RaiseNow
Zurich platform for donation forms, payments and community fundraising, with a free plan and Salesforce and Dynamics add-ons
Quick Overview
| Company | RaiseNow AG |
|---|---|
| Category | Nonprofit Donor Management Software |
| Headquarters | Zurich, Switzerland |
| Founded | Not stated |
| EU Presence | Yes - Switzerland |
| Data Location | Switzerland or EU/EEA; some data may be transferred to the USA (per privacy policy) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Donation forms, payment forms, recurring payments, community fundraising add-on, RaiseNow Hub reporting, API and webhooks, CRM integrations for Salesforce and Microsoft Dynamics 365, QR codes |
| Pricing | Free plans at a 2.5% platform fee; Growth plans from EUR 195 a month with a 0.5% to 4.4% platform fee; payment provider fees extra |
| Best For | Swiss, German and Austrian charities and clubs that want to start online fundraising without fixed costs |
| Replaces | Blackbaud Raiser's Edge NXT online giving, Donorbox |
Detailed Review
RaiseNow starts from collecting money. Its free plans give a charity or a club embedded forms, recurring payments and basic reports, and the donor-management side arrives through the RaiseNow Hub, a CRM layer and certified integrations.
The imprint names RaiseNow AG, Hardturmstrasse 101, 8005 Zurich, with a Swiss commercial register number. The site is offered in English, German (Germany, Austria, Switzerland) and French.
Free plans and platform fees
The Charities Free plan and the Club plan both have no fixed costs and a 2.5% platform fee. They include PayPal, credit cards, Google Pay, Apple Pay, SEPA, Bancontact, EPS and iDeal.
On the free charity plan receipts are produced by hand, because it only collects donor information for manual tax receipt creation.
Growth plans
Growth adds fully customisable forms, multi-currency support, predefined tax receipt templates for automatic generation, API and webhooks, and automated reconciliation. The platform fee runs from 0.5% to 4.4% depending on the tier.
Community fundraising for peer-to-peer and crowdfunding, and CRM integrations for Salesforce, SEXTANT, Creative OM and Microsoft Dynamics 365, are add-ons.
Jurisdiction
The privacy policy says personal data is processed in Switzerland or in the EU/EEA, and that some information may be transferred to the USA when necessary, with contractual safeguards.
The terms are Swiss SaaS terms from August 2024, with fee indexation tied to the Swiss, German or US consumer price index depending on contract currency.
Limitations to Consider
RaiseNow is a giving and payments platform first; a full donor database comes from the CRM layer or from a Salesforce, SEXTANT, Creative OM or Dynamics 365 integration bought as an add-on. The free plans use manual receipts and one currency. Platform fees on Growth plans reach 4.4%, so compare against your donation volume. Some data may be transferred to the USA.
Who Should Use RaiseNow
Swiss, German and Austrian nonprofits and clubs that want to take payments and donations online first and add a CRM later. Charities that need a UK-style database with Gift Aid should look at Donorfy instead.
Pros and Cons
Pros
- Free plans with no fixed costs
- Clear fee structure on the pricing page
- Many payment methods including SEPA and iDeal
- API, webhooks and Salesforce or Dynamics integrations
- Swiss entity with data processed in Switzerland or the EU/EEA
Cons
- Platform fee of 2.5% on free plans
- Growth fee reaches 4.4%
- Community fundraising and CRM integrations are paid add-ons
- Free plans are limited to 4 languages and 1 currency
Alternatives to RaiseNow
Other European nonprofit donor management software worth comparing before you decide:
Donorfy
United Kingdom · Charity CRM with Gift Aid, web forms and per-constituent pricing
Beacon CRM
United Kingdom · London charity CRM that adds memberships, donations and tickets
Eudonet
France · Sovereign CRM for associations, foundations and NGOs
FundraisingBox
Germany · Augsburg fundraising platform with CRM and donation receipts
See all European nonprofit donor management software or compare them directly against Blackbaud Raiser's Edge NXT online giving on our alternatives page.
Frequently Asked Questions
Yes. There is a Charities Free plan and a Club plan, both with no fixed costs and a 2.5% platform fee, plus payment provider fees.
It lists a CRM product and a RaiseNow Hub for reports, users, payments and email. Salesforce, SEXTANT, Creative OM and Microsoft Dynamics 365 integrations are add-ons on Growth plans.
The privacy policy says in Switzerland or the EU/EEA, with some transfers to the USA possible when necessary.