Autohero
Dutch online used car retailer with delivery and a 21-day money-back guarantee
At a glance
| Company | Autohero NL B.V. |
|---|---|
| Category | Used Car Marketplaces |
| Headquarters | Amsterdam, Netherlands |
| Founded | Not stated |
| EU Presence | Yes - Netherlands (EU) |
| Data Location | Not stated on the pages we read; the privacy policy is a PDF we did not read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Used car purchase with delivery, 21-day money-back guarantee, Autohero warranty, Autohero quality standard, trade-in, direct car sale, financing offers from partner banks, search by total price or monthly budget |
| Pricing | Prices per car on the site, with total-price and monthly-budget filters; no fee schedule shown on the pages we read |
| Best For | Dutch buyers who want a retail-style online purchase with delivery and a return window |
| Replaces | Carvana |
Full review
Autohero is an online used car retailer whose Dutch site is operated by Autohero NL B.V., Hullenbergweg 95, 1101 CL Amsterdam. The company details page lists KVK number 72902760 and VAT number NL859280329B01.
Autohero sells cars with delivery, a warranty and a 21-day money-back guarantee, and it also buys cars through trade-in and direct sale. The AUTO1 Group site lists Autohero among the platforms of the group.
What does Autohero offer a buyer who leaves Carvana?
Autohero offers the buying flow of an online retailer. The Dutch home page shows search by make, model or keyword, a Mijn bestellingen (my orders) area, delivery, and the 21 dagen geld-terug-garantie.
Autohero also names an Autohero Garantie with a comparison and FAQ section, and an Autohero Kwaliteitsstandaard. The pages we read do not describe what the warranty covers.
How does Autohero handle selling and trade-in?
Autohero has separate paths for Auto verkopen, Inruil (trade-in) and Auto direct verkopen (sell directly). A Mijn inruilauto's area stores cars you offered as trade-in.
Autohero does not show a valuation price on the home page we read. The sale price appears only after you enter the car.
Which terms does Autohero publish for buyers?
Autohero publishes warranty conditions, general sales terms of Autohero NL BV, a page on the right of withdrawal for vehicle purchases, and conditions for a purchase voucher.
Autohero links its privacy policy as a PDF, which we did not read. We therefore state no retention periods or hosting location.
Points against
The pages we read for Autohero are Dutch only, and prices appear per car without a fee list. The warranty scope, delivery costs and the privacy policy PDF were not read. Autohero financing is arranged through partner banks, and the home page warns that borrowing money costs money. For a French retail alternative see Aramis Auto.
Is Autohero right for you?
Buyers in the Netherlands who want an online purchase with delivery and a stated return window, and who can read Dutch pages.
Strengths and weaknesses
Pros
- Dutch B.V. with KVK and VAT number published
- 21-day money-back guarantee stated on the home page
- Delivery, order tracking and warranty in one service
- Trade-in and direct sale for your current car
- Search by total price or by monthly budget
Cons
- Warranty scope not described on the pages we read
- Privacy policy is a PDF and was not read
- Dutch pages read only, other countries not checked
- Financing comes from partner banks with its own terms
Pros and Cons
Pros
- Dutch B.V. with KVK and VAT number published
- 21-day money-back guarantee stated on the home page
- Delivery, order tracking and warranty in one service
- Trade-in and direct sale for your current car
- Search by total price or by monthly budget
Cons
- Warranty scope not described on the pages we read
- Privacy policy is a PDF and was not read
- Dutch pages read only, other countries not checked
- Financing comes from partner banks with its own terms
Alternatives to Autohero
Alternatives from Europe in the used car marketplaces group:
See all European used car marketplaces or compare them directly against Carvana on our alternatives page.
FAQ
Autohero is a European option for buying a used car online with delivery. The Dutch site is operated by Autohero NL B.V. in Amsterdam, and the home page states a 21-day money-back guarantee.
Yes. Autohero lists Inruil (trade-in) and Auto direct verkopen (sell directly) in its menu. The pages we read do not show a price before you enter your car.
The Dutch pages name Autohero NL B.V. in Amsterdam, KVK 72902760. The AUTO1 Group website, which is a German company, lists Autohero among its platforms.