SubscriberCRM
English membership and fundraising CRM for charities, trade unions and clubs, run on Microsoft Azure or on-premise
Quick Overview
| Company | Dataware Consultancy Centre Limited |
|---|---|
| Category | Nonprofit Donor Management Software |
| Headquarters | United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | Microsoft Azure (region not stated) or on-premise |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | Yes - on-premise hosting on request |
| Main Features | Membership and CRM, fundraising campaigns, volunteer management, event management, contact campaigns, Gift Aid, payments, Microsoft Office integration, Sage, Xero, GoCardless, Mailchimp |
| Pricing | Pricing on request; discounted licence and support for charities under 2,000 records |
| Best For | Membership-led charities, societies and trade unions that also fundraise |
| Replaces | Blackbaud Raiser's Edge NXT, Blackbaud Altru |
Detailed Review
SubscriberCRM puts the member or contact at the centre and adds fundraising as one module among membership, volunteers, events, enquiries and sales. The copyright line names Dataware Consultancy Centre Limited, and customer memberships range from 1,500 to over 150,000 records.
Cloud hosting runs on Microsoft Azure with encryption at rest and in transit and automatic backups; the vendor also says it can be hosted on-premise or on other platforms.
Fundraising module
The fundraising module records every interaction (call, visit, letter, email) with outcomes, supports pledges and donations, applies contact rules so donors are not asked too often, and keeps consent preferences.
Gift Aid and payments have their own sections.
Integrations
It integrates with Microsoft Office, Sage 50 and Xero, GoCardless, Worldpay, Sage Pay, PayPal, Mailchimp and Text Local, plus address and bank account validation.
Hosting choice
Hosting on Azure is a Microsoft service, so a charity that wants no US cloud provider has to ask for the on-premise option.
Small charities with fewer than 2,000 records get discounted licence and support costs.
Limitations to Consider
Designed first for membership organisations, so the donor features are a module rather than the core. No prices are published, and the Azure region is not stated. The Azure hosting means a US cloud provider is in the chain unless you choose on-premise. The marketing pages are plain and some GDPR text dates from 2018.
Who Should Use SubscriberCRM
UK societies, institutes, trade unions and charities where membership and fundraising overlap. For pure fundraising use Donorfy or donorflex.
Pros and Cons
Pros
- Membership, fundraising, events and volunteers in one database
- On-premise option
- Contact rules and consent preferences
- Many accounting and payment integrations
- Discount for charities under 2,000 records
Cons
- Fundraising is one module of many
- No published pricing
- Azure region not stated
- Plain, dated website
Alternatives to SubscriberCRM
Other European nonprofit donor management software worth comparing before you decide:
Donorfy
United Kingdom · Charity CRM with Gift Aid, web forms and per-constituent pricing
Beacon CRM
United Kingdom · London charity CRM that adds memberships, donations and tickets
RaiseNow
Switzerland · Zurich platform for donation forms, payments and community fundraising
Eudonet
France · Sovereign CRM for associations, foundations and NGOs
See all European nonprofit donor management software or compare them directly against Blackbaud Raiser's Edge NXT on our alternatives page.
Frequently Asked Questions
Yes, the vendor says it can be hosted on-premise or on other cloud platforms, besides its Azure cloud service.
Yes, Gift Aid is listed as a feature section.
No. It is built around members and contacts, with fundraising, events and volunteers as modules.