TrekkSoft
Swiss booking engine and channel manager for tour operators, with public prices
At a glance
| Company | TrekkSoft AG |
|---|---|
| Category | Tour and Activity Booking Software |
| Headquarters | Zug, Switzerland |
| Founded | 2010 |
| EU Presence | Yes - Switzerland (European, non-EU), office in Barcelona |
| Data Location | Not stated on the pages we read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Booking engine, back office tool, channel manager, point of sale and mobile POS, agent accounts, rental items, add-ons, discount codes, gift cards, resource manager integration, website builder, integrated payment gateway |
| Pricing | Starter from € 49 / month billed annually, Accelerate € 149 / month billed annually; offline bookings €1,50 per booking, online channels 3% per direct online booking, OTA channels 3% or €0,50, payment gateway 2.5% + €0,25 per transaction |
| Best For | Adventure, sightseeing and transfer operators that want a published price list and a built-in channel manager |
| Replaces | FareHarbor |
Full review
TrekkSoft names TrekkSoft AG, Baarerstrasse 52, 6300 Zug, Switzerland as data controller and company registrant (CHE-115.503.227), with Philippe Willi as CEO. The contact page lists the Zug office and a Barcelona office. Payouts and card payments run through Payyo, described as the payment gateway.
The About page says the company was founded in 2010 and counts more than 1,000 customers, with use in 138 countries. Product pages are grouped by Adventure Tours, Sightseeing Tours, Transport and Transfer Tours and Destinations.
Prices and fees on the page
Of all the vendors we read, TrekkSoft publishes the most complete fee table. The Starter plan lists unlimited user accounts, 10 agent accounts and one hour of training. Accelerate adds unlimited agent accounts, a partner network, private activities and down payments. A third plan, Ultimate, is mentioned in the payout notes.
Fee structure
On Starter, offline channels cost €1,50 per booking and direct online bookings 3%. OTA channels cost 3% or €0,50 per booking. The integrated gateway charges 2.5% + €0,25 per transaction, and 3% + €0,25 for operators outside Europe. A flat fee plus a percentage can end up close to a commission model for high-volume operators.
Compared with FareHarbor
FareHarbor lists a mobile app, point of sale and an agent product on its own site, and TrekkSoft lists the same building blocks. The difference we can document is entity and price transparency: the TrekkSoft pricing page is readable without a demo, while FareHarbor shows no price list on the pages we read.
Where it falls short
Percentage fees on direct bookings apply on top of the plan fee. The text we captured does not state where data is hosted. The pricing text we captured mixes euro amounts with stray dollar figures, so confirm the billing currency in a demo.
Who TrekkSoft fits
Sightseeing, adventure and transfer operators that sell through OTAs and agents and want to compare fees in advance. See also CaptainBook for a model without direct booking fees.
Strengths and weaknesses
Pros
- Swiss entity with company number in the legal page
- Plan and per-booking fees published
- Channel manager and agent accounts included
- Four site languages (English, German, Spanish, Italian)
- Company history since 2010 stated
Cons
- Direct online bookings carry a 3% fee
- Data location not stated in the captured text
- Currency presentation on the pricing page is unclear
- Plan amounts for Ultimate not visible
Pros and Cons
Pros
- Swiss entity with company number in the legal page
- Plan and per-booking fees published
- Channel manager and agent accounts included
- Four site languages (English, German, Spanish, Italian)
- Company history since 2010 stated
Cons
- Direct online bookings carry a 3% fee
- Data location not stated in the captured text
- Currency presentation on the pricing page is unclear
- Plan amounts for Ultimate not visible
Alternatives to TrekkSoft
Further European tour and activity booking software to compare:
See all European tour and activity booking software or compare them directly against FareHarbor on our alternatives page.
Common questions
The pricing page shows Starter at € 49 / month billed annually and Accelerate at € 149 / month billed annually. Per-booking fees apply on top: €1,50 offline, 3% online direct, and 2.5% + €0,25 for the payment gateway.
Yes. The legal page names TrekkSoft AG, Baarerstrasse 52, 6300 Zug, with company number CHE-115.503.227.
Yes, the Starter plan lists an advanced channel manager and a connection to OTAs, and the menu has a channel manager page.