Netigate
Swedish feedback platform for employee engagement and customer experience, with anonymity thresholds European works councils expect
Quick Overview
| Company | Netigate AB |
|---|---|
| Category | Survey Tools |
| Headquarters | Stockholm, Sweden |
| Founded | 2005 |
| EU Presence | Yes - Sweden (EU) |
| Data Location | EU |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Employee engagement and eNPS, customer experience and NPS, anonymity thresholds, HR system integration, benchmarking, dashboards, multilingual |
| Pricing | Custom pricing by programme and respondents |
| Best For | HR and CX teams running continuous feedback programmes |
| Replaces | SurveyMonkey, Qualtrics, Culture Amp |
Detailed Review
Netigate is not a form builder — it is a feedback programme platform. Employee engagement surveys, pulse checks, exit interviews, eNPS and customer experience measurement, run continuously with benchmarking over time rather than as one-off questionnaires.
For European HR teams, its most important feature is unglamorous: anonymity thresholds that prevent reporting on groups too small to protect individual identity, which is what makes a survey acceptable to a works council.
Anonymity Thresholds
Results are only shown for groups above a configured minimum size. Without that, a report broken down by department and tenure can identify individuals, and staff know it — which is why engagement surveys without thresholds produce cautious, useless answers.
German and Nordic works councils generally require this explicitly, and Netigate handles it as a product feature rather than as an analyst's responsibility.
Programmes, Not Surveys
The platform is built around recurring measurement: the same instrument over time, with trend analysis, benchmarking against previous periods and automated distribution triggered by HR system events such as onboarding or exit.
Integration with HR systems means the right people receive the right survey without manual list management.
EU Data Storage
Employee feedback is sensitive personal data about identifiable staff. Netigate is Swedish and stores data in the EU, which keeps that processing under EU law and simplifies the works council conversation considerably.
Limitations to Consider
Netigate is priced and structured for organisational programmes, not for someone who needs a quick survey — pricing is quoted and there is no self-serve tier. It is less flexible than LimeSurvey for complex research instruments, and its customer experience capabilities, while solid, are less deep than dedicated CX platforms.
Who Should Use Netigate
HR and customer experience teams at European mid-market and enterprise organisations running continuous feedback programmes where anonymity, works council acceptance and EU data storage are requirements.
Pros and Cons
Pros
- Anonymity thresholds built into reporting
- Designed for recurring programmes and trends
- HR system integration for automated distribution
- Swedish company, EU data storage
- Benchmarking over time
Cons
- No self-serve tier; quoted pricing
- Less flexible than LimeSurvey for research
- CX features less deep than specialists
Alternatives to Netigate
Other European survey tools worth comparing before you decide:
Typeform
Spain · Conversational forms with the best completion rates in the category
Tally
Belgium · Free forms that work like writing a text document
LimeSurvey
Germany · Open-source surveys you can host on your own server
Mopinion
Netherlands · Website and in-app feedback for digital teams
See all European survey tools or compare them directly against SurveyMonkey on our alternatives page.
Frequently Asked Questions
Results are only reported for groups above a minimum size, so a breakdown by department and tenure cannot identify individuals. Without this, staff answer cautiously and the survey is worthless — and European works councils generally require it.
It is built for recurring programmes with trend analysis. For a single questionnaire, Tally or Typeform will be faster and cheaper.
In the EU, by a Swedish company, which keeps sensitive employee data under EU law and simplifies works council approval.
Yes, so surveys are distributed automatically on events such as onboarding or exit without anyone maintaining recipient lists manually.