FundraisingBox
Augsburg fundraising platform with donation forms, CRM, payment handling and German servers, billed at 4% per transaction
Quick Overview
| Company | Wikando GmbH |
|---|---|
| Category | Nonprofit Donor Management Software |
| Headquarters | Augsburg, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Germany (German server location, per its pricing page) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Donation forms, donation campaigns, Express form, CRM with workflows and segmentation, donation receipts, bank sync, Wikando direct debit, payment cloud, Salesforce and Microsoft connectors, API |
| Pricing | 4% per transaction, no setup fee or fixed monthly cost, billed monthly and cancellable monthly; payment fees and VAT extra; custom pricing for large volumes |
| Best For | German-speaking NGOs that want forms, CRM and receipts from one vendor with a German server location |
| Replaces | Blackbaud Raiser's Edge NXT, Donorbox |
Detailed Review
FundraisingBox is the product; Wikando GmbH is the company behind it, as the about page puts it. The imprint gives Schiessgrabenstrasse 32, 86150 Augsburg, Amtsgericht Augsburg HRB 23391.
The pricing page lists one usage-based model: 4% per transaction, no setup fee, no fixed costs, billed monthly and cancellable monthly.
Forms and campaigns
The base product is donation forms and donation campaigns, with a newer Express form that can be placed wherever attention lands. Multi-channel fundraising starts free of fixed fees.
Bank sync and a Wikando direct debit feature are listed in the navigation, alongside Salesforce and Microsoft connectors.
CRM and receipts
The CRM manages contacts and donations in one place, with automated workflows, segmentation and donation receipts generated in the system.
An API and integrations connect analytics, newsletter tools and external CRMs.
Security claims
The pricing page lists TLS 1.3, two-factor authentication, role-based rights, regular penetration tests, a data processing agreement and a German server location.
It also names a data protection officer and an information security officer.
Limitations to Consider
A flat 4% per transaction grows with your donation volume, so a charity with large online income should ask for custom pricing. Payment provider fees such as PayPal, Stripe or Klarna are charged on top. The about and pricing pages are in German first. The CRM is part of the platform, not a stand-alone product for offline-only fundraising.
Who Should Use FundraisingBox
German, Austrian and Swiss NGOs that want German-hosted forms, CRM and receipts under one vendor. Charities that already run Salesforce can use its connector, or compare RaiseNow for a Swiss alternative.
Pros and Cons
Pros
- No setup fee and no fixed costs
- Monthly billing, cancellable monthly
- German server location stated
- Receipts and workflows inside the CRM
- Salesforce and Microsoft connectors
Cons
- 4% per transaction scales with volume
- Payment provider fees come on top
- German-first site and documentation
- Custom pricing needed for large volumes
Alternatives to FundraisingBox
Other European nonprofit donor management software worth comparing before you decide:
Donorfy
United Kingdom · Charity CRM with Gift Aid, web forms and per-constituent pricing
Beacon CRM
United Kingdom · London charity CRM that adds memberships, donations and tickets
RaiseNow
Switzerland · Zurich platform for donation forms, payments and community fundraising
Eudonet
France · Sovereign CRM for associations, foundations and NGOs
See all European nonprofit donor management software or compare them directly against Blackbaud Raiser's Edge NXT on our alternatives page.
Frequently Asked Questions
The pricing page lists 4% per transaction with no setup fee and no fixed costs, billed monthly. Payment provider fees and VAT are extra.
Yes in practice. The about page says Wikando is the company behind the FundraisingBox product.
Yes. The CRM manages contacts and donations with workflows, segmentation and automated donation receipts.