Min Doktor
Malmo-based Swedish care provider with a written case flow, chat with clinicians, vaccination clinics and primary care centres
Quick Overview
| Company | MD International AB |
|---|---|
| Category | Telehealth Platforms |
| Headquarters | Malmo, Sweden |
| Founded | Not stated |
| EU Presence | Yes - Sweden (EU) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Questionnaire-based case, doctor chat, psychologists, midwives, physiotherapists, sexologists, dietitians, nurses, home-delivered medicine, vaccination clinics, care centres |
| Pricing | See website; no fee quoted on the pages checked |
| Best For | Swedish residents who prefer to write their case down and get an answer by message rather than book a live call |
| Replaces | Teladoc Health |
Detailed Review
Min Doktor takes a different route into care than a live call. You choose a category, log in with BankID, answer the questions in the form and send the case, and the doctor replies by email-notified chat.
The privacy policy identifies MD International AB, organisation number 556934-0580, at Norra Vallgatan 64 in Malmo. The site quotes more than 5 million patient visits and 95% patient satisfaction.
Written first, spoken if needed
After the form, a clinician chats with you about the problem. Samples go through a referral to any collection unit, and if a physical exam is needed you are told where to go.
The company also lists psychologists, midwives, physiotherapists, sexologists, dietitians and nurses alongside doctors.
Treatment and medicine
A doctor diagnoses and proposes treatment. If a prescription is written, the medicine can be sent home through Apotek Hjartat or collected at any pharmacy.
Children from six months of age are accepted for digital care.
Physical sites as well
The same brand runs vaccination clinics staffed by nurses, some with drop-in or booking, and primary care centres for check-ups, blood pressure and medical certificates.
Seasonal campaigns for influenza and covid-19 vaccination are displayed on the homepage.
Limitations to Consider
Min Doktor is built for people with a Swedish personal number and BankID. The core flow is written, which is slower than a live video call when a problem is urgent. Anything needing an examination or sampling turns into a referral or a visit to a clinic. No fee is quoted on the pages checked, so confirm the current price list on the site. For a video-first app compare Kry or Doktor.se.
Who Should Use Min Doktor
Residents of Sweden who are comfortable describing a problem in writing and want vaccination or a care centre under the same brand.
Pros and Cons
Pros
- Written case flow suits non-urgent issues
- Several clinician types beside doctors
- Children from 6 months
- Medicine delivered via a named pharmacy partner
- Vaccination clinics and care centres
Cons
- Requires BankID
- Slower than live video for urgent cases
- Exams and sampling need an in-person step
- No fee quoted on the pages checked
Alternatives to Min Doktor
Other European telehealth platforms worth comparing before you decide:
TeleClinic
Germany · Video appointments with e-prescription and digital sick note
Qare
France · Reimbursed GP video visits from 6am to midnight
Kry
Sweden · Doctor, nurse and psychologist visits in a BankID app
Medgate
Switzerland · Telemedicine centre run with insurers, pharmacies and cantons
See all European telehealth platforms or compare them directly against Teladoc Health on our alternatives page.
Frequently Asked Questions
Pick the category that matches your problem, log in with BankID, answer the questions and send the case. You get an email when the doctor has replied, and then you can chat.
If a prescription is written, you can have the medicine sent home via Apotek Hjartat or collect it at any pharmacy.
Yes. The site accepts children from six months of age for digital care.