMS and QR code in one platform
- AI text analysis and real-time BI View dashboards
- Helsinki company, in the Finnish register since July 2002
Where Webropol falls short
- No prices published at all — every plan runs through a demo request
- The operator of the Finnish servers is not named, and no subprocessors are listed
- No shareholders named on the site or in the Finnish register's open data
- Closed source, with no self-hosted option
- Built for organisations; there is no self-serve sign-up
Standout feature. Katakri TL III and WCAG 2.1 AA stated up front — written for a public-sector procurement form, and priced by one too.
Pros and Cons
Pros
- ISO 27001-certified server environment in Finland, with no processing outside the EU/EEA
- Cyber Essentials, Katakri TL III compliance and WCAG 2.1 AA stated by the vendor
- Collection by web, email, SMS and QR code in one platform
- AI text analysis and real-time BI View dashboards
- Helsinki company, in the Finnish register since July 2002
Cons
- No prices published at all — every plan runs through a demo request
- The operator of the Finnish servers is not named, and no subprocessors are listed
- No shareholders named on the site or in the Finnish register's open data
- Closed source, with no self-hosted option
- Built for organisations; there is no self-serve sign-up
Alternatives to Webropol
Frequently Asked Questions
What is Webropol?
Webropol is the oldest company in this list after Enalyzer: Webropol Oy at Huovitie 3 in Helsinki, business ID FI-17739602, registered in the Finnish trade register on 18 July 2002 and still active at the same address. It covers collection by web, email, SMS and QR code, AI text analysis on open answers, and real-time BI View dashboards — a feedback platform for organisations rather than a form builder for a marketing team.
Where is Webropol based?
Webropol operates from Helsinki, Finland, which places it under EU (Finland). Compliance: ISO 27001 (server environment), Cyber Essentials, Katakri TL III compliance, WCAG 2.1 AA.
What does Webropol cost?
Custom quote; no published prices. Demo on request.
Who is Webropol best for?
Finnish public-sector and organisational feedback where procurement asks for Katakri. Katakri TL III and WCAG 2.1 AA stated up front — written for a public-sector procurement form, and priced by one too.
What are the drawbacks of Webropol?
No prices published at all — every plan runs through a demo request. The operator of the Finnish servers is not named, and no subprocessors are listed. No shareholders named on the site or in the Finnish register's open data. Closed source, with no self-hosted option. Built for organisations; there is no self-serve sign-up.
Is Webropol a good alternative to Qualtrics?
Webropol is built as a European alternative to Qualtrics: Finnish survey and feedback platform for organisations, hosted in Finland since 2002. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does Webropol compare to other Survey Tools?
Webropol is one of several European Survey Tools we cover. It is most often compared with Qualtrics, SurveyMonkey, Microsoft Forms.