Totalmobile

Totalmobile is a field service platform from Belfast branded Field First, with capabilities for job management, asset management, dynamic scheduling, mobile working, workforce rostering, field service intelligence and lone worker protection.

Its customers include local government, housing associations and contractors, health and care providers, police, ambulance and fire services, as well as commercial field service, telecoms, utilities and facilities management firms. The vendor says it has more than 400 staff across the UK, Ireland, Australia, Canada and the Nordics and supports over 1,000 organisations and 500,000 workers. Rostering for care at home and emergency services sets it apart from the trade-business tools on this page.

The privacy policy names Totalmobile Ltd, company number NI018486, registered office at 35 Donegall Place, Belfast, and Companies House shows it incorporated on 17 May 1985, with Totalmobile Holdings Limited as its only person with significant control.

The pages read do not name the investors behind the holding company. Totalmobile states that it has held ISO 27001 certification since October 2015 and Cyber Essentials, and lists NHS information governance standards. The hosting provider and region of the cloud platform are not named on the pages read.

Totalmobile publishes no price; the site routes visitors to a demo. The platform and its pricing are aimed at organisations with hundreds of field workers and procurement processes, not at a five-person crew. Totalmobile fits a council repairs service, a housing association or a care provider that needs scheduling and rostering in one system. A small trade company that wants quotes and invoices in the same app should look at the German suites here, or at pro-Forms in the UK.

What Totalmobile does well

• Totalmobile Ltd is verified at Companies House, incorporated in 1985, with a Belfast registered office
• The vendor states ISO 27001 certification since October 2015 and Cyber Essentials
• Workforce rostering sits next to dynamic scheduling, which suits care and emergency services
• The vendor reports more than 1,000 organisations and 500,000 workers using the platform
• The platform includes lone worker protection and field service intelligence modules

Where Totalmobile falls short

• Totalmobile shows no prices and no trial, only a demo
• The cloud hosting provider and region are not named on the pages read
• The investors behind Totalmobile Holdings Limited are not named on the vendor pages read
• The product is aimed at large public-sector and commercial organisations, not small crews

Standout feature. Totalmobile pairs job scheduling with workforce rostering for care, housing and emergency services, and states ISO 27001 certification since 2015.