cinch
UK online used car shop from Hook, Hampshire, with a 14-day money back guarantee
At a glance
| Company | Cinch Cars Limited |
|---|---|
| Category | Used Car Marketplaces |
| Headquarters | Hook, Hampshire, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | Not stated on the pages we read; the privacy notice was only read in part |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Used and new cars online, 14-day money back guarantee, 3-month warranty and at least 6 months' MOT on used cars, part exchange, car finance, servicing, delivery or collection, search by monthly or total price |
| Pricing | Prices per car on the site, plus an Admin Fee and, depending on delivery or collection, a Transport Charge (both stated as including VAT in the terms); the amounts were not shown on the pages we read |
| Best For | UK buyers who want a Carvana-style online purchase with delivery, a return window and part exchange |
| Replaces | Carvana |
Full review
cinch is the UK used car shop of Cinch Cars Limited, a company registered in England and Wales under company number 11520330. The registered office is Form 2, 18 Bartley Wood Business Park, Bartley Way, Hook, Hampshire RG27 9XA, and the VAT number is 360909784.
The About page says cinch is part of the Constellation Automotive Group, together with WeBuyAnyCar.com, Marshall Motor Group and BCA. The terms are governed by English law, so this is a UK rather than an EU service.
How close is cinch to the Carvana way of buying?
cinch sells cars online and lets you choose delivery or collection, pay in full or on finance, and part-exchange your old car. The home page states that every used car comes with a 3-month warranty and at least 6 months' MOT.
The Car Purchase Terms add a 14-day money back guarantee: you may return the car within 14 days from the day after delivery or collection without giving a reason.
What does cinch charge besides the car price?
The terms name an Admin Fee and a Transport Charge, which depends on the delivery or collection option you choose. Both are stated to include VAT.
The amounts did not appear in the pages we read, so check them in the basket before you order. The terms also list reasons why cinch may refuse an order, for example a price error or an unusual pattern of returns.
Which company stands behind cinch?
Cinch Cars Limited is described as an appointed representative of Marshall Motor Group, which is authorised and regulated by the Financial Conduct Authority for credit broking.
The About page names the Constellation Automotive Group as the group. The pages we read do not name the owners of that group.
Known limits
cinch is a UK service with English-law terms, so it suits buyers in Britain rather than the euro area. The Admin Fee and Transport Charge amounts, the hosting location and the owners of the Constellation group are not shown on the pages we read. The terms allow cinch to refuse an order in listed cases. For a Dutch retailer see Autohero.
Is cinch right for you?
Buyers in the UK who want an online used car purchase with delivery, a stated return period and part exchange.
Advantages and drawbacks
Pros
- Company number, address and VAT number published
- 14-day money back guarantee in the purchase terms
- 3-month warranty and 6-month MOT stated on the home page
- Part exchange and finance in the same flow
- Search by monthly or total price
Cons
- UK service under English law, not an EU one
- Admin Fee and Transport Charge amounts not read
- Group owners not named on the pages read
- Order refusal allowed in several listed cases
Pros and Cons
Pros
- Company number, address and VAT number published
- 14-day money back guarantee in the purchase terms
- 3-month warranty and 6-month MOT stated on the home page
- Part exchange and finance in the same flow
- Search by monthly or total price
Cons
- UK service under English law, not an EU one
- Admin Fee and Transport Charge amounts not read
- Group owners not named on the pages read
- Order refusal allowed in several listed cases
Alternatives to cinch
More European used car marketplaces you can weigh against it:
See all European used car marketplaces or compare them directly against Carvana on our alternatives page.
Questions buyers ask
cinch is a UK alternative. Cinch Cars Limited is registered in England and Wales and sells used cars online with delivery, a 14-day money back guarantee and part exchange.
Yes. The home page states a 3-month warranty and at least 6 months' MOT on every used car. The warranty terms themselves were not read.
The About page says cinch is part of the Constellation Automotive Group. The pages we read do not name the owners of that group.