Every European online therapy platform reviewed
Graz, Austria
No subscription. Per session: EUR 49 for a 30-minute introduction, EUR 59 for 30 min, EUR 89 for 50 min, EUR 159 for a 75-minute couples session
Demo on request
Best for: People buying individual counselling sessions one at a time, with no weekly membership
Instahelp lets a user book counselling with a psychologist by video, phone or text chat and pay for that session alone. A short questionnaire proposes psychologists, the chosen one reaches out through the platform within 24 hours according to the site, and the price list runs from EUR 49 for a 30-minute introduction to EUR 159 for a 75-minute couples session. The site lists more than 400 psychologists, a vendor figure.
The operator is Insta Communications GmbH in Graz, part of Up to Eleven Digital Solutions GmbH, with an Austrian register number and VAT ID in the imprint. The site is available in German, English, Spanish and French and claims GDPR compliance without naming a hosting country. Instahelp says it is not suitable in acute crises and does not mention insurer refunds on the pages we read.
What Instahelp does well
- Each session has a listed price
- Nothing to cancel afterwards
- Video, phone or chat chosen per booking
- Austrian imprint with register number and VAT ID
- Couples sessions on the price list
Where Instahelp falls short
- Insurer refunds not mentioned
- Vendor excludes acute crises
- Weekly 50-minute sessions cost EUR 89 each
- No hosting country on the landing pages
Standout feature. Instahelp is the only platform here whose public price list ends at the single session, so stopping needs no cancellation step.
Berlin, Germany
Founded 2019
Clients pay nothing to the platform and the fee of whichever therapist they choose. Company packages start at EUR 85 per session with a 25-session minimum
Demo on request
Best for: Expats and multilingual clients who want to pick an independent therapist from profiles
It's Complicated is a directory of independent practitioners, and the platform says it neither employs them nor sets their rates. Clients filter by location, language, specialisation and approach, or ask for personal suggestions within 24 hours at no charge, then book text, audio, video or in-person sessions depending on what each practitioner offers.
The company is Mittelweg 50 Berlin GmbH in Berlin (commercial register HRB 217638 B), founded in 2019, and it states EU data storage. Its own facts page reports 2,500+ practitioners, 150,000+ sessions and counselling in 60+ languages, all unaudited vendor figures. Therapists pay a subscription for practice tools, from EUR 49.90 per month, and companies can buy packages from EUR 85 per session.
What It's Complicated does well
- Matching suggestions cost the client nothing
- Counselling in 60+ languages, per the vendor
- Therapists decide their own formats and fees
- The vendor states EU data storage
- Company packages on offer
Where It's Complicated falls short
- Every profile has its own price
- Practitioners are independent, not staff
- Insurer refunds not covered on the pages read
- Figures come from the vendor's facts page
Standout feature. It's Complicated is the one where therapists, not the platform, own the fee and the format.
Sweden
SEK 100 per session as patient fee in the publicly funded primary care route; late cancellation costs SEK 410; the private therapy price is listed on the site
Demo on request
Best for: Residents of Sweden seeking psychologist treatment inside the public system, via an app
Mindler delivers psychologist-led treatment through an app and states on its English page that it works as a subcontractor to Frösjö Vårdcentral in Region Sörmland. That is why a session costs the patient a flat SEK 100 and why the Swedish high-cost protection card is accepted. Video sessions are combined with exercises from internet-delivered CBT programmes.
Mindler AB is a Swedish company and the site says every psychologist is licensed by Socialstyrelsen, the National Board of Health and Welfare. A missed or late-cancelled appointment carries a SEK 410 fee. Couples therapy and ADHD and autism services are listed as well. The main site is mostly in Swedish, and no private price or hosting location appeared in the text we read.
What Mindler does well
- Socialstyrelsen-licensed psychologists, per the site
- SEK 100 fee in the public route
- Video appointments with app exercises between them
- Couples therapy and ADHD services on the site
- Swedish high-cost card accepted
Where Mindler falls short
- Designed around the Swedish health system
- Private price absent from the text read
- SEK 410 charge for missed appointments
- Swedish is the main site language
Standout feature. Mindler is the only entry that delivers therapy as a subcontractor inside a regional public healthcare provider.
Madrid, Spain
UK site: GBP 49 for a single 50-minute individual session, GBP 40 each on a 4-session plan; couples GBP 59, or GBP 50 on the plan (60 minutes). The Spanish site shows euro prices
Demo on request
Best for: Spanish, Italian and English speakers who want one psychologist at a weekly rhythm
Therapyside sells psychologist sessions either singly or as a four-session plan at a lower rate. On the UK site a 50-minute individual session costs GBP 49, or GBP 40 on the plan, and couples sessions cost GBP 59 or GBP 50 for 60 minutes. The Spanish pages show euro prices, so the number depends on the country site you open.
The legal entity is Altania del Mar, S.L., registered in the Madrid Commercial Register with an office in the Torre Emperador. The terms describe a trial week with a first session free of charge, which the psychologist may offer, and say that carrying on afterwards counts as accepting the plan, so cancel explicitly if you do not want it. The site runs in Spanish, English, Italian and Portuguese, and therapychat.com redirects to it.
What Therapyside does well
- Per-session and plan prices on the page
- Trial week with a free first session
- Couples sessions on the price list
- Madrid Commercial Register entry
- Site in four languages
Where Therapyside falls short
- The psychologist decides on the free session
- Carrying on after the trial week counts as consent
- Price differs between country sites
- Hosting location not found
Standout feature. Therapyside is the one that states in its terms that carrying on after the trial week counts as accepting the plan.
Berlin, Germany
No charge to patients with a prescription in Germany (statutory insurers); the chronic pain and panic programmes are tagged private; the private price is on the site
Demo on request
Best for: People with a diagnosis in Germany who want a digital programme paid by their insurer
Selfapy offers online courses and not open-ended sessions. Its homepage names depression, generalised anxiety disorder, binge eating, bulimia, chronic pain and panic disorder as programme topics, and says a team of psychologists monitors progress. With a prescription or proof of diagnosis, the site says German statutory insurers cover the cost in full, and a patient can request the prescription online, at a practice, or redeem an unlock code.
Selfapy GmbH is registered in Berlin (Amtsgericht Charlottenburg, HRB 173688). The site describes the programmes as a CE-marked class I medical device and says the company is ISO 27001 certified, both vendor claims. Chronic pain and panic are tagged private pay, with no price in the text we read. The service is in German and tied to the German insurance model.
What Selfapy does well
- Insurer pays with a prescription
- Six named programmes with set structure
- ISO 27001 claimed by the vendor
- Psychologist team follows progress
- Self-tests available on the site
Where Selfapy falls short
- Offered in German
- No weekly live sessions with a therapist
- Chronic pain and panic programmes are private pay
- Depends on German insurance rules
Standout feature. Selfapy is the entry where a statutory insurer can pay for the entire programme once a prescription is redeemed.
Amsterdam, Netherlands
No list price; a demo booking is the way to get a quote
Demo on request
Best for: Employers who want staff to book sessions directly, without a manager signing off
OpenUp is sold to companies, and employees then book sessions themselves. The site promises a psychologist in the employee's own language within 48 hours and no manager approval. The offer lists unlimited sessions per employee with psychologists and financial or lifestyle coaches, group sessions, courses, an AI well-being coach and a 24/7 support line in the base package.
OpenUp B.V. is an Amsterdam company, and its privacy statement gives Chamber of Commerce number 77340159. Sessions are available in 45 languages, and the duty-of-care extras include a confidential advisor role (described as statutory), an ePMO and an on-site health check run by doctors. The 9.7 out of 10 session rating and the absenteeism claims on the site are vendor figures, and no price is published.
What OpenUp does well
- Booking needs no manager approval
- Sessions in 45 languages
- Dutch KvK number in the privacy statement
- 24/7 line is part of the base package
- Group sessions and self-guided learning included
Where OpenUp falls short
- Sold to employers, not individuals
- Quote only, via a demo
- Ratings and outcome claims come from the vendor
- Hosting country not given
Standout feature. OpenUp is the only entry that bundles a statutory confidential advisor role and an on-site doctor health check with the counselling.
Berlin, Germany
Three packages (Calm, Balance, Thrive), quoted by company size after a demo request
Demo on request
Best for: German-speaking and international employers that want counselling with leadership programmes
nilo sells wellbeing support to employers in three packages called Calm, Balance and Thrive. The largest adds classic employee assistance elements such as support for family members and custom workshops. Alongside 1:1 sessions, nilo sells leadership and management programmes, and an HR dashboard summarises wellbeing trends for the company rather than individual sessions.
The operator is Likenilo GmbH, with an office on Saarbrücker Straße in Berlin named in the imprint. The homepage lists 500+ psychologists, sessions in 50+ languages and a 24/7 crisis line, and the pricing page says cost depends on company size and is quoted after a demo request. The 98 percent figure for improved work capability comes from nilo's own 2026 study. The pages do not explain its relation to the earlier Likeminded brand.
What nilo does well
- Leadership programmes sit in the same contract
- Dashboard reports trends, not individual sessions
- Sessions in 50+ languages, per the homepage
- Crisis line offered around the clock
- German GmbH with a full imprint
Where nilo falls short
- Employers are the only buyers
- Price given only after a demo
- Impact numbers come from its own study
- Hosting country not given
Standout feature. nilo is the entry that sells leadership and management programmes inside the same package as the counselling.
London, United Kingdom
GBP 75 per month for Core EAP, GBP 145 per month for Core EAP + Treatment, as shown by the pricing page for the size selected
Demo on request
Best for: Small teams that want counselling inside Slack or Teams on a rolling monthly contract
Spill gives employees access to a counsellor from Slack, Teams or email. The pricing page lists two plans: Core EAP at GBP 75 per month (message-based counselling, drop-in sessions, self-help content) and Core EAP + Treatment at GBP 145 per month, which adds unlimited structured counselling sessions, both for the company size selected in the selector.
The terms name Spill App Ltd, with an address in Cheapside, London, as owner and operator, so the jurisdiction is the UK (adequacy decision, outside the EEA). Cancellation needs 30 days' notice before the next payment, with no long-term contract or cancellation fee. The pricing FAQ says counsellors are registered with local bodies such as the BACP and have at least three years of academic therapy training.
What Spill does well
- Works from Slack, Teams or email
- Monthly prices on the pricing page
- Rolling contract, 30 days' notice
- Counsellors registered with national bodies
- Drop-in sessions included in Core EAP
Where Spill falls short
- Purchased by employers only
- The GBP 75 figure belongs to one company-size tier
- Message-based format suits some people less
- Operator is in the UK, not the EU
Standout feature. Spill is the only employer tool here with published monthly prices and a 30-day rolling contract.
London, United Kingdom
Quote on request
Demo on request
Best for: HR and L&D teams that want therapy and coaching under one agreement
Oliva presents mental health support as part of people development. The homepage pairs therapy with coaching for employees, training for managers and concrete actions for HR, with individual and group formats, and says there are no minimum commitments. Its case studies cover offboarding teams, retail staff and leadership development.
The platform terms, version dated 3 June 2026, name Oliva Health Limited, registered in England and Wales under company number 13045706. That makes the jurisdiction the UK (adequacy decision, outside the EEA). No price list is published, the case-study outcomes are supplied by the vendor, and the brand appears as both Oliva and Oli, which is worth a line in a procurement check.
What Oliva does well
- Therapy, coaching and manager support together
- No minimum commitment stated
- Company number printed in the terms
- Group formats alongside individual ones
- Case studies from technology employers
Where Oliva falls short
- Quote only
- Oliva and Oli both used as names
- Sold to employers only
- Case studies come from the vendor
Standout feature. Oliva is the one that gives managers a separate coaching track meant to take load off HR.
London, United Kingdom
Quote on request
Demo on request
Best for: Large employers wanting therapy, training and incident cover from a single supplier
Unmind bundles therapy and coaching, short courses, an AI assistant named Nova, manager training and a helpline that runs 24 hours a day. Rapid-response critical incident cover and work/life support, such as money worries and family care, sit alongside. Anonymised insights and assessments show HR where support is needed, and the homepage calls the whole a workplace mental health ecosystem.
The terms name Unmind Ltd, registered in England and Wales under company number 10310694, with a head office at 140 Borough High St, London, so the jurisdiction is the UK (adequacy decision, outside the EEA). The price is on request through an enterprise sales process, and the savings calculator on the homepage is shown in dollars. A small team may find it pays for modules it never uses.
What Unmind does well
- Broad module range
- Helpline open at all hours
- Manager training in the offer
- Company number printed in the terms
- Insights are anonymised
Where Unmind falls short
- No price published
- Enterprise sales process
- Homepage calculator shows dollars
- Sold to employers only
Standout feature. Unmind is the only entry that lists rapid-response critical incident cover as part of its standard offer.
Madrid, Spain
Quote on request
Demo on request
Best for: Multinational employers and insurers that need care in local languages across many countries
ifeel presents itself as an enterprise product, with industry pages for finance, pharma, automotive and logistics and a start-your-solution call to action in place of a consumer sign-up. The homepage describes clinician-led, AI-enhanced triage in which therapies are matched to risk level and information flows both ways between clinician and platform.
The platform terms, updated 20 August 2026, name Digital Mind Solutions, S.L.U. (NIF B-87593851, Mercantile Register of Madrid) as operator. The site claims operations in 90+ countries, refers readers to a Trust Center and shows that access also runs through insurers and partners. Headline figures such as ROI and NPS are the vendor's own, no price is public and the homepage gives little detail on session formats.
What ifeel does well
- Clinicians triage before care is assigned
- Claims reach in 90+ countries
- Entity and register data printed in the terms
- Access also runs through insurers
- Programmes by industry
Where ifeel falls short
- Sold to organisations only
- No price published
- ROI numbers reported by the vendor
- Session formats barely described
Standout feature. ifeel is the one that sorts people by clinical risk level before deciding which kind of care they get.
Hamburg, Germany
Programmes cost the patient nothing on prescription in Germany; the Ello AI companion is free for 7 days, then EUR 19.99 per month
Demo on request
Best for: Prescription holders in Germany, and anyone after a low-cost AI companion
HelloBetter offers online therapy programmes for 12 diagnoses and says on its homepage that six of them are approved as DiGA, the German apps on prescription that BfArM reviews. The programmes are in German, rest on cognitive behavioural therapy, and are free to the patient on prescription in Germany. For people without a prescription there is Ello, an AI companion in English, German, French, Spanish and Italian, free for seven days and then EUR 19.99 per month.
The brand belongs to GET.ON Institut für Online Gesundheitstrainings GmbH in Hamburg. The vendor states that it has 30 randomised controlled studies and 20,000 prescribing doctors and therapists, both vendor figures. Its German site also carries a notice dated 6 October 2026 about a security incident under Article 34 GDPR, with users' data up to 6 September presumed affected, and readers should open it before registering.
What HelloBetter does well
- Six programmes carry DiGA approval
- No cost to the patient on prescription
- Ello works in five languages
- A research programme is described
- Ello has a stated monthly price
Where HelloBetter falls short
- Programmes are German only
- Ello is software, not a therapist
- A security incident notice dated October 2026
- No live sessions with therapists
Standout feature. HelloBetter is the only entry on this list that pairs DiGA-approved programmes with an AI companion on a published monthly price.
