Cobot
Berlin coworking management platform with member billing, bookings, access control and a white-label portal
Quick Overview
| Company | Upstream - Agile GmbH |
|---|---|
| Category | Membership Management |
| Headquarters | Berlin, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Not stated; storage and backups at Amazon Web Services EMEA SARL, Luxembourg, per privacy policy |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Mobile app for members, white-label member portal, member and visitor management, room and resource booking, automated billing and payments, drop-in passes, multi-location management, access control, analytics, open API and integrations |
| Pricing | Priced per paying member (slider on the vendor page); External Bookings add-on 19 EUR per month; Premium Support 109 EUR per month; 30-day free trial |
| Best For | Coworking and flex-space operators that bill members and manage rooms |
| Replaces | Wild Apricot |
Detailed Review
Cobot is developed and operated by Upstream - Agile GmbH, Harzer Straße 39, 12059 Berlin (HRB 110149 B, Berlin-Charlottenburg). The vendor says it has been powering coworking spaces since 2008 and operates in over 90 countries, which are vendor claims.
Cobot is membership software for a specific kind of organisation: coworking spaces. It counts paying members, such as active members, team members and tenants, and does not count drop-in users, visitors or event attendees.
What it covers
Every plan includes the member app, a white-label member portal, visitor and member management, flexible room and resource booking, automated billing and payments, drop-ins and day passes, multi-location management, access control, analytics and an open API with more than 100 integrations.
The pricing page lists an External Bookings add-on at 19 EUR per month and Premium Support at 109 EUR per month.
Fees and trial
The vendor says it charges no processing fees on sales to members, and applies fees only to revenue from non-members: 9% on external bookings, 5% on drop-in passes and 3% on event tickets. A 30-day trial needs no credit card.
The base price is set by a slider on the pricing page and was not readable as plain text, so check the current price per member count with the vendor.
Data handling
The privacy policy names Amazon Web Services EMEA SARL in Luxembourg for storage, caching and backups under EU standard contractual clauses, and Salesforce among other processors. The cookie banner states that some services process data in the USA.
Limitations to Consider
Cobot is built for coworking spaces, not for clubs or associations, so dues and bookkeeping for non-profits are not its subject. The base price is shown by a slider that does not render as text, and some services process data in the USA per its cookie notice.
Who Should Use Cobot
Operators of coworking and flex spaces who need billing, bookings and door access in one system.
Pros and Cons
Pros
- Per paying member pricing, visitors not counted
- Access control and room booking included
- White-label member portal and app
- Open API with integrations
- No processing fees on member sales per vendor
Cons
- Specific to coworking spaces
- Base price not readable as text
- Fees on non-member revenue
- US processing for some services
Alternatives to Cobot
Other European membership management worth comparing before you decide:
easyVerein
Germany · Freiburg club software with member records, accounting and an app, hosted in Germany
ClubDesk
Switzerland · Basel club software with a free tier, website builder and bookkeeping in one login
Campai
Germany · Berlin all-in-one platform with one flat price per member band and unlimited users
Beacon CRM
United Kingdom · London charity CRM that adds memberships, donations and tickets, priced in pounds
See all European membership management or compare them directly against Wild Apricot on our alternatives page.
Frequently Asked Questions
The pricing page counts active members, team members and tenants. Drop-in pass users, visitors with external bookings, event attendees and guests of members are not counted.
The product and its pricing are written for coworking and flex spaces. A club or charity that needs dues and donations should look at the other tools in this category.
According to the vendor, there are no processing fees on member sales. Fees apply to non-member revenue: 9% on external bookings, 5% on drop-in passes and 3% on event tickets.