Reputacion
Nancy-based reviews and local visibility tool with QR and SMS collection, AI replies, a unified inbox and plans from €19 a month with a 30-day free trial
Quick Overview
| Company | Reputacion SAS |
|---|---|
| Category | Local Listings and Local SEO Software |
| Headquarters | Malzéville (Nancy), France |
| Founded | Not stated |
| EU Presence | Yes - France (EU) |
| Data Location | OVH hosting in France (legal notice) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Review collection by email, SMS, QR code and NFC, review pages, AI responses, negative review alerts, unified inbox, live chat widget, local visibility analyses, store locator, multi-location management |
| Pricing | Starter €19 per month excl. VAT (1 establishment), Pro €49 (10 establishments), Enterprise by establishment count; yearly billing -5%; 30-day free trial |
| Best For | Small chains and independent shops that mostly need reviews and a Maps ranking check |
| Replaces | Yext (reviews part), Birdeye |
Detailed Review
Reputacion compares itself with legacy platforms priced at €1000 to €5000 or more per month, and its own entry price is €19 excluding VAT. The tool is built around review collection and replies, with listings handled mainly through a Google Business Profile connection.
The legal notice names Reputacion SAS, 31 rue du Chanoine Boulanger, 54220 Malzéville, registered at RCS Nancy under 789 404 993, and states OVH as hosting provider.
What the Plans Include
Starter covers one establishment, 500 emails a month of campaigns, SMS at €0.12 per message, four local visibility analyses a month and a store locator. Pro raises this to 10 establishments, 2,000 emails and 40 analyses a month, and adds multi-establishment bulk management and priority support.
A new account gets a 30-day trial with full Pro access, after which an unpaid account becomes read-only.
Collection and Reply Tools
Customers can leave reviews by scanning a QR code, tapping an NFC plate, following an email or SMS link, or spinning a prize wheel. A review page routes happy customers to Google and others to the business.
AI suggests personalised responses, and real-time alerts flag negative reviews.
Scope Boundaries
Reputacion connects to a Google Business Profile account to import locations rather than distributing data to hundreds of directories. A unified inbox covers Facebook Messenger, Instagram direct messages and a website live chat, and the site markets French-speaking support.
Limitations to Consider
It is not a directory feed, so it does not replace Yext's publisher network. SMS is billed per message on top of the plan, and the Starter plan allows one establishment. The company states €1,000 share capital and the review rests on the vendor's pages, not a hands-on test. Networks needing wide listings should look at Partoo.
Who Should Use Reputacion
Restaurants, salons and small retail groups that want to collect and answer Google reviews and check local ranking without an enterprise contract.
Pros and Cons
Pros
- Public prices from €19 per month
- 30-day trial without a card
- Collection by QR, NFC, SMS and email
- French register number and OVH hosting named
- Store locator included in Starter
Cons
- Limited to Google Business Profile for listings
- SMS charged per message
- One establishment on Starter
- Small company with €1,000 share capital
Alternatives to Reputacion
Other European local listings and local seo software worth comparing before you decide:
Uberall
Germany · Berlin platform for enterprise location data, reviews and store pages
PinMeTo
Sweden · Malmö location platform with EU processing and ISO 27001
Partoo
France · Paris presence management for store networks, with reviews and messaging
Localistico
United Kingdom · London local marketing platform with published monthly price bands
See all European local listings and local seo software or compare them directly against Yext (reviews part) on our alternatives page.
Frequently Asked Questions
Starter is €19 per month excluding VAT for one establishment and Pro is €49 for ten. Enterprise is priced by establishment count, and yearly billing is 5% cheaper.
The legal notice names OVH SAS in Roubaix, France as hosting provider.
Yes. A new account gets 30 days with full Pro access and no credit card.