Kry

Kry presents itself as a registered healthcare provider under the Swedish Health and Medical Services Act, not just a booking layer. Its privacy policy names Kry International AB (publ) and Kry Primarvard AB, both at Torsgatan 21 in Stockholm.

Visits start with BankID login and a short description of what you need. A doctor or other clinician then calls you in the app, often within minutes according to the site.

One record across digital and physical visits

Kry says its records link to your earlier visits and that it is connected to the national patient overview, so other care providers can read what was recorded.

If a problem needs an examination, a booking can be made at one of its care centres.

Who you can talk to

The digital menu lists doctors, nurses (video or chat), psychologists, physiotherapists, dietitians and, at times, midwives. Care is offered in 24 languages, and children's appointments carry no patient fee.

There is also a company-facing page for occupational health, hosted on a separate domain.

Fees follow the region

Swedish regions set the patient fee, so the price you see depends on where you are registered and on whether the visit is digital or physical. Late cancellation or a missed visit can also carry a fee under regional rules.

Free-care cards apply to chat, video and clinic visits.

Limitations to Consider

Kry is built for people registered in a Swedish region, with BankID as the login, so it is of little use outside Sweden. Some problems cannot be handled online; the FAQ names ear complaints, suspected fractures and urinary infections in men and children as needing a physical examination. Narcotic-class drugs and long care efforts require a visit to a care centre. For a written, questionnaire-first approach see Min Doktor. The pages checked do not name a hosting location.

Who Should Use Kry

Residents of Sweden who want video access to several kinds of clinician, including a psychologist, and a care centre for the cases that need a physical visit.