N3O Engage CRM
English donor CRM with donation management, sponsorships, call centre and multi-currency, priced by annual donation income
Quick Overview
| Company | N3O Ltd |
|---|---|
| Category | Nonprofit Donor Management Software |
| Headquarters | Romford, United Kingdom |
| Founded | 2018 |
| EU Presence | Yes - United Kingdom |
| Data Location | Not stated on the pages read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Donation management, 360 donor view, sponsorships, multi-currency, financials, reporting and analytics, call centre, advanced import, feedback projects, address checker |
| Pricing | Essential from GBP 99 a month, Growth from GBP 142, Comprehensive from GBP 199 (excl. VAT); based on annual donation income |
| Best For | Charities that run donor-to-beneficiary sponsorships and take gifts in several currencies |
| Replaces | Blackbaud Raiser's Edge NXT, Bloomerang |
Detailed Review
N3O Engage CRM is the product of N3O Ltd, an English company numbered 11685409 with its registered office at 25 Mayesford Road, Romford, per its terms. The site says N3O was established in 2018 and processes over GBP 95 million in income.
The pricing page asks for the value of donations you expect to process and states that pricing is based on annual income and reviewed each year.
Donor records and sponsorships
Essential includes donation management, reporting and analytics, and financials. A consolidated 360 donor view, granular contact preferences, merge tools and custom forms and fields appear on the feature matrix.
Growth adds sponsorships for managing thousands of donor-to-beneficiary relationships, and multi-currency donations.
Call centre and imports
Comprehensive adds feedback projects, advanced import with automated data workflows, a built-in inbound and outbound call centre and donor account management.
Data cleansing and deduplication are listed among the productivity tools.
Onboarding
N3O offers onboarding packages that include data cleansing, migration, configuration and training, priced by budget on request.
A marketplace of third-party add-ons covers integrations with existing platforms.
Limitations to Consider
Plans start at GBP 99 but the price follows annual income and is reviewed yearly. Onboarding is quoted separately. Hosting location is not stated on the pages we read. It is a smaller vendor, and key features such as sponsorships and call centre sit in the higher tiers.
Who Should Use N3O Engage CRM
Charities with sponsorship programmes, telephone donor care or multi-currency giving that want a published monthly price. For simpler UK fundraising compare Donorfy.
Pros and Cons
Pros
- Published monthly prices per tier
- Sponsorship management built in
- Integrated call centre module
- Multi-currency donations
- Incorporated in England with a register number
Cons
- Price rises with annual income
- Onboarding costs extra
- Hosting region not stated
- Sponsorships and call centre only on higher tiers
Alternatives to N3O Engage CRM
Other European nonprofit donor management software worth comparing before you decide:
Donorfy
United Kingdom · Charity CRM with Gift Aid, web forms and per-constituent pricing
Beacon CRM
United Kingdom · London charity CRM that adds memberships, donations and tickets
RaiseNow
Switzerland · Zurich platform for donation forms, payments and community fundraising
Eudonet
France · Sovereign CRM for associations, foundations and NGOs
See all European nonprofit donor management software or compare them directly against Blackbaud Raiser's Edge NXT on our alternatives page.
Frequently Asked Questions
By annual donation income, starting at GBP 99 a month for Essential, GBP 142 for Growth and GBP 199 for Comprehensive, excluding VAT.
Yes, sponsorships are part of the Growth plan and built for donor-to-beneficiary relationships.
Yes, an integrated inbound and outbound call centre is in the Comprehensive plan.