Unmind
London workplace mental health platform that combines therapy, coaching, manager training, a helpline and an AI assistant
Quick Overview
| Company | Unmind Ltd |
|---|---|
| Category | Online Therapy Platforms |
| Headquarters | London, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom (UK) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Therapy and coaching, courses, Nova AI support, manager training, anonymised insights, 24/7 helpline, critical incident cover |
| Pricing | Pricing on request |
| Best For | Large organisations that want one vendor for therapy, content and crisis cover |
| Replaces | BetterHelp for Business |
Detailed Review
Unmind bundles a lot: therapy and coaching, short courses, an AI assistant called Nova, manager training and a helpline that runs around the clock. The homepage calls it a workplace mental health ecosystem and invites visitors to talk to a human.
The terms say Unmind is registered in England and Wales under company number 10310694, with a head office at 140 Borough High St, London.
Breadth of the offer
Rapid-response critical incident cover and work/life support (money worries, family care) sit next to the therapy offer, which suits organisations buying a full EAP replacement.
Insights
Anonymised insights and assessments are provided so that HR can see where support is needed.
AI assistant
Nova is described as always-on guidance with built-in clinical safeguards, for proactive care rather than treatment.
Limitations to Consider
No public price and an enterprise sales process. The homepage savings calculator is shown in dollars ; the terms name Unmind Ltd as the contracting company. Breadth means a small team may pay for modules it never uses. Employer purchase only.
Who Should Use Unmind
Large employers with international staff who prefer a single vendor covering therapy, training and incident support.
Pros and Cons
Pros
- Wide module range
- 24/7 helpline
- Manager training included
- Company number published
- Anonymised HR insights
Cons
- No public price
- Enterprise sales process
- Dollar-based calculator on the homepage
- Employer purchase only
Alternatives to Unmind
Other European online therapy platforms worth comparing before you decide:
Instahelp
Austria · Pay-per-session counselling with psychologists by video, phone or chat
It's Complicated
Germany · Therapist marketplace with free matching and 60+ session languages
Mindler
Sweden · Swedish app with licensed psychologists, video sessions and ICBT programmes
Therapyside
Spain · Madrid-run platform with weekly psychologist plans, priced per session
See all European online therapy platforms or compare them directly against BetterHelp for Business on our alternatives page.
Frequently Asked Questions
Its terms say it is registered in England and Wales, number 10310694, with a head office in London.
Nova is Unmind's AI assistant, described as always-on guidance with clinical safeguards.
The site is organised around employers, so personal purchase is not shown.