Mapiq
Delft-based resource booking, space planning and analytics platform for companies with several large offices
Quick Overview
| Company | Mapiq B.V. |
|---|---|
| Category | Desk Booking Software |
| Headquarters | Delft, Netherlands |
| Founded | Not stated |
| EU Presence | Yes - Netherlands (EU) |
| Data Location | Microsoft Azure, Western Europe |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Desk, room and parking booking, shared and assigned desks, automatic check-ins, workplace analytics, space planning, occupancy sensors, wayfinding, visitor management, API, data streaming |
| Pricing | Pricing on request; the pricing page invites a demo request |
| Best For | Companies with 250 or more employees per location and a need for analytics and space planning |
| Replaces | Robin, Envoy |
Detailed Review
Mapiq sells one platform with modules: resource booking, workplace analytics, space planning, employee experience and workplace operations. The terms are issued by Mapiq B.V., with disputes going to the court of The Hague or the Netherlands Commercial Court in Amsterdam, and the privacy policy gives Oostsingel 209, 2612 HL Delft as the address.
The security page states that services and data are hosted in Microsoft Azure facilities in Western Europe, with end-to-end encryption, regular backups, an SLA with each subscription and external audits including penetration tests.
Booking and analytics together
Resource booking covers desks, rooms and parking, shared and assigned desks, team reservations, day and timeslot bookings and automatic check-ins. The analytics module adds attendance by team, utilisation of desks, rooms and parking, heatmaps and executive reports, with data streaming to your own analytics platform.
Space planning
A drag and drop map editor, team neighbourhoods, booking policies, space forecasting and scenario planning sit in the space planning module, with floor plan exports. This is the part that separates Mapiq from tools that stop at the reservation.
Who it is built for
The pricing page describes organisations with multiple office locations and at least 250 employees per location, with both self-service options and full implementation support. No prices are listed.
Limitations to Consider
No rates are published, so cost comparison needs a demo. The pricing page targets organisations with at least 250 employees per location, which leaves small offices better served by deskbird or Flexopus. The breadth of modules (planning, operations, integrations) means more to configure than a booking-only tool, and hosting is on a US-owned cloud provider's Western Europe region.
Who Should Use Mapiq
Real-estate and workplace teams at larger multi-site companies that want booking, utilisation reports and scenario planning in one system.
Pros and Cons
Pros
- Booking, analytics and space planning in one platform
- Data hosted in Western Europe, stated
- Data streaming and API for your own BI
- Self-service and implementation support options
- Dutch B.V. with Dutch courts in the terms
Cons
- No published prices
- Aimed at 250+ employees per location
- More modules to configure than booking-only tools
- Hosted on a US cloud provider's region
Alternatives to Mapiq
Other European desk booking software worth comparing before you decide:
deskbird
Switzerland · Desk, room and parking booking with EU-only hosting
Flexopus
Germany · Desk booking priced per resource instead of per user
Matrix Booking
United Kingdom · Desk booking priced by resource count, not headcount
Spacewell
Belgium · Workplace booking inside a wider smart-building suite
See all European desk booking software or compare them directly against Robin on our alternatives page.
Frequently Asked Questions
No. The pricing page lists the modules and asks for a demo request.
Its security page states Microsoft Azure facilities in Western Europe.
Yes. Occupancy sensors, Wi-Fi networks, access management and calendar integrations are listed under its data integrations.