OpenUp
Amsterdam employee well-being platform with unlimited 1:1 sessions with psychologists and coaches, paid for by the employer
Quick Overview
| Company | OpenUp B.V. |
|---|---|
| Category | Online Therapy Platforms |
| Headquarters | Amsterdam, Netherlands |
| Founded | Not stated |
| EU Presence | Yes - Netherlands (EU) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | 1:1 sessions, group sessions, self-guided learning, AI well-being coach, 24/7 support line, confidential advisor role, HR reporting |
| Pricing | Pricing on request (demo booking) |
| Best For | Companies that want to give every employee direct access to sessions without approvals |
| Replaces | BetterHelp for Business |
Detailed Review
OpenUp does not sell to the individual. A company signs up and employees then book sessions themselves, with the site promising a psychologist in their own language within 48 hours and no manager approval.
The privacy statement names OpenUp B.V., Amsterdam, registered with the Chamber of Commerce under number 77340159.
What employees get
The offer lists unlimited sessions per employee, with psychologists plus financial and lifestyle coaches, spaces for group sessions, courses and an AI well-being coach. A 24/7 support line is described as part of the base package.
Duty-of-care extras
The site lists a confidential advisor role, described as statutory, as well as an ePMO and an on-site health check run by doctors. These are aimed at HR and occupational-health teams rather than at individuals.
Languages
1:1 sessions are offered in 45 languages, which matters for international workforces and is the main structural difference to local-language providers.
Limitations to Consider
There is no consumer plan, and no price is published, so budgeting starts with a demo call. Claimed outcomes (the 9.7/10 session rating, absenteeism claims) are vendor figures. For individuals paying for themselves, Instahelp or Therapyside fit better.
Who Should Use OpenUp
HR teams at companies with multilingual or distributed staff who want an EU-based EAP with direct booking.
Pros and Cons
Pros
- Sessions bookable without approval
- 45 session languages
- Dutch company with KvK number
- 24/7 line included
- Group and self-guided options
Cons
- Employer purchase only
- No public price
- Vendor-reported ratings
- Hosting location not stated
Alternatives to OpenUp
Other European online therapy platforms worth comparing before you decide:
Instahelp
Austria · Pay-per-session counselling with psychologists by video, phone or chat
It's Complicated
Germany · Therapist marketplace with free matching and 60+ session languages
Mindler
Sweden · Swedish app with licensed psychologists, video sessions and ICBT programmes
Therapyside
Spain · Madrid-run platform with weekly psychologist plans, priced per session
See all European online therapy platforms or compare them directly against BetterHelp for Business on our alternatives page.
Frequently Asked Questions
The site is organised around employers; employees get access through their company, with a log-in for those who already have OpenUp through work.
The site says a session with a psychologist in the employee's own language is bookable within 48 hours.
No, it asks companies to book a demo.