FieldBuddy

FieldBuddy is field service software from Amsterdam that says it is built independently and on 30 years of field service experience. FieldBuddy Go covers planning and dispatch, work orders, basic reports and a technician app for iOS, Android and Windows that works offline and is offered in Dutch, English and French.

An AI layer adds planning suggestions, speech-to-text work notes and automatic checks when a job closes. FieldBuddy Pro is the configurable version, Go can be extended with add-ons for resource planning, assets and installations, and contracts and SLAs, and the vendor lists integrations with AFAS, Exact Online, Exact Globe, Microsoft Dynamics, Business Central, Salesforce and SAP.

The contact page names FieldBuddy B.V., Willem Fenengastraat 16G, 1096 BN Amsterdam, with Chamber of Commerce number 27359150 and Dutch VAT number NL864393210B01, and the company markup gives 51 to 200 employees. No parent is named on the pages read.

The privacy policy is published as a PDF that could not be read for this review, and no hosting provider, data location or security certification was found on the product pages. For a buyer that must document where work orders and customer signatures sit, those are the first questions for the demo.

The Go plan costs EUR 29 per licence per month on annual billing, with a minimum of 5 users and implementation starting from EUR 2,000. The AI add-on costs EUR 3 per user per month plus usage.

Premium Support is EUR 199 per month, advanced integrations EUR 99 and the customer portal from EUR 99. Pro and the larger add-ons are priced individually after an expert call. FieldBuddy suits Dutch installation, maintenance and HVAC companies with five or more technicians. Smaller crews fall below the minimum and are better served by pro-Forms.

What FieldBuddy does well

• FieldBuddy publishes a per-user price, EUR 29 per month on annual billing, plus its main add-on prices
• FieldBuddy B.V. is identified with an Amsterdam address and a Chamber of Commerce number
• The technician app works offline and runs on iOS, Android and Windows
• The vendor names AFAS, Exact Online, Exact Globe, Business Central, Dynamics, Salesforce and SAP integrations
• The AI add-on is priced openly at EUR 3 per user per month plus usage

Where FieldBuddy falls short

• The Go plan requires a minimum of 5 users and implementation starts from EUR 2,000
• No hosting provider, data location or security certification was found on the pages read
• The AI add-on adds usage-based charges on top of the EUR 3 per user fee
• Pro plan and large add-on prices are on request after an expert call

Standout feature. FieldBuddy publishes its per-licence price, implementation floor and add-on prices on one page and names the Dutch accounting systems AFAS and Exact Online directly.