Matrix Booking
UK desk and room booking that prices by the number of resources, with data stored in the EU only
Quick Overview
| Company | Matrix Booking Limited |
|---|---|
| Category | Desk Booking Software |
| Headquarters | London, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom (non-EU, European) |
| Data Location | EU only (stated) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Desk booking, hot desking, meeting room booking, visitor management, occupancy sensors, digital signage, QR and NFC check-in, workplace analytics, Microsoft 365 and Outlook integration, mobile apps |
| Pricing | Annual subscription based on number of resources, quote on request; no per-user fee |
| Best For | Public-sector and large organisations booking desks across many sites |
| Replaces | Robin, Envoy |
Detailed Review
Matrix Booking is provided by Matrix Booking Limited, company number 12634713, with a contact address at New Broad Street House, London. The product covers desk booking, meeting rooms, visitor management, occupancy sensors, digital signage and workplace analytics, and its sector pages name central government, the NHS, local government and universities.
The pricing page states that the price depends on the number of resources you manage and never on user numbers or site volumes. The trust centre says that data is stored in the EU only, with backup to a second data centre, and that the company holds ISO 27001:2022.
Desk booking
The desk booking page describes booking for teams and individuals across single or multiple sites, hot desking with configurable rules and permissions, QR code or NFC check-in, and configuration without custom development. It lists integration with Microsoft 365, Outlook and existing office tools.
Pricing and hosting
A single annual subscription includes iOS and Android apps, upgrades, an online support portal, training and a dedicated account manager. The pricing page says hosting is provided by Amazon Web Services and the trust centre says data stays in the EU.
Scale
The desk booking page cites figures of more than 100,000 active users and 690,000 monthly desk bookings, which are the vendor's own numbers and are not independently checked.
Limitations to Consider
No rates are published, only a quote form. The company is British, so it contracts outside the EU, and hosting is on Amazon Web Services even though data is stated to stay in the EU. The strongest references are in the public sector, and the pages reviewed say little about advanced booking rules compared with deskbird.
Who Should Use Matrix Booking
Large organisations and public bodies that want resource-based pricing, EU-only data and QR or NFC check-in.
Pros and Cons
Pros
- Price by resource, no per-user fee
- Data stated to be stored in the EU only
- ISO 27001:2022 stated
- Desk, room, visitor and sensor modules
- Dedicated account manager in the subscription
Cons
- No published price
- UK entity, outside the EU
- Hosted on AWS
- Public-sector focus in the sector pages
Alternatives to Matrix Booking
Other European desk booking software worth comparing before you decide:
deskbird
Switzerland · Desk, room and parking booking with EU-only hosting
Flexopus
Germany · Desk booking priced per resource instead of per user
Mapiq
Netherlands · Resource booking and analytics for multi-office companies
Spacewell
Belgium · Workplace booking inside a wider smart-building suite
See all European desk booking software or compare them directly against Robin on our alternatives page.
Frequently Asked Questions
No. The pricing page says pricing is based on the number of resources and never on user numbers or site volumes.
Its trust centre states that data is stored in the EU only, with backup to a second data centre.
The desk booking page lists mobile, web, QR code and NFC check-in.