Doktor.se
Swedish app for chat and video care within about 30 minutes, with 27 primary care centres and vaccination points
Quick Overview
| Company | Doktorse Nordic AB |
|---|---|
| Category | Telehealth Platforms |
| Headquarters | Sweden, Sweden |
| Founded | Not stated |
| EU Presence | Yes - Sweden (EU) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Chat and video care, prescription renewal, medical certificates, vaccination, health checks, weight clinics, birthmark check clinics, primary care centres |
| Pricing | Patient fees set per region and age group; free-care card applies to digital visits; see website |
| Best For | Swedish residents who want same-day app contact and a care centre to register with under the same brand |
| Replaces | Teladoc Health |
Detailed Review
Doktor.se promises help by chat or video within 30 minutes and a primary care centre appointment, mostly within 24 hours. The service runs through an app and counts more than 10 million care meetings.
The privacy policy names Doktorse Nordic AB, org. nr 559058-0089, as the company that provides the app. It adds that some asynchronous cases can be handled by Kollarna.se, a separate care provider (Doktor 24 Healthcare AB), with Doktorse Nordic as its processor.
App contact without a booking
The homepage lists quick help in the app every day without booking a time, with licensed staff on chat or video. Common themes include acne, cough, hair loss, menopause complaints and urinary symptoms.
Prescription renewal and certificates for illness or care of a sick child are separate entry points.
Care centres under the same brand
Patients can register with one of the 27 care centres and book a visit there. Vaccination points are also offered for shingles, TBE and others at more than 100 locations as drop-in or by appointment.
Health checks, weight clinics and a birthmark check clinic round out the physical side.
Who actually provides care
The privacy text separates the app operator from the care provider for asynchronous cases. For patients this means checking which legal entity is responsible for a given visit.
An English version of the site is available.
Limitations to Consider
Doktor.se serves patients registered in Swedish regions, with fees decided per region, and the price table did not render server-side in the check. The privacy policy shows that some asynchronous cases are handled by another provider, Kollarna.se, so the responsible legal entity can differ by visit. Exams, sampling and treatments of some kinds need a visit. For a clinician mix that includes psychologists see Kry.
Who Should Use Doktor.se
Residents of Sweden who want quick app access and a registered care centre close by.
Pros and Cons
Pros
- Chat or video help in about 30 minutes
- 27 care centres under the same brand
- Vaccination at more than 100 locations
- English version available
- Clear company and org number in the privacy policy
Cons
- Sweden only
- Some cases go to a separate provider
- Fee table not readable server-side
- Hosting location not stated
Alternatives to Doktor.se
Other European telehealth platforms worth comparing before you decide:
TeleClinic
Germany · Video appointments with e-prescription and digital sick note
Qare
France · Reimbursed GP video visits from 6am to midnight
Kry
Sweden · Doctor, nurse and psychologist visits in a BankID app
Medgate
Switzerland · Telemedicine centre run with insurers, pharmacies and cantons
See all European telehealth platforms or compare them directly against Teladoc Health on our alternatives page.
Frequently Asked Questions
The privacy policy names Doktorse Nordic AB, org. nr 559058-0089, as the company that provides the Doktor.se application and is responsible for personal data.
Yes. The site offers listing with one of its 27 primary care centres and online booking of a time there.
The patient fee page says the free-care card applies to digital care visits. Fees vary by region and age group.