Donorfy
UK charity CRM with Gift Aid claiming, web forms and triggers, priced by the number of supporters on file
Quick Overview
| Company | Donorfy Limited (part of the Access Group) |
|---|---|
| Category | Nonprofit Donor Management Software |
| Headquarters | London, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | Not stated on the pages read; Enterprise plans offer a private cloud |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Constituent records, automatic Gift Aid claiming, GDPR preference centre, web forms, triggers, dashboards, accounts integration, REST API, Enthuse and JustGiving integrations |
| Pricing | Free Essentials plan for small charities; Starter, Professional and Enterprise priced by number of constituents via an online calculator; see website |
| Best For | UK charities that want a mid-sized donor CRM with a published tier structure |
| Replaces | Blackbaud Raiser's Edge NXT, Bloomerang |
Detailed Review
Donorfy sells a donor CRM in three paid tiers and one free one. The Starter plan covers up to 1,000 constituents with unlimited users and 0% transaction fees, Professional goes to 200,000 constituents, and Enterprise to 1 million.
The operator named in the terms is Donorfy Limited of London, and the site now describes Donorfy as part of the Access Group. Prices switch between pounds, euros and Danish kroner on the pricing page.
Gift Aid and income processing
Donorfy processes donations and claims Gift Aid automatically, so a treasurer does not rebuild the claim from a spreadsheet each quarter. Past gifts, event sign-ups and conversations sit on one supporter record.
Integrations with Enthuse and JustGiving bring online gifts into the same record, and an accounts integration is part of Professional.
Forms, triggers and dashboards
Starter includes three web forms, three triggers and one dashboard. Professional removes the limits on forms and triggers and adds ten dashboards, a REST API and optional sandboxes.
Triggers are what make the CRM act without a person: a first gift can fire a thank-you task, for example.
Tiers for larger charities
Enterprise adds a dedicated relationship manager, priority support, a private cloud and direct SQL access, with up to a million constituents.
Implementation packages and a 15% support plan on top of the subscription are listed separately, so budget for onboarding as well as the monthly fee.
Limitations to Consider
Price depends on a constituent-count calculator that is not shown as fixed amounts, so you need to run your own numbers. Gift Aid is a UK tax relief, so the strongest features serve UK charities. Hosting location is not stated on the pages we read, and Donorfy is part of a larger group rather than an independent vendor. Starter limits you to three forms, three triggers and one dashboard.
Who Should Use Donorfy
UK charities of small to medium size that want a ready-made fundraising CRM with Gift Aid, and want to start free before committing. Compare with Beacon CRM if memberships and event tickets sit in the same system.
Pros and Cons
Pros
- Free Essentials plan for small charities
- Unlimited users on all paid tiers
- Automatic Gift Aid claiming
- 0% transaction fees on Starter
- Private cloud and SQL access at Enterprise
Cons
- Price needs a calculator, not a flat list
- Starter caps forms, triggers and dashboards
- Implementation and enhanced support cost extra
- Owned by a larger group (Access Group)
Alternatives to Donorfy
Other European nonprofit donor management software worth comparing before you decide:
Beacon CRM
United Kingdom · London charity CRM that adds memberships, donations and tickets
RaiseNow
Switzerland · Zurich platform for donation forms, payments and community fundraising
Eudonet
France · Sovereign CRM for associations, foundations and NGOs
FundraisingBox
Germany · Augsburg fundraising platform with CRM and donation receipts
See all European nonprofit donor management software or compare them directly against Blackbaud Raiser's Edge NXT on our alternatives page.
Frequently Asked Questions
Yes. The pricing page points to Donorfy Essentials, described as the free charity CRM for small charities. Paid plans start at Starter, which is priced by constituent count.
The Starter plan lists 0% transaction fees. Payment providers connected to your forms may still charge their own fees.
Professional covers up to 200,000 constituents and Enterprise up to 1 million, with a private cloud and direct SQL access at Enterprise.